Back

Mercedes-Benz Manhattan - Service Center

New York, NY

3.4
123 Reviews

123 Reviews of Mercedes-Benz Manhattan - Service Center

Sort by
August 27, 2024

Friendly service and very professional. Everything resolved as expected and got a clean car returned to me More

by Kaohanui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Hamilton
August 25, 2024

The dealership is an experience! From service to the sales floor. Everyone is courteous & helpful! Definitely will go back. More

by Bevsan58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Correa Gonzalez was my service advisor
August 24, 2024

Super helpful and fast response with nice smile Excellent service, man you can trust Highly recommended. More

by Adam Alhusari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harald Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

The Worst/expensive/delay Service around the world! They need under 3 weeks or more for review the car, and then they return you the car with the same problem and super overpriced ( thanks God we knew More

by Andrea T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis De Marco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giulia Gagliano Papadia
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2024

I always appreciate coming to Mercedes-Benz Manhattan. At this time, Sulayman Abdul-Karim was my service adviser and he provided an outstanding service. Thank you More

by mirnoviska12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Malise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cherlyn Miller, Diane Dingler, McGory, and Sulayman Abdul-Karim
Aug 18, 2024 -

mirnoviska12 responded

Outstanding Dealership! Congratulations!

August 17, 2024

The service rep. was not checking on or attentive of my car. It came in for a state inspection and it took 3 hours….while I waited. More

by skimauer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Sulayman Abdul was my service agent. He was knowledgeable, a good communicator, and went above and beyond to help me when I had a situation causing a time crunch for service. More

by Ryangloor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulayman Abdul
August 15, 2024

The service from all staff was professional and friendly, especially my service contact Mr De Marco. More

by Vhgong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

Worst dealership ever. They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! More

by thewilners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franco is now gone
June 28, 2024

Do not get service here - you will not get your car back for months and they don’t give any updates. DO NOT RECOMMEND More

by Mya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy
...
5
...