Mercedes-Benz Of Fredericksburg

I have been to this dealer for 4 seperate visits over 8 months. I was given choices and pressured at each visit. Because Steve and his team gave me a fair price on my trade in, personal service, and a fai months. I was given choices and pressured at each visit. Because Steve and his team gave me a fair price on my trade in, personal service, and a fair price on a certified pre owned 2011 E series; I made the purchace. This dealer was professional, polished, and gave goood value for the dollar. More

Steve did a great job and has been excellent with follow up help! Everyone I have been in contact with give 110% effort and make going to the Dealer a pleasure. up help! Everyone I have been in contact with give 110% effort and make going to the Dealer a pleasure. More

When I originally stopped by the dealership, Mercedes wasn't even on my short list of cars to replace my 2003 Audi A4 Cabriolet. I was considering a Audi A5, BMW 3-series or a Volvo. Kay was extremely pa wasn't even on my short list of cars to replace my 2003 Audi A4 Cabriolet. I was considering a Audi A5, BMW 3-series or a Volvo. Kay was extremely patient with me in ensuring that I took a look at all of the options. After test driving cars and meeting the dealership sales and service staff I realized that I really liked the Mercedes and having a local dealer with a high quality and helpful staff was most important - the Audi and BMW dealers are at least an hour away. I returned the following Monday to take delivery of a Mercedes C250. More

Mr Smith worked with me to get the price and payment I desired, and finding a newer vehicle with low low mileage! Creative financing to assist me in getting the down payment and the monthly payment we wa desired, and finding a newer vehicle with low low mileage! Creative financing to assist me in getting the down payment and the monthly payment we wanted. Very responsive to my calls, questions and concerns. I would return and I would refer others to this dealership. More

Thank You Steven A Smith. Your great knowledge, attentiveness & patiences was the reason why we decided to purchase from Ron Rosner. We are very pleased & look forward to doing business with you in attentiveness & patiences was the reason why we decided to purchase from Ron Rosner. We are very pleased & look forward to doing business with you in the future. You are a true asset the the car sale establishment. Best Wishes, Michelle & Mustafa Ogru More

Our recent car buying experience from this dealership was wonderful. Staff was helpful and knowledgeable, and Mr. Rosner’s approach made everything very easy and efficient. Mr. Rosner even arranged for the wonderful. Staff was helpful and knowledgeable, and Mr. Rosner’s approach made everything very easy and efficient. Mr. Rosner even arranged for the new car to be brought to our house, where we completed the paper work, and then they drove the older car away. We highly recommend this dealership and their fantastic can selling approach. More

STeve Smith, by far, is the best sales rep we have encountered. We came to the dealership initially to look at the 2012 SLKs. He was the first to greet us and, right away, we were impressed with his encountered. We came to the dealership initially to look at the 2012 SLKs. He was the first to greet us and, right away, we were impressed with his demeanor. He was professional, knowledgeable and patient in providing information on every aspect of the SLK. Additionally, we were impressed with his honesty and willingness to ensure that we understood all financial costs associated with the vehicle. It was truly a deal that we could not refuse. If we ever decided to purchase another Mercedes, he would be our sales rep. We would, without hesitation, refer him to all of our friends and family. He made our car buying experience a pleasant one and continues to offer follow-up services whenever we visit the dealership. Even after purchasing the car, Steve continues to show concern, provide his expertise and professionalism to ensure that we are totally satisfied customers. Mr. and Mrs. Quash More

Kay Pencak is a remarkable salesperson. She caught me on a bad day, turned it around with the simple pledge she could fix it. Every time I told her something was impossible she pulled it off. I've never had a bad day, turned it around with the simple pledge she could fix it. Every time I told her something was impossible she pulled it off. I've never had a harder working sales person on any purchase. More

I purchased a SL550 last year and had brought the car in for yearly inspection. While I was waiting for my car I went out on the lot to look at SUV's. Even though I loved my SL550 it is not a car that you for yearly inspection. While I was waiting for my car I went out on the lot to look at SUV's. Even though I loved my SL550 it is not a car that you want to have on the road during bad weather so I was considering an SUV. Steve Smith greated me as I was looking at the SUV's. Mr Smith was very knowledgable about the vehicles and immedately we went for a test drive. I thought I had decided the model (2012 MS350)I liked but when it came down to pricing and monthly payments we could not get the numbers to work for me. Not being discouraged he suggested a later year model. It happended that they did have a later model that was not black or gray or had black interior. After a test drive we decided that this would be the one for me. After some discussion we arrived at a figure that worked. Then it was to the finance guy. I think his name was David. He was the most friendly guy in the world. He did not pressure me into all those add ons but did give me good advise on the options I should take. Thanks David for your advise. Overall this was a wonderful experience as was my purchase last year and in a couple of years I am sure I will be back to purchase another car from Rosner Mercedes-Benz. Also their Service staff is excellant. So thank you to the entire staff of Rosner. More

After driving from Richmond to Fredericksburg only to be presented with an offer that was NOT what was discussed the evening previous I got back in my car and pulled over a mile down the road. I called Per presented with an offer that was NOT what was discussed the evening previous I got back in my car and pulled over a mile down the road. I called Perez (the sales manager at Benz) who had been recommended to me by a friend. I shared my terrible experience with their sister store (they share a parking lot) and he told me to come back and lets see what we could do. From the moment i pulled onto the MB lot Boba greeted me and took care of me until the transaction was completed. Everyone was patient and nice and I am incredibly happy with the service AND the vehicle that I drove home that day. More