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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

September 03, 2023

Customer service was great. Shuttle was provided but Lyft and loaner could have been set up. More

by MIMIBASS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Monica Saechao
Report | Print
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 02, 2023

Awesome People, Awesome Service, and Awesome cars. Everything was top notch Great experience I Highly recommend More

by 1STEELHEAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lee, Jordan Delong, Emil Zakhrabov
Report | Print
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

September 02, 2023

Great service. Very accommodating. A lot of inventory and made buying a car very easy More

by Allen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Alberto, Victor Caraman
Report | Print
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Allen, and we look forward to working with you again. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

September 02, 2023

Very responsive with an emergency repair. Done earlier than expected at a fair price. Overall great experience. More

by PETER JACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Report | Print
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Peter, please let us know. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 02, 2023

Needs to pay attention to detail from servicemen. Have had to return for things that should have been handled properly the first time More

by carolhartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna, Luke Stansfield
Report | Print
Sep 05, 2023 -

Mercedes-Benz Of Tacoma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Carol, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

September 01, 2023

I called to set up a service for our sprinter van and they were able to get us in within just a few days, dropped it off at 9:30 and it was all done by 11:30. Everyone was very nice. More

by CHRISFLOOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Allen
Report | Print
Sep 01, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz Of Tacoma to be a positive one. Please don't hesitate to reach out if you need anything else. Brittany Kuranko Service Manager brittanykuranko@looklarson.com

August 31, 2023

Dealership is comfortable and friendly. I went for service and they got it done quickly. More

by RICAVA6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Stansfield
Report | Print
Aug 31, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for leaving us this five-star review and shout out to our service team at Mercedes-Benz of Tacoma. We appreciate it! Hope to serve you again soon.

August 31, 2023

F and I is a total rip off they force you to buy things you don’t need don’t want and will never use More

by SELAH98942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Alberto, Luke Stansfield
Report | Print
Sep 04, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

August 31, 2023

The atmosphere of the service area is welcoming, friendly, and approachable. The service advisors are knowledgeable and professional. More

by SHEAHAN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kalliainen
Report | Print
Sep 01, 2023 -

Mercedes-Benz Of Tacoma responded

We're delighted to know that you found our service area at Mercedes-Benz of Tacoma welcoming and friendly. Thanks for the positive feedback, we appreciate it!

August 31, 2023

Excellent service, a little busy but overall service was good staff was helpful polite and engaging. More

by SKIMBROUGHT42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Kalliainen
Report | Print
Sep 01, 2023 -

Mercedes-Benz Of Tacoma responded

Thank you for leaving us the five-star review and kind words about our team at Mercedes-Benz of Tacoma. We appreciate it!

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