Mercedes-Benz Manhattan

Ive been leasing cars from Mercedes Benz Manahattan for 15 years and Anastasia is the best sales person I’ve ever had. Very engaging personable and highly efficient she found the car I wanted and made the 15 years and Anastasia is the best sales person I’ve ever had. Very engaging personable and highly efficient she found the car I wanted and made the leasing process work smoothly and in my best interests.I would only want to work with her in the future. More

Everyone is professional and greets you with a smile. Toss in politeness and expediency and it's all very worthwhile. Toss in politeness and expediency and it's all very worthwhile. More

I am immensely grateful to Casper Yim and the exceptional sales managers, Patrick Hunter, Scott Malise, and Kristin Mascola, for their outstanding efforts in getting my new vehicle approved. I recently faced sales managers, Patrick Hunter, Scott Malise, and Kristin Mascola, for their outstanding efforts in getting my new vehicle approved. I recently faced challenges with my costly car lease, and their support was critical in finding a solution. Unlike Keeler, who couldn't provide a reasonable option and demanded a staggering $10,000, this incredible team succeeded in getting me approved for just $2,700! I can't praise Casper's skills and dedication enough and wholeheartedly recommend him to anyone searching for a vehicle. Your unwavering commitment to helping me through this situation is truly appreciated! More

I am specifically impressed with Tsewang Shrestha, my sales advisor. His polite and calm manners, knowledge of the market and the technical aspect of the vehicles helped me to make my choice and take int sales advisor. His polite and calm manners, knowledge of the market and the technical aspect of the vehicles helped me to make my choice and take into account things I wouldn’t know otherwise. More

Excellent service. Especially Robert Sulaymanov is the best dealer I've met in the last 20 years. Excellent understanding of the client's characteristics. A human attit Especially Robert Sulaymanov is the best dealer I've met in the last 20 years. Excellent understanding of the client's characteristics. A human attitude. Excellent work and the attitude of all the staff. Thank you. More

Bianca is great. She is responsive and always looking to make things as easy as possible. She is responsive and always looking to make things as easy as possible. More

I thought service was excellent- amid major renovation of dealership. All staff extremely pleasant/welcoming. dealership. All staff extremely pleasant/welcoming. More

I recently had the pleasure of purchasing a car from Mercedes of Manhattan, and I cannot speak highly enough about my experience. From the moment I walked in, I was treated like a valued customer. Jerem Mercedes of Manhattan, and I cannot speak highly enough about my experience. From the moment I walked in, I was treated like a valued customer. Jeremy, my salesperson, and Christine, the manager, went above and beyond to ensure I was satisfied with every aspect of the transaction. Jeremy was incredibly patient, taking the time to understand my needs and never rushing me through the process. He made sure I felt completely comfortable and stress-free throughout the entire experience. Christine, on the other hand, was an absolute gem. Her warmth, kindness, and dedication to making sure I got the best possible deal truly set her apart. She spent ample time with me, ensuring I was happy with both the car and the price, which was very competitive compared to other dealers. The entire atmosphere at the dealership was calm, professional, and welcoming. They didn't give up until they found me the perfect car at the right price, and I left feeling extremely happy with my purchase. I highly recommend Mercedes of Manhattan to anyone looking for a top-notch car buying experience. Thank you, Jeremy and Christine, for making this such a positive experience! More

Professionally completed work, verify all recalls were completed, cleaned car, well organized showroom, and made sure state inspection was completed. completed, cleaned car, well organized showroom, and made sure state inspection was completed. More

MB couldn’t locate my car for days. Car was picked up from home 08/23/24 for tire change. Called Monday, 08/26/24 for status. MB said “I missed dropping off car at 11:00 am appointment Car was picked up from home 08/23/24 for tire change. Called Monday, 08/26/24 for status. MB said “I missed dropping off car at 11:00 am appointment on Friday.” No record of me in computer. Where was car from Friday until Tuesday? Each call I made to MB was given to another to answer. I was told “someone will call you within 15 minutes or shortly”. No explanation of what occurred. I asked her f car was in accident or stolen. MB delivered car at home on Wednesday afternoon without an explanation. Let me know where my vehicle was from Friday’s pickup until Tuesday? On a joyride with your employees? Cynthia Kaiser Haidri More