Mercedes-Benz Manhattan - Service Center

Katie was so great. She has handled service for me in the past and I always appreciate her kind & polite efficiently as well as her quick response. past and I always appreciate her kind & polite efficiently as well as her quick response. More

They figured out what other dealers couldn’t. Diane and her team at MB Manhattan did an awesome job. Their service and expertise is world class. her team at MB Manhattan did an awesome job. Their service and expertise is world class. More

Jorge Ramos was terrific with my service request. He is always available when i call and is so helpful and knowledgeable. Manhattan Mercedes is wonderful. 5 stars plus for the service department. My car always available when i call and is so helpful and knowledgeable. Manhattan Mercedes is wonderful. 5 stars plus for the service department. My car couldn’t be in better hands. Thanks guys and stay safe. More

Angelo Sanchez has been helping me with my car. He has been very friendly and helpful in getting me to understand what needed to be done with my car. I hope he is the service agent I get the next time I h been very friendly and helpful in getting me to understand what needed to be done with my car. I hope he is the service agent I get the next time I have to bring my car in! More

Sebastian was great and provided exceptional customer service! Smooth drop off and pick up. Kept me updated. No surprises. Pleasant to work with. Highly recommend! service! Smooth drop off and pick up. Kept me updated. No surprises. Pleasant to work with. Highly recommend! More

I think is one the best so far in NYC and around area. I said this because, of the people work there. They are very knowledgeable and more than that ,kind and very patients and very good listener to your is said this because, of the people work there. They are very knowledgeable and more than that ,kind and very patients and very good listener to your issues and alway with their Positives attitude and very nice attitude ,kind and soft behavior give peace and feelings ,like they are your own family and in the end everything will be ok and your problems will be fixed And put smile in your face. I want mention few of them; Adam the manager,Diane Didler,Taran Guinness,Jorge and is so many others good people there ,making Mercedes store ,special this one in 11 Ave. Manhattan ,NYC ,the best of all Mercedes store in NYC area. I’m very proud to be a member of this store because of the people work here and take care your issue with your car.With respect and gratitude,Dan McArthur. More

Above and beyond Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality s Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality service experience. More

Perfect dealer I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well wh I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well what they do More

Angelo Sanchez was great The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.deal The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.dealership. More

Angelo Sanchez AMAZING SERVICE! I will always come back!!!! Angelo provides the most incredible service I have ever experienced and I want to recommend him with the highest confidence for any customer service o Angelo provides the most incredible service I have ever experienced and I want to recommend him with the highest confidence for any customer service or management role. What was so differentiating about him is how he put himself in my shoes and was able to tend to my needs quickly and efficiently while maintaining the best interests of Mercedes and me. I was in sales early in my career and it’s rare to come across a gentlemen like Angelo. I just told him that if I owned a corporation, I would want HIM to run for me. Congrats on such s great hire!!! More