Mercedes-Benz Of Tacoma

Matt Ottersbach our sales rep is very good to us. He answer all the question I ask and me and my wife was satisfied.I will recommend him to my family and friend if if have plan to buy Merceds Benz in Ta answer all the question I ask and me and my wife was satisfied.I will recommend him to my family and friend if if have plan to buy Merceds Benz in Tacoma. More

Tyler was extremely helpful in getting our Fleet member discount applied and bringing the Sprinter van to our facility, for a demonstration. Thank you for an easy transaction! discount applied and bringing the Sprinter van to our facility, for a demonstration. Thank you for an easy transaction! More

Communication with client or customer is poor; my vehicle was not done right or wasn’t done at all. I wasted half of my day hanging around without getting s as anything done. was not done right or wasn’t done at all. I wasted half of my day hanging around without getting s as anything done. More

I asked my advisor to be out within an hour if possible. I had work meetings I did not want to miss. A loaner car wasn’t an option. I waited over 2 hours for an oil change. They didn’t even vacuum out my ca I had work meetings I did not want to miss. A loaner car wasn’t an option. I waited over 2 hours for an oil change. They didn’t even vacuum out my car, until I said something after the fact. And even then, my car wasn’t dusted inside either. Slow and horrible service! I will not be returning to this dealership. More

Chris Lee gave us an amazing customer experience. He went above and beyond in explaining different options and making sure we ended up with the car of our dreams. Thank you so much! above and beyond in explaining different options and making sure we ended up with the car of our dreams. Thank you so much! More

Victoria was very friendly. The tuck was a good deal. The only negative, there was a feeling of pressure to sell as quickly as possible from the staff. The team was willing to hold the truck for me while I g only negative, there was a feeling of pressure to sell as quickly as possible from the staff. The team was willing to hold the truck for me while I gathered the down payment. I appreciated their patience! I would definitely recommend the dealership to anyone looking for a quality vehicle. More

Scotty & Cathy provided superb service! There was a mix up when I drove in to the service reception. 1st time visit, i needed more direction up when I drove in to the service reception. 1st time visit, i needed more direction More

A wonderful experience and would Recommend this dealership to any of my friends and family ! Arnie Manansala was professional and very helpful in our decision to purchase the Mercedes SUV!! Thanks dealership to any of my friends and family ! Arnie Manansala was professional and very helpful in our decision to purchase the Mercedes SUV!! Thanks Arnie ! I would recommend him to any of my family and friends!! More

Worst auto repair experience ever. Was lied, to made to look like a fool, very condescending. The entire experience was so bad, it's hard to explain. look like a fool, very condescending. The entire experience was so bad, it's hard to explain. More

My Sprinter had a problem that was very difficult to trouble shoot. George and the Service Tech jumped right on it even though they were short handed. George took the time to explain everything done. I trouble shoot. George and the Service Tech jumped right on it even though they were short handed. George took the time to explain everything done. I am confident the problem is resolved based on what George told me.. More