Mercedes-Benz Of Tacoma

Aside from it taking over 2months to get ahold of someone or a return call to schedule my service B. After stopping by the dealership Jason did take good care of me. or a return call to schedule my service B. After stopping by the dealership Jason did take good care of me. More

Diagnosis My service rep, Jason, showed genuine concern for both me and my vehicle. I felt like a valued customer and will be back anytime I need services on My service rep, Jason, showed genuine concern for both me and my vehicle. I felt like a valued customer and will be back anytime I need services on my vehicle. Thank you. More

Brought car in for new battery I have brought my car in for service at least 4-5 times since purchasing it. As we all know service can get expensive. At my recent visit, they told I have brought my car in for service at least 4-5 times since purchasing it. As we all know service can get expensive. At my recent visit, they told me I need spark plugs that should have been done at 50k miles. Why is this the first time anyone has mentioned this to me? I have been bringing my car in since 46k miles and now at 74k. More

Always great service from MB of Tacoma. Monica and Sarah were awesome. Work completed on time. Car was delivered very clean. Will always go back for our needs there. were awesome. Work completed on time. Car was delivered very clean. Will always go back for our needs there. More

Bad experience for first service with mercedez. They gave me shuttle ride which i waited 40 mins and when i was upset for waiting, they decided to offered me a lyft ride. Next day i called for updat They gave me shuttle ride which i waited 40 mins and when i was upset for waiting, they decided to offered me a lyft ride. Next day i called for updates, took me 3calls trying to get in touch with the service adviser but 4 hours of waiting with no courtesy call back. I ff up for a loaner (which i requested when i scheduled the service online) and i was told they dont offer a loaner for a service A and diagnostic. Im not coming back again. More

Great service. Everyone was very professional and courteous, I was treated with much respect. I highly recommend Larson Mercedes. I've been coming here for over 20 y Everyone was very professional and courteous, I was treated with much respect. I highly recommend Larson Mercedes. I've been coming here for over 20 years. More

From the moment you drive up to the service area until you drive away they care about your experience. Clean, well organized reception area. Wonderful you drive away they care about your experience. Clean, well organized reception area. Wonderful More

Service Monica my service rep made my experience wonderful with her professional customer service. She kept me up to date as my auto was being worked on and Monica my service rep made my experience wonderful with her professional customer service. She kept me up to date as my auto was being worked on and asked if I had any questions with the process. More

Awesome Service The people we worked with at the point of sale and Monica in service she is the best at what she dose she gave my wife and I awesome service very effi The people we worked with at the point of sale and Monica in service she is the best at what she dose she gave my wife and I awesome service very efficient. More

Very helpful meets customer satisfaction on time scheduled job well done comportable when it comes to get in to loaners car very accommodating oscar is the best scheduled job well done comportable when it comes to get in to loaners car very accommodating oscar is the best More