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Mercedes-Benz Manhattan - Service Center

New York, NY

3.5
115 Reviews

115 Reviews of Mercedes-Benz Manhattan - Service Center

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October 15, 2024

I drove into Mercedes-Benz Manhattan and was greeted by Jonathan Then. He listened intently to my list of concerns and even went beyond my list suggesting, "We can repair that scratch." The "artist" he c More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Then
October 10, 2024

Good dealer; great people. Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . More

by L Brumberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giulia Gagliano Papadia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moutopolous
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Great and fast service Quick turnaround time. I always recommend this deal To any one looking to purchase a vehicle. I only use a MB to teach student how to drive More

by Lamboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giulia Gagliano Papadia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The customer service is substandard as a luxury brand us concerned. While my car was in the service department for a warrantied item, the communication was terrible. The car was in service for 28 days and w More

by eyevan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angelo Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lidia Pereyra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Then, Mcgory Boursiquot
September 24, 2024

They were helpful and honest and during my service. Quick turnaround time for my car. More

by YN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suleyman
September 24, 2024

I was impressed with the service and care this dealership provided to customers. It is a beautiful facility and the car I looked at was luxurious. Mike was fantastic to work with! More

by Joe Giordano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Terrible service. Held my car for 3 months without communication and broken my seat belt and not performing one of the repairs I requested. More

by GareBearLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Bravo
September 14, 2024

Amazing service with welcoming professional staff who was very detailed in providing great work. Will definitely be going back and recommending to others More

by geachy don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamali Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Everyone is professional and greets you with a smile. Toss in politeness and expediency and it's all very worthwhile. More

by thierrysings
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Correa Gonzalez
August 31, 2024

I thought service was excellent- amid major renovation of dealership. All staff extremely pleasant/welcoming. More

by KU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giulia Gagliano Papadia
5.0
This rating includes all reviews, with more weight given to recent reviews.