Mercedes-Benz Of Fredericksburg

Received incredible customer service from Antoine Richardson and Whitney Graves. We contacted the dealership through AutoTrader late Sunday evening and had a message back in our inboxes from Antoine Richardson and Whitney Graves. We contacted the dealership through AutoTrader late Sunday evening and had a message back in our inboxes from Antoine the next morning. He provided all the information we needed, and gave us a no pressure purchasing experience. He even stayed late after hours to help us find a car that had all the features and more. He even put the red ribbon on top of the car :) YAY! Whitney helped us finish up all the paperwork with ease. Highly recommend Antoine, Whitney, and the rest of the team. Thank you for making the car buying experience so extraordinary, More

Extremely pleased with Antoine and the team at Mercedes of Fredericksburg, VA. We went in to buy one car we saw online, but since they have a big selection we found something even better on the lot and dro of Fredericksburg, VA. We went in to buy one car we saw online, but since they have a big selection we found something even better on the lot and drove away in it that night. They made sure everything went very smoothly. They explained all the details and fine print, and we were put at ease knowing they didn't try to pull any typical car sales techniques. Very pleased. More

Antoine Richardson is the best sales man. I got a dream come true benz and all the features i wanted. I will recommend him always. I got a dream come true benz and all the features i wanted. I will recommend him always. More

Courteous, excellent customer service. Will highly recommend this dealership to others. Antoine is very knowledgeable and customer oriented. Will highly recommend this dealership to others. Antoine is very knowledgeable and customer oriented. More

Zero stars. A lot of features on my msrp sticker weren’t granted post sale. A lot of features on my msrp sticker weren’t granted post sale. More

Never been so disappointed in a dealership. Completely lied on verbal terms at sale. Make sure everything is in writing for even the simplest of things because if you go back on their “word” th Completely lied on verbal terms at sale. Make sure everything is in writing for even the simplest of things because if you go back on their “word” they forget. More

Antoine and the team were fabulous! They went out of their way to meet my needs. Thanks Antoine for outstanding service, staying late and going the extra mile!! Thanks to Ryan for mak They went out of their way to meet my needs. Thanks Antoine for outstanding service, staying late and going the extra mile!! Thanks to Ryan for making it work and Valerie for kind and great service! A please sure to work with!! More

Great experience overall. Please with the deal we received. I would highly recommend this dealership. Please with the deal we received. I would highly recommend this dealership. More

Antoine Richardson is one of the BEST sales consultants we have had in our car shopping process. No fluff, no BS, no crap. He really cares about the BEST interest of the customer. This allowed us to walk o we have had in our car shopping process. No fluff, no BS, no crap. He really cares about the BEST interest of the customer. This allowed us to walk out with a brand new 2023 coupe. Thank you again!!! We'll be back or another one!! More

Outstanding sales AND service department. Carlos helped me find exactly what I was looking for and without any sales pressure. There was a whole team approach to make sure everything was read Carlos helped me find exactly what I was looking for and without any sales pressure. There was a whole team approach to make sure everything was ready to go off the lot. Carlos (Sales) worked seamlessly with Red (Service) and Delonte (Concierge Service) to ensure I’m getting the most out of my purchase. By the way, I bought a used car. I was treated like I had just bought the newest top end car. The team noticed a small issue after buying the car when I returned for tags and before I left the dealership I had a call from the service department with an appointment to correct the issue. I did a lot of shopping around and I don’t think anywhere else could beat the price. Certainly the level of service can’t be beat. More