Mercedes-Benz Of Fredericksburg

Discriminated I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fi I drove over an hour to buy an Suv , was assured by the salesman that there was room to work on the price. Needless to say, apparently we did not fit the Mercedes profile of a buyer. We were treated very rudely and shown a piece of paper with the full sticker price, when asked salesman about negotiations he stated we don't negotiate you pay what the sticker says and on top of that they were charging $600.00 processing fee. I would not recommend this dealer. I have purchased many cars in my life and have never been snubbed. More

Great experience From start to finish I was treated fairly and honestly. Zero pressure from my salesman Dalton or Dave my finance manager. Price was more than fair a From start to finish I was treated fairly and honestly. Zero pressure from my salesman Dalton or Dave my finance manager. Price was more than fair and the car was exactly as described. I would recommend this dealership, and especially Dalton to anyone. More

I love my Mercedes- Thanks, Rich!!! I am completely in love with my new car and Rich was a dream to work with. He was professional, patient, kind, gave me excellent recommendations, and I am completely in love with my new car and Rich was a dream to work with. He was professional, patient, kind, gave me excellent recommendations, and detailed in his description of the car. He was genuinely as excited as I was to pair me with my dream car and even took the time to register my car in VA for me, affix my new plates, and provide me with my registration so I didn't have to worry about it. Hands down the best experience I have ever had at a dealership. I HIGHLY RECOMMEND if you want to get a Mercedes, call Rich! He is the best More

Fantastic Our experience with Tyler Clark was wonderful! He was so knowledgeable and polite. We look forward to working with him when we have questions. We feel Our experience with Tyler Clark was wonderful! He was so knowledgeable and polite. We look forward to working with him when we have questions. We feel very lucky to have him! I also would like to say that Dave Bowers was very informative and pleasant to work with. More

First Mercedes-Benz I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, an I've been searching for the perfect car for my daughter for the past two months. I stopped by Mercedes-Benz Of Fredericksburg late on a Wed night, and I was fortunate to meet their Sales Consultant, Marcus Martin. I explained my buying considerations and Marcus showed me the GLA250, which I loved for it's styling, interior comfort and technology, safety features, and performance. Specifically, I loved the sporty styling, fuel economy of 35 MPG Highway, backup camera with wide angle view, navigation system and control feature, and responsiveness of the 4cyl engine. Marcus not only helped me find the perfect car, but he helped me save almost $10K by showing me an immaculate 2016 GLA250 certified pre-owned with just 4400 miles. Without this savings, it would have been more difficult to purchase a Mercedes for my daughter. I credit Marcus with finding me the right car and the right deal, with no haggling, after less than 20 minutes on the lot. When it came time to complete the paperwork and financing, Marcus and Dave Bowers (Finance Manager), were both extremely professional, knowledgeable, and helpful in explaining the process and quickly moving us to completion. There was no pressure to purchase services I didn't want, but all add-on options were carefully explained. Dave was even able to help me save some additional money by shopping for a low finance APR which was .75% below my best rate from my bank. My experience at Mercedes-Benz Of Fredericksburg was exceptional, and I owe my positive response to the great product and the outstanding service provided by my Sales Consultant, Marcus Martin. I definitely recommend you visit this dealership and ask for Marcus. He'll do his best to support your goals. More

Purchase of E-550 Convertable Truly A Superior Experience - I have purchased many different vehicles at many different dealerships over the years - my experience at MB of Frederic Truly A Superior Experience - I have purchased many different vehicles at many different dealerships over the years - my experience at MB of Fredericksburg was the smoothest, easiest car buying experience with which I have been involved. Teddy Parker the salesman was knowledgeable and friendly and made the entire experience smooth and easy. He knew and clearly articulated the differences between models, and the differences between class brands - BMW - Jaguar - Lexus. His no-pressure - here are the facts - how can I help approach -- was truly different than most and most appreciated. Robert McDonald the GM engaged in the process when required and quickly demonstrated that he was a true professional who was willing to do those things necessary to meet my requests and "make it work." His personal follow-up with me and attention to detail were - noteworthy. The best car buying experience I have had in 65 years - would highly recommend this dealership to anyone interested in purchasing a Mercedes! More

Heaven Sent Upon starting the search for my vehicle I was immediately overwhelmed because I had no intentions of purchasing a vehicle any time soon. However, it w Upon starting the search for my vehicle I was immediately overwhelmed because I had no intentions of purchasing a vehicle any time soon. However, it was forced upon me due to issues with my current vehicle. I really had no clue as to what I wanted and just started trying to see what was out there. One of my dream cars was a black on black Benz, so I started to see what my options were and saw very quickly that I should consider a certified pre-owned. That's where Mr.Martin entered. I found one that I was interested in, however I found out that it was way above my price point. I told Mr. Martin that I couldn't afford it and was pleasantly surprised when he replied a week or so later saying the price had dropped. I thought it was to good to be true! I became excited, but that excitement quickly vanished once I found out my interest/monthly rates. I told Mr. Martin, I was appreciative, but can't afford those monthly payments. Long story short...Mr. Martin wasn't taking no for an answer! I still don't know how he was able to pull it off...but, he did. I went from 18.99% to 8% to a possible 4.5 - 5.5%. Needless to say, I was very grateful and accepted that offer. Mr. Martin told me to try to arrive by 9:00 am and he'd have me out, 11:00 latest...I walked out 11:05 am and with a 3.5% interest rate! More

AMG GTS Transaction I have purchased many high end cars in my lifetime, mostly cars where I have driven them and closed on the transaction. THis is the first time buying I have purchased many high end cars in my lifetime, mostly cars where I have driven them and closed on the transaction. THis is the first time buying a car, sight unseen and not even driven, but Tyler Clark and the team at Mercedes Benz of Fredricksburg made the process very, very easy. They even delivered my AMG GTS in an enclosed trailer to my home at the time that was best convenient to our busy lifestyle. At the time of delivery, an AMG product specialist was present to go over all of the features. 5 stars for the team at MB of Fredricksburg! More