Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz Manhattan
New York, NY
634 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 634 reviews
September 16, 2024
Terrible service. Held my car for 3 months without communication and broken my seat belt and not performing one of the repairs I requested. Held my car for 3 months without communication and broken my seat belt and not performing one of the repairs I requested. More
by GareBearLN
Employees Worked With
Christian Bravo
September 14, 2024
Amazing service with welcoming professional staff who was very detailed in providing great work. Will definitely be going back and recommending to others very detailed in providing great work. Will definitely be going back and recommending to others More
by geachy don
Employees Worked With
September 14, 2024
Very impressed, very professional and friendly staff. Mr Tsewang was fantastic and not pushy at all. Very pleasant to deal with. He gave me all the information I need it and more. The service was fast th Mr Tsewang was fantastic and not pushy at all. Very pleasant to deal with. He gave me all the information I need it and more. The service was fast they handle everything and make everything easy. And the paper work was an easy cake. I was very happy I made business with them. More
by Maggy
September 13, 2024
Knowledgeable and professional dealership and staff. Anastasia, Scott and Edwin were top notch and made the experience Great. Anastasia, Scott and Edwin were top notch and made the experience Great. More
by lex77c
September 12, 2024
Sam was so straight forward and helpful. Very knowledgeable, and made sure the process went well. So happy with my new sprinter! I’ll recommend Sam if you’re interested on purchasing a new v Very knowledgeable, and made sure the process went well. So happy with my new sprinter! I’ll recommend Sam if you’re interested on purchasing a new vehicle. Definitely asking for him on my next purchase! More
by jtorresjad
Employees Worked With
September 10, 2024
The experience was extremely professional and pleasing. The vehicle and delivery were top notch. We will do it again. The vehicle and delivery were top notch. We will do it again. More
by larry
Employees Worked With
September 10, 2024
Gregory assisted me in buying my car and it was the best experience I’ve had with a car salesman. Very friendly and knowledgeable. experience I’ve had with a car salesman. Very friendly and knowledgeable. More
by Sarah
Employees Worked With
September 09, 2024
Anastasia, Scott and Edwin were excellent in supporting us through the process of order, trade in, financing and car walkthrough and made sure we had all the information to get our new 2025 GLC 300 4MATIC us through the process of order, trade in, financing and car walkthrough and made sure we had all the information to get our new 2025 GLC 300 4MATIC the same day. Thank you for your diligence and patience with us! More
by mbglc300
September 07, 2024
Ive been leasing cars from Mercedes Benz Manahattan for 15 years and Anastasia is the best sales person I’ve ever had. Very engaging personable and highly efficient she found the car I wanted and made the 15 years and Anastasia is the best sales person I’ve ever had. Very engaging personable and highly efficient she found the car I wanted and made the leasing process work smoothly and in my best interests.I would only want to work with her in the future. More
by tedgoldbergh
Employees Worked With
