Mercedes-Benz Manhattan - Service Center

Franco was awesome in taking care of not just my car but me as the customer as well! He took the time to ensure I am taking care of while my car is being serviced. Provided me with detailed updates and gi me as the customer as well! He took the time to ensure I am taking care of while my car is being serviced. Provided me with detailed updates and giving me a loaner went seamless. Excellent to deal with for sure. Thanks so much Franco! More

Superb service. Diane Dingler addressed an unusual problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. problem with creativity and resourcefulness, making me feel "the best... or nothing" at the service department. Highly recommended. More

MB's customer service is always "on point." My Service Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the Advisor, Angelo S, is always accessible, goes above and beyond, and is just plainly awesome when I need to service my AMG ML 63. Definitely worth the money More

I had an amazing experience at the Mercedes Benz dealership - Customer service is important, listening is imperative and common sense is priceless! As a customer my needs were put at the center of m dealership - Customer service is important, listening is imperative and common sense is priceless! As a customer my needs were put at the center of my experience. Thank you for an amazing customer experience! More

Katie was so great. She has handled service for me in the past and I always appreciate her kind & polite efficiently as well as her quick response. past and I always appreciate her kind & polite efficiently as well as her quick response. More

They figured out what other dealers couldn’t. Diane and her team at MB Manhattan did an awesome job. Their service and expertise is world class. her team at MB Manhattan did an awesome job. Their service and expertise is world class. More

Jorge Ramos was terrific with my service request. He is always available when i call and is so helpful and knowledgeable. Manhattan Mercedes is wonderful. 5 stars plus for the service department. My car always available when i call and is so helpful and knowledgeable. Manhattan Mercedes is wonderful. 5 stars plus for the service department. My car couldn’t be in better hands. Thanks guys and stay safe. More

Angelo Sanchez has been helping me with my car. He has been very friendly and helpful in getting me to understand what needed to be done with my car. I hope he is the service agent I get the next time I h been very friendly and helpful in getting me to understand what needed to be done with my car. I hope he is the service agent I get the next time I have to bring my car in! More

Sebastian was great and provided exceptional customer service! Smooth drop off and pick up. Kept me updated. No surprises. Pleasant to work with. Highly recommend! service! Smooth drop off and pick up. Kept me updated. No surprises. Pleasant to work with. Highly recommend! More

I think is one the best so far in NYC and around area. I said this because, of the people work there. They are very knowledgeable and more than that ,kind and very patients and very good listener to your is said this because, of the people work there. They are very knowledgeable and more than that ,kind and very patients and very good listener to your issues and alway with their Positives attitude and very nice attitude ,kind and soft behavior give peace and feelings ,like they are your own family and in the end everything will be ok and your problems will be fixed And put smile in your face. I want mention few of them; Adam the manager,Diane Didler,Taran Guinness,Jorge and is so many others good people there ,making Mercedes store ,special this one in 11 Ave. Manhattan ,NYC ,the best of all Mercedes store in NYC area. I’m very proud to be a member of this store because of the people work here and take care your issue with your car.With respect and gratitude,Dan McArthur. More