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Mercedes-Benz Manhattan - Service Center

New York, NY

3.5
121 Reviews

121 Reviews of Mercedes-Benz Manhattan - Service Center

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January 16, 2025

Horrible sales, horrible service. Terrible dealership. The worst. Never able to contact anyone in any dept. my 2 month old car has so many problems. I regret ever getting my car from More

by Tizoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katherine Calle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave. ( no last name) service dept. 0 stars
January 12, 2025

The people in your Service Dept. are amazing. McGory is patient, friendly and a great communicative. He kept me up to date on the status of my car. I will say the same about the v More

by Andrew
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moutopolous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McGory
January 04, 2025

Service was efficient and the car was completed at their original estimate. The 10 percent off coupon was great More

by rafriess
Recommend Dealer
Yes
Employees Worked With
Paul
January 01, 2025

Terrible Service by Dave Rovello and Tom Russo Small Claims Court is being filed immediately More

by Kevinbernie150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Rovello Tom Russo
December 29, 2024

Schedule an appointment for service n request loaner upon arrival. Came in dropped the car off picking up loaner. Very smooth process just a little disappointed, that they only provides sedan as their loaner More

by kunwang618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcgory Boursiquot
December 29, 2024

Very courteous and professional service, work done on time as promised, everyone was very helpful More

by stg2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McGory Boursiquot
December 20, 2024

Angelo is very professional and helpful to perform my car maintenance. He makes sure I have up to date information. Highly recommend him. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2024

I’ve dealt Mercedes before. They are an excellent company to work with and I plan on continue working with Mercedes in the future. Thanks guys what are you doing? More

by Ronakamakaveli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr McGory
December 07, 2024

Best service in NYC by far, Angelo is fantastic, great communication and car is also ready when he says it will be. More

by DSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Mercedes- Benz Manhattan is always professional and courteous .My sales rep was amazing each time I needed help. More

by Tiffanyybethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cherlyn Miller
1
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