Mercedes-Benz Manhattan

I drove into Mercedes-Benz Manhattan and was greeted by Jonathan Then. He listened intently to my list of concerns and even went beyond my list suggesting, "We can repair that scratch." The "artist" he c Jonathan Then. He listened intently to my list of concerns and even went beyond my list suggesting, "We can repair that scratch." The "artist" he called over did an excellent job. I waited for the car and Jonathan kept in touch with me continuously to apprise me of the progress. Jonathan was very sensitive to my concerns; he was personable and professional. The customer service he provided exceeded my expectations. Thank you so much for all your help. More

Harald Adler made my C300 purchase an absolute breeze! The process was smooth, the price was surprisingly great, and his service was top-notch. I’ve bought cars before, but this was by far the best exp The process was smooth, the price was surprisingly great, and his service was top-notch. I’ve bought cars before, but this was by far the best experience I’ve had. Manhattan MB is hands down the best dealership around. Highly recommend Harald and the team! 🙏🏽 --- Many Thanks, David P. More

Good dealer; great people. Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . Very difficult with building under reconstruction. Hard access and accessibility for both cars and people . More

This is my 4th purchase with Gregory Gazzola and his team they are truly the best. If you are looking to purchase your next car ask for Greg he will get you the best deal that fits your budget. they are truly the best. If you are looking to purchase your next car ask for Greg he will get you the best deal that fits your budget. More

Great and fast service Quick turnaround time. I always recommend this deal To any one looking to purchase a vehicle. I only use a MB to teach student how to drive I always recommend this deal To any one looking to purchase a vehicle. I only use a MB to teach student how to drive More

The customer service is substandard as a luxury brand us concerned. While my car was in the service department for a warrantied item, the communication was terrible. The car was in service for 28 days and w concerned. While my car was in the service department for a warrantied item, the communication was terrible. The car was in service for 28 days and wasn't repaired. This caused me to have return the next day, cost me a day's pay. The staff was unapologetic and unsympathetic to my needs as a customer. I wouldn't recommend them to Black man or Woman. They clearly treat Caucasians much better. More

The dealership itself had amazing customer service. Jamali took great care of me. He knew exactly what I was looking for in a vehicle. Jamali took great care of me. He knew exactly what I was looking for in a vehicle. More

Very clean and well organized and the staff and everybody was very polite and helpful was very polite and helpful More

Wonderful experience. Cherlyn Miller is the absolute best. This is my second Benz and I can’t thank her enough for her amazing service. The service department were very Cherlyn Miller is the absolute best. This is my second Benz and I can’t thank her enough for her amazing service. The service department were very helpful as well. Also the finance manager Giselle who was very informative and professional. Thank you Happy customer More

Totally recommend! Greg was a pleasure to work with. Absolute best customer service! And as a NJ resident, i wouldn’t go anywhere else! Greg was a pleasure to work with. Absolute best customer service! And as a NJ resident, i wouldn’t go anywhere else! More