Mercedes-Benz Of Fredericksburg

Enjoyed my experience for many years, a glitch with my resent purchase, immediately corrected, thanks resent purchase, immediately corrected, thanks More

I was dealing with the parts department and the gentlemen by the name of Sean had the worst customer service!! This actually isn't my first encounter with this dealership and receiving bad service. The parts by the name of Sean had the worst customer service!! This actually isn't my first encounter with this dealership and receiving bad service. The parts department never seems to want to be helpful let alone due their job. Right when you ask them to take a step further to address an issue you get an attitude and get hung up on. The worst service and I do hope if or when the manager calls me back with better service and assistance. More

Very pleasrd with all phases of this transaction! Salesman, Ryan Brent is very knowledgeable and not at all "pushy"! Delante Davis was also very knowledgeable and thorough demonstrating the detail Salesman, Ryan Brent is very knowledgeable and not at all "pushy"! Delante Davis was also very knowledgeable and thorough demonstrating the details of the car. He made sure we felt comfortable and offered any further assistance that we might feel necessary. More

This was my first purchase at Mercedes Benz Fredericksburg. My entire experience was great! My salesman Antoine, was able to accommodate my search for a new vehicle. The entire team was grea Fredericksburg. My entire experience was great! My salesman Antoine, was able to accommodate my search for a new vehicle. The entire team was great to work with. More

Everything about my buying experience was a pleasure. No pressure was ever put on me during our price negotiations. No pressure was ever put on me during our price negotiations. More

This was the best Customer Service I have ever had while purchasing a vehicle. Antoine was a very courteous and professional salesman. I felt no pressure to buy as he just lead us in the “right” direction. purchasing a vehicle. Antoine was a very courteous and professional salesman. I felt no pressure to buy as he just lead us in the “right” direction. We felt very comfortable in the process. DeLante was patient with all the questions I had and even told me to contact him anytime I had new questions. The whole team was amazing. Thank you. More

I drove 4 hours to this dealership and I gotta say it was worth the drive by far and these people treat you like family from start to finish and special thanks to my sales guy Mr Antoine Richardson, Miss Sus worth the drive by far and these people treat you like family from start to finish and special thanks to my sales guy Mr Antoine Richardson, Miss Susie this is by far the fastest process I’ve ever went through with buying a vehicle from any dealership from them taking my trade and me driving of the lot with their vehicle. No complaints only compliments More

Great Service getting our first Mercedes Benz. The team was very pleasant and helpful throughout the entire process. Thank you. The team was very pleasant and helpful throughout the entire process. Thank you. More

Courteous, no pressure, excellent service and salesmanship. Patient and explains everything. Understands and addresses All concerns salesmanship. Patient and explains everything. Understands and addresses All concerns More

Amazing service, did not try to up sell, zero pressure, I will be back again for my next Benz. will be back again for my next Benz. More