Mercedes-Benz Manhattan

Chris Grotto managed our ability to leave with a new vehicle well beyond our expectations. He was professional, courteous and very considerate of our time. vehicle well beyond our expectations. He was professional, courteous and very considerate of our time. More

Very good experience...good price...Only problem was when I went to make the payment they told me about all the extra insurance which is required and asked me to make decision on the spot or I won't be eligi I went to make the payment they told me about all the extra insurance which is required and asked me to make decision on the spot or I won't be eligible...I should have just opted out, unfortunately I ended up taking one of the insurance... Be careful that they don't end up charging extra money, from the the one that you decided upon. More

The people here totally changed my previous opinions on Car Salespersons. You can feel the relaxing atmosphere and staff's honesty & generosityall the way from the moment you park your car at the basment Car Salespersons. You can feel the relaxing atmosphere and staff's honesty & generosityall the way from the moment you park your car at the basment to the moment you receive a follow-up call when you are driving in your new MB. The sincere and professional services I received from Cherlin (sales), Louis (finance), and Rey (supervisor) were first-class superb in the world! More

This is the best car buying experience that I've ever had! Mike Serpone takes the time to answer all or your question and doesn't hit you with the hard sell or typically salesperson games. I've driven BM had! Mike Serpone takes the time to answer all or your question and doesn't hit you with the hard sell or typically salesperson games. I've driven BMW's for years and have visited other Mercedes Benz dealers where the experience wasn't great. For this reason I planned to continue to drive a BMW. On a whim I decided to stop by Mercedes Benz before I went to buy another BMW and met Mike. His service was impeccable and I bought a car that day. As a woman I went in alone to buy a car and expected to be taken advantage of but I wasn't. I had done my research and Mike didn't try to hit me with any games about the vehicle. The exceptional service didn't stop there when I went to pick up my car it got even better and the superior service continued. I absolutely recommend Manhattan Mercedes Benz and particularly Mike Serpone! More

Salesmen Andre and Frank were professional and spent plenty of time with me. They were patient considering I was a first time Mercedes Benz owner. I was offered numerous test drives with various models, plenty of time with me. They were patient considering I was a first time Mercedes Benz owner. I was offered numerous test drives with various models, never pressured and made me feel like I was the most important customer. Louis in financing was well prepared and offered great rates and great options and yet didnt pressure me at all. The process was quick yet thorough. The manager Reynold called me to ensure service was at an exceptional level throughout the whole process. This place is truly remarkable. I will definitly be back to purchase from them again. More

Excellent experience in Mercedes-Benz Manhattan store. So nice consultant, so kindly assistance and so much useful information to help you make a decision. My sales consultant is Johannes. nice consultant, so kindly assistance and so much useful information to help you make a decision. My sales consultant is Johannes. More

I was very pleased with Arthur Kaye and his associates and their customer driven approach. Arthur made everything as easy as possible. I also like after sales support. and their customer driven approach. Arthur made everything as easy as possible. I also like after sales support. More

I had an exceptional buying experience at this dealership. From the moment I entered the door, people were helpful and friendly. John Hart listened to my needs and sold me a car that meets those n dealership. From the moment I entered the door, people were helpful and friendly. John Hart listened to my needs and sold me a car that meets those needs. I highly recommend this dealership and John Hart. More

The new location on 11th Avenue and 54th Street is absolutely stunning. Very well displayed models, super friendly staff and great customer service. Marco Schnabl and Johannes Gnauck tag teamed on m absolutely stunning. Very well displayed models, super friendly staff and great customer service. Marco Schnabl and Johannes Gnauck tag teamed on my new MB lease. From the first moment of interaction they went above and beyond to satisfy my needs and give me the best solution possible within my budget. Nothing but compliments to these two gentlemen and everybody else at MB. I will defenitely be back for many more cars in the future! More

I had a wonderful experience at MB Manhattan to lease a new vehicle recently. My sales consultant was Johannes Gnauck and he was very efficient, knowledgeable and accommodating to my schedule. This is my new vehicle recently. My sales consultant was Johannes Gnauck and he was very efficient, knowledgeable and accommodating to my schedule. This is my second lease with MB and I look forward to doing business with them again in the future. I would recommend Johannes to other friends and colleagues without hesitation...he made it effortless for me!!! More