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Mercedes-Benz Of Buffalo
Williamsville , NY
24 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
While we are based in Williamsville, NY, we are proud to serve the entire Buffalo community and other nearby locations. In the search for a new or pre-owned Mercedes-Benz, our dealership remains a go-to location for luxury car shoppers.
With specialists on hand to help with any part of the car shopping or vehicle ownership experience, Mercedes-Benz of Buffalo provides financing, car service and a great selection of vehicles for luxury car shoppers in the Buffalo area. Our facility offers one of the largest combined Mercedes-Benz, smart and Sprinter retail and service facilities in the New York area. When it comes time to search for a new car in the Buffalo area, Mercedes-Benz of Buffalo is a great place to start. Hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 24 reviews
October 23, 2024
Jake Edelman was very good at showing us the different models and options We previously owned a BMW and have decided to purchase a Mercedes models and options We previously owned a BMW and have decided to purchase a Mercedes More
by bleiercpa
July 09, 2024
Very pleased with the dealer. I purchased another car previously and liked that I was not pressured . I purchased another car previously and liked that I was not pressured . More
by Jay.jay00329
Employees Worked With
June 21, 2024
Easy to work with. Knowledgeable about the vehicle. Worked with other dealerships to satisfy our needs. Kept us advised of progress. Knowledgeable about the vehicle. Worked with other dealerships to satisfy our needs. Kept us advised of progress. More
by Kenglish1257
May 10, 2024
FANTASTIC SERVICE FROM BEING GREETED BY YOUR CONCIERGE BERNADINE ROSS TO MEETING JACOB - WHO MAY MY EXPERIENCE SEAMLESS AND EASY - PURCHASING A VEHICLE IS NOT ON MY TOP 10 LIST; YOUR ORGANIZATION HAS GIVE BERNADINE ROSS TO MEETING JACOB - WHO MAY MY EXPERIENCE SEAMLESS AND EASY - PURCHASING A VEHICLE IS NOT ON MY TOP 10 LIST; YOUR ORGANIZATION HAS GIVEN ME A NEW PERSPECTIVE! THANK YOU FOR EXCEEDING MY EXPECTATIONS! More
by carlac2000
April 20, 2024
Cal in service is simply the best! 5 stars is not enough, always exceptional service, excellent customer service, very knowledgeable, professional yet friendly, always available to 5 stars is not enough, always exceptional service, excellent customer service, very knowledgeable, professional yet friendly, always available to answer queries or just questions gives meaningful advice, very accommodating, always going above and beyond everytime I visit. More
by Sz
Employees Worked With
April 11, 2024
Kat was incredibly helpful and friendly throughout my car buying experience. I would highly recommend her for anyone looking for a positive and efficient experience. buying experience. I would highly recommend her for anyone looking for a positive and efficient experience. More
by Tiffany
Employees Worked With
Katicia Sakona
April 09, 2024
Katicia is so knowledgeable and helpful. She is friendly and truly cares about her customer and their needs and obviously believes in her product. Her social media presence is helpful and She is friendly and truly cares about her customer and their needs and obviously believes in her product. Her social media presence is helpful and fun and she goes the extra mile to make the customer feel special, important and appreciated not just while showing a vehicle but also after the purchase as well with fun little gifts, photos and thank you notes. I couldn’t recommend Katicia more highly to my friends and family looking for a vehicle! More
by willowjade9
Employees Worked With
Katicia Sakona
March 29, 2024
They are awesome. Courteous and skilled. They also complete their work on time and as promised Courteous and skilled. They also complete their work on time and as promised More
by kevin
March 20, 2024
Very professional experience! Everything went as planned. Pleased with the whole experience. Sales rep Richard was very knowledgeable about the car and returned all my responded t Everything went as planned. Pleased with the whole experience. Sales rep Richard was very knowledgeable about the car and returned all my responded to all my calls quickly More
by mr.rocky
Employees Worked With
Richard Ode, Chuck Skillin
