Mercedes-Benz Manhattan - Service Center

No customer service at all. Usually I go to dealership in Westchester where customer service and interaction is impeccable. At this location 1/5 stars is generous from me Usually I go to dealership in Westchester where customer service and interaction is impeccable. At this location 1/5 stars is generous from me More

Great people and awesome service. Will definitely be back in future. Highly recommend this location. Will definitely be back in future. Highly recommend this location. More

MB Manhattan has dramatically improved its service, which had fallen off during and following the Covid pandemic. had fallen off during and following the Covid pandemic. More

The service was very efficient Lou Demarco took care of all our needs in a most professional manner all our needs in a most professional manner More

The job on my car was done quickly at mercedes manhattan. That’s why I always go there because they really take care of their clients. That’s why I always go there because they really take care of their clients. More

Ray White and his crew did a excellent job on my 2007 R350. Would highly recommend his service. R350. Would highly recommend his service. More

The worst experience i’ve ever had in any dealer ship . Thr first time my safety lugs were left louse and fell out ,i could have had a serious accident because of that .The most recent one i left my car for Thr first time my safety lugs were left louse and fell out ,i could have had a serious accident because of that .The most recent one i left my car for a week and nothing was done so i wasted my time .Never again More

The staff and service are excellent as they always are. The car was attended to very professionally and promptly. The car was attended to very professionally and promptly. More

For the second year in a row the car was not returned when promised, despite my continued requests and willingness to bring it back in to complete work that couldn’t be done in time. The year before the when promised, despite my continued requests and willingness to bring it back in to complete work that couldn’t be done in time. The year before the service tech also neglected to get the car inspected as requested, which caused us to get a ticket. Very disappointing service. More

I’m a little disappointed after close review of my service bill to find that some of the parts replaced were at a higher rate than those offered on the online MB parts center. Otherwise, the work comp service bill to find that some of the parts replaced were at a higher rate than those offered on the online MB parts center. Otherwise, the work completed was satisfactory and the reps were pleasant and informative. More