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Mercedes-Benz Of Fredericksburg

Fredericksburg, VA

4.4
324 Reviews

1000 Noble Way

Fredericksburg, VA

22401

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Showing 324 reviews

April 27, 2022

Go see Eric for a New Benz or luxury car! ! Great sales experience and dealership. I will buy another soon More

by N8beez
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Jones
April 25, 2022

He made sure all of our needs were met and went above and beyond. If you are looking to buy a vehicle, go see Eric! We drove all the way from New Jersey due to his excellent customer service and would do it More

by Magaji2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones, DeLante Davis, Whitney Graves
Apr 26, 2022 -

Mercedes-Benz Of Fredericksburg responded

Thank you for your feedback and informative review. We are pleased you had such a great experience with Eric Jones! We certainly apologize for your experience in our finance department. Whitney has been with us for many years and her demeanor was certainly not the norm for her. It was a very busy day and she was our only finance manager scheduled, as our other was out sick. She may have been a bit overwhelmed. We do sincerely apologize that you were not provided the level of service or patience you deserve. We will learn from this and strive to do better moving forward. Thank you for your business and we hope you enjoy your new Tesla!

April 24, 2022

Very pleased with the service and professionalism that David, Delante, and all the people at the dealership demonstrated. Thanks. More

by shenning58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cunningham, DeLante Davis, Whitney Graves
April 24, 2022

Absolutely one of the best customer services. Entire experience were great and would definitrly recommend. More

by lpwalk750
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Paone, David Cunningham, DeLante Davis, Whitney Graves
April 23, 2022

Delaney and Carlos were fantastic! Very easy to work with, super helpful with orienting us to all the features and controls. More

by Mkfix
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez, DeLante Davis, Whitney Graves
April 22, 2022

Our family has purchased about 8 cars from Teddy Parker. Teddy is the reason we continue to come back to Fredericksburg Mercedes for our car needs. Teddy treats us like family, with respect and we never l More

by Matthew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Parker
April 22, 2022

Dealership was very friendly and were working with us late on a Thursday evening. The sales consultant who was off that day was waiting for us to complete our transaction. More

by jay
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
April 22, 2022

Dealership was very friendly and were working with us late on a Thursday evening. The sales consultant who was off that day was waiting for us to complete our transaction. More

by spkondapalli
Recommend Dealer
Yes
Employees Worked With
Eric Jones
April 21, 2022

We have purchased 3 cars from Ryan and have sent friends to him as well that have purchased 2 cars, Service department is professional and always gets us in quickly for our yearly service (car is always cle More

by BoodE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brent
April 17, 2022

I was dreading an all day stay at the dealership but David Cunningham and his caring spirit made this a wonderful, shorter than expected experience. The personality and customer service of Delante Davi More

by S. Lorraine Woods
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cunningham, DeLante Davis, Valerie Weddermann
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