Mercedes-Benz Manhattan

Salesmen Andre and Frank were professional and spent plenty of time with me. They were patient considering I was a first time Mercedes Benz owner. I was offered numerous test drives with various models, plenty of time with me. They were patient considering I was a first time Mercedes Benz owner. I was offered numerous test drives with various models, never pressured and made me feel like I was the most important customer. Louis in financing was well prepared and offered great rates and great options and yet didnt pressure me at all. The process was quick yet thorough. The manager Reynold called me to ensure service was at an exceptional level throughout the whole process. This place is truly remarkable. I will definitly be back to purchase from them again. More

Excellent experience in Mercedes-Benz Manhattan store. So nice consultant, so kindly assistance and so much useful information to help you make a decision. My sales consultant is Johannes. nice consultant, so kindly assistance and so much useful information to help you make a decision. My sales consultant is Johannes. More

I was very pleased with Arthur Kaye and his associates and their customer driven approach. Arthur made everything as easy as possible. I also like after sales support. and their customer driven approach. Arthur made everything as easy as possible. I also like after sales support. More

I had an exceptional buying experience at this dealership. From the moment I entered the door, people were helpful and friendly. John Hart listened to my needs and sold me a car that meets those n dealership. From the moment I entered the door, people were helpful and friendly. John Hart listened to my needs and sold me a car that meets those needs. I highly recommend this dealership and John Hart. More

The new location on 11th Avenue and 54th Street is absolutely stunning. Very well displayed models, super friendly staff and great customer service. Marco Schnabl and Johannes Gnauck tag teamed on m absolutely stunning. Very well displayed models, super friendly staff and great customer service. Marco Schnabl and Johannes Gnauck tag teamed on my new MB lease. From the first moment of interaction they went above and beyond to satisfy my needs and give me the best solution possible within my budget. Nothing but compliments to these two gentlemen and everybody else at MB. I will defenitely be back for many more cars in the future! More

I had a wonderful experience at MB Manhattan to lease a new vehicle recently. My sales consultant was Johannes Gnauck and he was very efficient, knowledgeable and accommodating to my schedule. This is my new vehicle recently. My sales consultant was Johannes Gnauck and he was very efficient, knowledgeable and accommodating to my schedule. This is my second lease with MB and I look forward to doing business with them again in the future. I would recommend Johannes to other friends and colleagues without hesitation...he made it effortless for me!!! More

Every aspect of the experience I had with M-B Manhattan exceeded my high and uniformly difficult to meet expectations. From the first through fourth visit, all of which led to the decision to acquire a ne exceeded my high and uniformly difficult to meet expectations. From the first through fourth visit, all of which led to the decision to acquire a new E 350, I was treated exceptionally well. I will return for service and start there when it eventually becomes time to think about a new vehicle -- give the product's quality and my satisfaction with the entirety of the acquisition process, probably sometime after 2020. More

I had a great experience with this dealership, particularly the salesman I dealt with - Fred Gruber. Fred demonstrated a high level of honesty and integrity and worked very efficiently to complet particularly the salesman I dealt with - Fred Gruber. Fred demonstrated a high level of honesty and integrity and worked very efficiently to complete my transaction. This was a refreshingly pleasant experience. More

Upon reading the mixed reviews on Google, I was hesitant in visiting this dealership, but I would like to set the record straight for all those who were misguided as I was. MB located on Park Avenue was the in visiting this dealership, but I would like to set the record straight for all those who were misguided as I was. MB located on Park Avenue was the best experience I've ever had. The honest sales team is willing to work with your situation and do ANYTHING within their capability to make you happy with a brand new Mercedes-Benz. I was in a difficult situation with my credit, I wasn't even able to lease an Infiniti, however I worked with Danny Seigel (Sales Manager) and he did anything and everything to get me a Mercedes with the terms I was looking for. When I went to pick up the car I was 2 hours late due to traffic however everyone was there to greet me and ensure I was receiving the MB Legacy of customer service. Satisfied is an understatement, I have created lifelong relations with both Danny and Gary (Sales Representative). They are an incredible team and I am nothing but honored to become a new life-long client! More

Paid $85,000 6 weeks ago. Still No title or bill of sale. Changed names, addresses and pay amount AFTER they got Money. After 6 weeks auto arrives Damaged. Supposedly Certified & Keys don't work. Wa sale. Changed names, addresses and pay amount AFTER they got Money. After 6 weeks auto arrives Damaged. Supposedly Certified & Keys don't work. Warning light on all time. Trunk key does not open. Can't drive to see what else is wrong. Will take to another dealership to have checked, but can't drive cuase need bill of sale and title to get plates in Michigan. Very poor customer service. They have my money and I have a car I cannot drive that is damaged and has things wrong with it. What is my recourse? More