
Mercedes-Benz Of Fredericksburg
Fredericksburg, VA
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Love my car! Working with Janie while purchasing my GLK was a great experience. She was very enthusiastic and super friendly. Janie was very accessible before, dur Working with Janie while purchasing my GLK was a great experience. She was very enthusiastic and super friendly. Janie was very accessible before, during and after the purchase. As a woman, I loved taking the car on a test drive with her. We also really appreciated all the help that Matt and Nick provided during the sales process, and the service Matt provided as a follow up after the purchase. More
Great experience I had the pleasure of dealing with Matt and his team recently at Mercedes-Benz of Fredericksburg. Every team member that I encountered was professiona I had the pleasure of dealing with Matt and his team recently at Mercedes-Benz of Fredericksburg. Every team member that I encountered was professional, knowledgeable, efficient and considerate of my wants and needs. I will recommend this team to my family and friends who are in the market for a new car, and I will be a return customer in the future. More
Mercedes-Benz of Fredericksburg I was working with Janie for my car buying needs. She was exceptional and was able to answer all my questions. I'm very happy with the service I recei I was working with Janie for my car buying needs. She was exceptional and was able to answer all my questions. I'm very happy with the service I received. I would highly recommend coming here and working with Janie. More
Rewarding and exciting Teddy Parker is outstanding. He made my experience rewarding and addressed all my concerns. I highly recommend him to anyone in need of a car. Teddy Parker is outstanding. He made my experience rewarding and addressed all my concerns. I highly recommend him to anyone in need of a car. More
Best car buying experience I've had I lost my car after Hurricane Irma. My brother lives in Fredericksburg & suggested that I visit this dealership. I called ahead and spoke with Marcus I lost my car after Hurricane Irma. My brother lives in Fredericksburg & suggested that I visit this dealership. I called ahead and spoke with Marcus Martin. We discussed the kind of car I needed and my price range. When I arrived from SC, Marcus had several cars ready. Teddy then helped me narrow it down to the optimal car with all of the features I wanted, being respectful of my budget. Next, I sat with Dave to learn about financing & warranty options. He explained everything so that I could make the best possible decision. Buying a car has always been a dreaded activity. I've felt vulnerable to being ripped off. Teddy was very professional and kind. There was no pressure and I was able to be relaxed throughout my visit. The employees at this dealership wanted to make sure I left with the right car at a fair price. It was well worth the drive. More
Excellent Customer Service I was at Mercedes-Benz of Fredericksburg recently to "kill time" while my wife shopped at a nearby grocery store. My intent was to browse inventory f I was at Mercedes-Benz of Fredericksburg recently to "kill time" while my wife shopped at a nearby grocery store. My intent was to browse inventory for a possible future purchase. Soon after I arrived, I ran into Teddy Parker, who sold me my first two Mercedes C300s. Before long, I had made the decision to trade in for my third C300, thanks to Teddy's excellent salesmanship -- very friendly, very knowledgeable, no pressure. Will go to him for my next purchase. More
NICE PEOPLE FAIR PRICES Scott was my salesman. All of them here treated myself and my friend with great respect. We came from 2 hours away looking at a used Rogue. Ended up g Scott was my salesman. All of them here treated myself and my friend with great respect. We came from 2 hours away looking at a used Rogue. Ended up getting another car(Corolla) they said they had. All the managers came and greeted us and even invited us to their own lunch they had (chicken.) I was not spending Mercedes money, but was treated just as special. Would do business with again. More
Impressive I came in just to browse and had such a pleasant experience. I was greeted by Teddy the salesman who was charming but most importantly professional. I came in just to browse and had such a pleasant experience. I was greeted by Teddy the salesman who was charming but most importantly professional. He listened to me when I described what I was looking for and didn't try to suggest anything that I was not looking for. He showed to be very knowledgeable about his cars and if he didn't know something, he made sure to find out for me right away. Not only was Teddy exactly what I needed in a Salesman, but all the staff for more than willing to help me. If I ever had any sense of need, somebody asked me if I needed any help before I had to request it. They even put the car up on the lift for me to let me look at it before I purchased it even when the mechanics were gone and it was after hours. David Bowers really seemed to know his stuff and was very helpful in creating a practical plan when financing this vehicle to meet my needs. Everybody seems to always be on the ball. One of my favorite features about this dealership is that you get free car washes and vacuum whenever you want! They also have refreshments and water cookies muffins and bananas just in case you need a snack along the way! More
No help Our check engine light suddenly came on when we were on 85 heading north. We remembered seeing this dealership close to the highway so called about co Our check engine light suddenly came on when we were on 85 heading north. We remembered seeing this dealership close to the highway so called about coming in. The receptionist was very nice & said to come in & she'd get me right over to service. When another person answered in the service department I explained our predicament & she replied, "Sorry, we're too busy today". I was shocked by this response. Never thought we'd be treated that way from an MB dealership! We found a different one & they were fabulous. More
Shockingly wonderful I went into this expecting a fight. What I found instead was Richard Slater II. He was very professional, knowledgeable and helpful. Originally, I had I went into this expecting a fight. What I found instead was Richard Slater II. He was very professional, knowledgeable and helpful. Originally, I had an appointment scheduled after my time with Mr. Slater, but decided to cancel. He had what I needed for the price that I was looking for. I would absolutely recommend him to anyone. He's awesome! Thank you!! More