Mercedes-Benz Of Fredericksburg

Treated like family I recently went in for my second and third car purchase in a few months. Unfortunately, my husband was in a very bad accident and I wanted to make sur I recently went in for my second and third car purchase in a few months. Unfortunately, my husband was in a very bad accident and I wanted to make sure he and my kids were driving the safest cars available. Shawn was tremendous in helping me quickly and efficiently find what I needed. The experience was unexpectedly heartwarming. I had worked with Shawn a few months prior to get myself a car. When this happened I contacted him via email and let him know what I needed and why. He not only was very concerned about finding the cars I needed but also very kind and caring about my husband’s health. I cannot day enough good things about Mercedes Fredricksburg, Shawn, Marcus and the whole team. I wholeheartedly recommend them for any car needs. More

Teddy Parker is Magnificent!!! This dealership not only looks perfectly manicured on the outside with beautiful cars, but the service I received was also superior and totally exceed This dealership not only looks perfectly manicured on the outside with beautiful cars, but the service I received was also superior and totally exceeded my expectations. I'm very thankful for Teddy. I had been in the market to find a luxury vehicle that fit my style as well as what I wanted to spend. I had researched a couple vehicles at this location online and decided to go ahead and meet with a representative. Upon meeting Teddy, I found him to be very customer friendly, knowledgeable and the consummate professional. I test drove 3 vehicles with Teddy and he was very patient with me as I was a bit indecisive as to how I wanted to proceed. Teddy provided me with all the details about the car(s) as well as gave me some rather interesting history about Mercedes-Benz in general for which I truly appreciated. Ultimately, I purchased my dream car and am truly excited! Thank you Mr Teddy. Your patience as well as superlative customer service with me through this process was one of kind! More

Outstanding!!! Outstanding is the word in a nut shell. Customer Service at this dealership was beyond Outstanding it was Excellence. My experience started off with f Outstanding is the word in a nut shell. Customer Service at this dealership was beyond Outstanding it was Excellence. My experience started off with finding the used vehicle I was looking for and contacting the dealership for the purchase of the vehicle. Mr Teddy Parker contacted me from the dealership and his salesmanship was par none. He was pushy or insistent on my purchasing of the vehicle but he did provide me with the information on the vehicle such as CAR Fax report, Vehicle history and all of the essential items needed to make the decision on purchasing of the vehicle. Now days you don’t receive this type of Customer Service and when I did I had to stop and recognize Mr Parker’s salesmanship. “Great job Mr Parker!” and OUTSTANDING dealership Mercedes Benz of Fredericksburg, VA. More

Fair and Easy Very fair and easy transaction. Trade in offer was on the high side of kbb and there was no pressure to decide immediately! Every employee I encounter Very fair and easy transaction. Trade in offer was on the high side of kbb and there was no pressure to decide immediately! Every employee I encountered was open and friendly. More

Sean O’Donnel was very helpful My husband and I were very excited to find a used Mercedes that was so well kept that it seems like new.. The salesman Sean O’Donnel was very helpful My husband and I were very excited to find a used Mercedes that was so well kept that it seems like new.. The salesman Sean O’Donnel was very helpful and explained all of the features. More

On a whim Top end dealership with extremely helpful and nice people to go with,straight forward deals and no beating around the bush.They do all they can to mak Top end dealership with extremely helpful and nice people to go with,straight forward deals and no beating around the bush.They do all they can to make a deal work. More

Entire staff and buying experience were outstanding. Teddy Parker was extremely professional yet made me feel like one of the family. I found a CPO, 2015 GLK 350 4 Matic on line and drove over three hou Teddy Parker was extremely professional yet made me feel like one of the family. I found a CPO, 2015 GLK 350 4 Matic on line and drove over three hours to look at it. I arrived within minutes of opening of business and Mr. Parker immediately offered to help me. I gave him the stock number of the vehicle, which he found had been taken to the collision center to repair a small ding in the hood. He drove me to the collision center but unfortunately the vehicle was in the paint booth. We were told the vehicle would be ready in about an hour. We returned to the dealership where Mr. Parker offered me a test drive in a similar GLK. I was thoroughly pleased with the test drive. Mr. Parker explained all the features and functions in a manner that was understandable and answered all my questions to my satisfaction. Upon return to the dealership, Mr. Martin thanked me for coming in and said he was sorry the vehicle wasn't quite ready and assured me it would be ready shortly. When we got down to the brass tacks of the purchase, the deal was fair and acceptable. This was my second purchase of a Mercedes Benz and was even more enjoyable than the first. I highly recommend this dealership and its staff is second to none. More

Great Experience, Great Team I would like to say my sales consultant Janie was very professional, patient and courteous as I purchased my 2015 E350 yesterday. I have purchased ma I would like to say my sales consultant Janie was very professional, patient and courteous as I purchased my 2015 E350 yesterday. I have purchased many cars before but this dealership and team made my experience very pleasant and easy to make a decision. Special Thanks to the Manager on duty Marcus Martin who was also very professional with great customer service and knew his product as well. Great team, dealership in which I would definitely purchase another vehicle based on them alone. It is a direct correlation of the brand Huber Mercedes-Benz More

Trust is must I feel very welcoming and the understanding and dealing was very professional and very trustworthy, I am happy to bought car from this dealership and I feel very welcoming and the understanding and dealing was very professional and very trustworthy, I am happy to bought car from this dealership and sales team was very gentle and well experience specially Janie , I will visit again Syed Raza More