Mercedes-Benz Manhattan - Service Center

Angelo is very professional and helpful to perform my car maintenance. He makes sure I have up to date information. Highly recommend him. maintenance. He makes sure I have up to date information. Highly recommend him. More

I’ve dealt Mercedes before. They are an excellent company to work with and I plan on continue working with Mercedes in the future. Thanks guys what are you doing? They are an excellent company to work with and I plan on continue working with Mercedes in the future. Thanks guys what are you doing? More

Best service in NYC by far, Angelo is fantastic, great communication and car is also ready when he says it will be. communication and car is also ready when he says it will be. More

Mercedes- Benz Manhattan is always professional and courteous .My sales rep was amazing each time I needed help. courteous .My sales rep was amazing each time I needed help. More

they are very good I can recommen them to my friends Thank you very much Thank you very much More

Service at MBZ Manhattan is a nightmare, if it ever gets done. Knowing that they are under-construction, I actually dropped off my car _early_, days before it's appointment. The day of it's appointment came done. Knowing that they are under-construction, I actually dropped off my car _early_, days before it's appointment. The day of it's appointment came and went, and the car was _never_ taken in for service. On top of that it took many calls to even find out the vehicle's status - MBZ never reached out to me. I finally had to pull the car out of service since I needed it and they hadn't serviced it. This would be much less of a problem if they could at least communicate and say "Oh, we're sorry, we won't be able to service your car for a week. Do you still want to drop it off?". But no. I have been a MBZ owner for many, many, many years and have never been so disappointed. We actually traded in a Tesla because of their service issues, and I'd sad to say that MBZ Manhattan is as bad, if not worse. More

Great people and awesome service. Will definitely be back in future. Highly recommend this location. Will definitely be back in future. Highly recommend this location. More

No customer service at all. Usually I go to dealership in Westchester where customer service and interaction is impeccable. At this location 1/5 stars is generous from me Usually I go to dealership in Westchester where customer service and interaction is impeccable. At this location 1/5 stars is generous from me More

MB Manhattan has dramatically improved its service, which had fallen off during and following the Covid pandemic. had fallen off during and following the Covid pandemic. More

The service was very efficient Lou Demarco took care of all our needs in a most professional manner all our needs in a most professional manner More