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Mercedes-Benz of Kansas City South
Kansas City, MO
839 Reviews
Thank you for choosing Mercedes-Benz of Kansas City South
Finding the right car dealer can sometimes be a complicated process, but when it comes to buying new, often times it comes down to the brand that you are thinking about buying. Even though you may be coming to us for the Mercedes-Benz brand first and foremost, we will always work hard to exceed your expectations. We want you to be completely comfortable while you are browsing through our inventory. You don’t want any surprises, and neither do we.
Come to Mercedes-Benz of Kansas City South and we will help you learn all about these amazing Mercedes-Benz vehicles. We always take the time to assist our customers on a one-on-one basis. You deserve individual attention when you are out there buying a car, especially one bearing the Mercedes-Benz name. From our Kansas City location, we serve all of the surrounding areas including Lee’s Summit in Missouri and Olathe, Leawood, and Overland Park in Kansas.
Whether you are searching for a Mercedes-Benz C-Class, E-Class or S-Class, we can help you find your perfect Mercedes-Benz match. We also have a wide assortment of other Mercedes-Benz vehicles including SUVs like the GLE and GLS, four-door coupes like the CLA, and Roadsters like the SL-Class, and even Metris vans. If there is a Mercedes-Benz that you need, then chances are we have it in stock just waiting for you here in Kansas City. We hope to see you soon, and we can’t wait to help you get behind the wheel.
We know that some people may not be ready for a new vehicle just yet, and that’s fine. For that reason we have stocked up on a variety of pre-owned options including many Mercedes-Benz vehicles. We know that our customers come to Mercedes-Benz of Kansas City South because they want quality, luxury, and performance, and that is exactly what they will find with our pre-owned inventory. So come down to see everything that we have to offer right here in Kansas City.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 839 reviews
March 20, 2025
I purchased a pre-owned G550 from this dealership in January, and my experience has been disappointing from start to finish. Despite being a serious cash buyer, I was treated like a child throughout the January, and my experience has been disappointing from start to finish. Despite being a serious cash buyer, I was treated like a child throughout the purchasing process (I’m 24 years old). The staff’s communication was demeaning and unprofessional, which left a sour taste even before the sale was completed. After the purchase, I brought the vehicle in for a simple grille repair. When I got my car back, there were 60 additional miles on the odometer, and the gas tank was nearly empty—completely unacceptable for a luxury dealership. Today—two months after purchase—I discovered an erroneous $2,500 charge on my credit card after receiving a call from Amex. I paid for the vehicle in cash and did not finance, so I was shocked to see this unauthorized transaction. After spending over an hour on the phone with their accounting team—while on vacation out of the country, no less—I was told the charge was a “mistake.” This raises serious concerns about why they still have my credit card information on file and how securely it is being handled. Overall, this dealership has failed to meet even basic expectations of professionalism, communication, and customer care. I would strongly advise others to think twice before doing business here. More
by Mitchdewalt
January 03, 2025
Highly satisfied with our experience with Carter and with MB of KC. We were able to find what we wanted and complete the purchase with no hassle. All personnel were very professional, and made me feel apprec MB of KC. We were able to find what we wanted and complete the purchase with no hassle. All personnel were very professional, and made me feel appreciated. Carter was super-helpful in explaining all the bells and whistles on the car, and has continued to make himself available as new questions arise. I recommend this salesperson and this dealership. More
by jodyh
October 01, 2024
I was very satisfied with my used vehicle purchase/trade at Mercedes Benz KC-South. Everything was ready when I arrived there after a long drive from New York and the transaction was completed quickly and at Mercedes Benz KC-South. Everything was ready when I arrived there after a long drive from New York and the transaction was completed quickly and efficiently such that I was in and out and on my way to a barbecue lunch in no time. The salesman and finance manager were very accommodating. I would definitely recommend this dealership to you. More
by kfb7265
September 17, 2024
Great dealership - honest, trustworthy, and well managed! We had a great experience and Carter and Max are the best! We had a great experience and Carter and Max are the best! More
by MKC
September 17, 2024
This was probably the best experience I have had purchasing on automobile. Everyone was extremely professional, and the process was streamlined. Everything that was promised was delivered in a time purchasing on automobile. Everyone was extremely professional, and the process was streamlined. Everything that was promised was delivered in a timely fashion. My sales person, Carter,was awesome! More
by twebb8830
September 16, 2024
Carter did a great job finding us our new Mercedes. We have previously done business with our last two Mercedes in Springfield Mo. We definitely will be seeing Carter on our next Mercedes. He went abov We have previously done business with our last two Mercedes in Springfield Mo. We definitely will be seeing Carter on our next Mercedes. He went above & beyond everything we had hoped for!! Found us what we needed & was Professional!! More
by Debbie Martin
Employees Worked With
September 16, 2024
Professional staff …care about the customer … looking forward to future dealings with the professional staff forward to future dealings with the professional staff More
by strain1
Employees Worked With
Other Employees :
Dan Boyer
September 16, 2024
The process could not have been made easier by Carter and his team. Great experience and would contact them again for my next Merc purchase. his team. Great experience and would contact them again for my next Merc purchase. More
by Bcarman
Employees Worked With
September 16, 2024
This is try the second vehicle we have bought from them and both experiences were exceptional! Will certainly recommend them to all of our family and friends! and both experiences were exceptional! Will certainly recommend them to all of our family and friends! More
by brmorrison1953
September 15, 2024
My experience was no hassle, found the car I wanted, easy to work with, and responsive. to work with, and responsive. More
by KS
Employees Worked With
