Mercedes-Benz Manhattan - Service Center

The best place to work in Manhattan, no other dealer in the tri-state area offers the quality service we do. the tri-state area offers the quality service we do. More

I drove into Mercedes-Benz Manhattan and was greeted by Jonathan Then. He listened intently to my list of concerns and even went beyond my list suggesting, "We can repair that scratch." The "artist" he c Jonathan Then. He listened intently to my list of concerns and even went beyond my list suggesting, "We can repair that scratch." The "artist" he called over did an excellent job. I waited for the car and Jonathan kept in touch with me continuously to apprise me of the progress. Jonathan was very sensitive to my concerns; he was personable and professional. The customer service he provided exceeded my expectations. Thank you so much for all your help. More

Good dealer; great people. Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . More

Great and fast service Quick turnaround time. I always recommend this deal To any one looking to purchase a vehicle. I only use a MB to teach student how to drive I always recommend this deal To any one looking to purchase a vehicle. I only use a MB to teach student how to drive More

The customer service is substandard as a luxury brand us concerned. While my car was in the service department for a warrantied item, the communication was terrible. The car was in service for 28 days and w concerned. While my car was in the service department for a warrantied item, the communication was terrible. The car was in service for 28 days and wasn't repaired. This caused me to have return the next day, cost me a day's pay. The staff was unapologetic and unsympathetic to my needs as a customer. I wouldn't recommend them to Black man or Woman. They clearly treat Caucasians much better. More

They were helpful and honest and during my service. Quick turnaround time for my car. Quick turnaround time for my car. More

I was impressed with the service and care this dealership provided to customers. It is a beautiful facility and the car I looked at was luxurious. Mike was fantastic to work with! provided to customers. It is a beautiful facility and the car I looked at was luxurious. Mike was fantastic to work with! More

Terrible service. Held my car for 3 months without communication and broken my seat belt and not performing one of the repairs I requested. Held my car for 3 months without communication and broken my seat belt and not performing one of the repairs I requested. More

Amazing service with welcoming professional staff who was very detailed in providing great work. Will definitely be going back and recommending to others very detailed in providing great work. Will definitely be going back and recommending to others More

Everyone is professional and greets you with a smile. Toss in politeness and expediency and it's all very worthwhile. Toss in politeness and expediency and it's all very worthwhile. More