Mercedes-Benz Of Fredericksburg

Steven Smith provided us with amazing customer service during AND after our purchase. It turned out our CPO needed to be recertified. Given our busy schedule, he picked the car up from our house and dro during AND after our purchase. It turned out our CPO needed to be recertified. Given our busy schedule, he picked the car up from our house and dropped off a loaner in exchange. He took our car back for its service and returned it the next day, leaving with the loaner. Excellent! Thank you Steven for making everything as easy as possible! More

BOBA, We appreciate the courtesy shown to us when we BOBA, We appreciate the courtesy shown to us when we purchased our new Mercedes. We were impressed with your knowledge of the Mercedes...you wer BOBA, We appreciate the courtesy shown to us when we purchased our new Mercedes. We were impressed with your knowledge of the Mercedes...you were able to answer our question in a very professional way and I know we did ask some dumb questions. We were impressed with the service department when we took the car in the have the Simoniz Glasscoat. Thank you, for taking the time to go over all the bells and whistles on the car...I am reading the books in hopes it will sink in soon and if not I know where to find you. I would not hesitate to recommend you and Rosner Mercedes-Benz to any of my friends. I am so happy you were there when we walked thru the door to look at the Mercedes you were so helpful. Thanks again, Jack and Clara Jeffrey More

I have been to this dealer for 4 seperate visits over 8 months. I was given choices and pressured at each visit. Because Steve and his team gave me a fair price on my trade in, personal service, and a fai months. I was given choices and pressured at each visit. Because Steve and his team gave me a fair price on my trade in, personal service, and a fair price on a certified pre owned 2011 E series; I made the purchace. This dealer was professional, polished, and gave goood value for the dollar. More

Steve did a great job and has been excellent with follow up help! Everyone I have been in contact with give 110% effort and make going to the Dealer a pleasure. up help! Everyone I have been in contact with give 110% effort and make going to the Dealer a pleasure. More

When I originally stopped by the dealership, Mercedes wasn't even on my short list of cars to replace my 2003 Audi A4 Cabriolet. I was considering a Audi A5, BMW 3-series or a Volvo. Kay was extremely pa wasn't even on my short list of cars to replace my 2003 Audi A4 Cabriolet. I was considering a Audi A5, BMW 3-series or a Volvo. Kay was extremely patient with me in ensuring that I took a look at all of the options. After test driving cars and meeting the dealership sales and service staff I realized that I really liked the Mercedes and having a local dealer with a high quality and helpful staff was most important - the Audi and BMW dealers are at least an hour away. I returned the following Monday to take delivery of a Mercedes C250. More

Mr Smith worked with me to get the price and payment I desired, and finding a newer vehicle with low low mileage! Creative financing to assist me in getting the down payment and the monthly payment we wa desired, and finding a newer vehicle with low low mileage! Creative financing to assist me in getting the down payment and the monthly payment we wanted. Very responsive to my calls, questions and concerns. I would return and I would refer others to this dealership. More

Thank You Steven A Smith. Your great knowledge, attentiveness & patiences was the reason why we decided to purchase from Ron Rosner. We are very pleased & look forward to doing business with you in attentiveness & patiences was the reason why we decided to purchase from Ron Rosner. We are very pleased & look forward to doing business with you in the future. You are a true asset the the car sale establishment. Best Wishes, Michelle & Mustafa Ogru More

Our recent car buying experience from this dealership was wonderful. Staff was helpful and knowledgeable, and Mr. Rosner’s approach made everything very easy and efficient. Mr. Rosner even arranged for the wonderful. Staff was helpful and knowledgeable, and Mr. Rosner’s approach made everything very easy and efficient. Mr. Rosner even arranged for the new car to be brought to our house, where we completed the paper work, and then they drove the older car away. We highly recommend this dealership and their fantastic can selling approach. More

STeve Smith, by far, is the best sales rep we have encountered. We came to the dealership initially to look at the 2012 SLKs. He was the first to greet us and, right away, we were impressed with his encountered. We came to the dealership initially to look at the 2012 SLKs. He was the first to greet us and, right away, we were impressed with his demeanor. He was professional, knowledgeable and patient in providing information on every aspect of the SLK. Additionally, we were impressed with his honesty and willingness to ensure that we understood all financial costs associated with the vehicle. It was truly a deal that we could not refuse. If we ever decided to purchase another Mercedes, he would be our sales rep. We would, without hesitation, refer him to all of our friends and family. He made our car buying experience a pleasant one and continues to offer follow-up services whenever we visit the dealership. Even after purchasing the car, Steve continues to show concern, provide his expertise and professionalism to ensure that we are totally satisfied customers. Mr. and Mrs. Quash More

Kay Pencak is a remarkable salesperson. She caught me on a bad day, turned it around with the simple pledge she could fix it. Every time I told her something was impossible she pulled it off. I've never had a bad day, turned it around with the simple pledge she could fix it. Every time I told her something was impossible she pulled it off. I've never had a harder working sales person on any purchase. More