Mercedes-Benz Of Tacoma

Greatly appreciate pickup and dropoff of car as i have difficulty getting it to your location! I would not have been able to have airbag recall/replacement otherwise. difficulty getting it to your location! I would not have been able to have airbag recall/replacement otherwise. More

I was very surprised and disappointed when I was charged extra $ 32.50 for hazardous waste for repair order. This is the first time we are charged extra for oil change. The charge was unjustified. They extra $ 32.50 for hazardous waste for repair order. This is the first time we are charged extra for oil change. The charge was unjustified. They should advise such a charge before the service. More

Michael was very knowledgeable and helpful. I would recommend people to this dealership. Great person to deal with. Keep up the good work as always! recommend people to this dealership. Great person to deal with. Keep up the good work as always! More

George C. worked with us to get us in amongst a very busy schedule. The sprinter staff stayed and completed our work so we got all work completed and our vehicle back on the date promised. Many thanks to G schedule. The sprinter staff stayed and completed our work so we got all work completed and our vehicle back on the date promised. Many thanks to George and the sprinter mechanics for a job well done. More

In for a recall on my Sprinter....first time they returned it unprepared, second time it took twice as long as originally promised; no loaner car, so had to pay out of pocket for a rental; and when r returned it unprepared, second time it took twice as long as originally promised; no loaner car, so had to pay out of pocket for a rental; and when returned the check engine and the glow plug warnings are lit: service manager said that this is known issue with the recall and they cant do anything about it. Have asked twice in the past five days for the rental car receipt and have not yet received it. Frustrating to say the least and Not the level of service one would expect from Mercedes! More

Our drive from Bremerton to your dealorship is always worth the time and trip. Your workmanship has always been much better than what we can find elsewhere. And too, we have found the staff in ALL depart worth the time and trip. Your workmanship has always been much better than what we can find elsewhere. And too, we have found the staff in ALL departments to really be courteous. Thank much !! More

Great experience!! Tyler was awesome to work with. Looking forward to working with him again in the future! Finance team was awesome as well! Thank you. Looking forward to working with him again in the future! Finance team was awesome as well! Thank you. More

Great people. The sales staff were knowledgeable and professional. They did whatever it took to get me approved. Their cafe offers are amazing. Free coffee. professional. They did whatever it took to get me approved. Their cafe offers are amazing. Free coffee. More

Luda was fabulous!Very professional and proficient in her job. Excellent people skills, detail oriented and friendly! General Manager Brandon Kindle was also a pleasure to work with. job. Excellent people skills, detail oriented and friendly! General Manager Brandon Kindle was also a pleasure to work with. More

The service dept wanted to do a diagnostic for engine light, I know a mechanic, we used to own seatac Transmission, I told them it was a gas cap failure but after I left car for service oil change, sched light, I know a mechanic, we used to own seatac Transmission, I told them it was a gas cap failure but after I left car for service oil change, schedule A, which it is supposed to go on diagnosis anyway, they called said the gas cap they tried still had engine light on, well if the mechanic would have reset the light first it would have stayed off, but instead they said we have to do diagnostic charging an extra 200+ so then oh it was gas cap we reset ch engine light and it stayed off after replacement!!!!!! bill over $500. I will be changing dealerships for service in future. More