Mercedes-Benz Manhattan

Excellent experience I just took delivery of a new 2018 E 300 from Mercedes Benz of Manhattan. My sales professional is John Hart. John worked with me from negotiation to I just took delivery of a new 2018 E 300 from Mercedes Benz of Manhattan. My sales professional is John Hart. John worked with me from negotiation to delivery. The best auto buying experience I have ever had. John was a pleasure to work with. He was knowledgeable, respectful, helpful and a man of his word. The car arrived from the port ahead of the time I was told, and ready to be delivered before I arrived at the dealer. The car was prepared perfectly and had everything promised. John intoduced me to Richard Uliverra the product concierge. Richard walked me through every feature and function and knew everything there was to know about the car. He was very pleasant and also a pleasure to meet. Nicholas worked with me on the paperwork and made it an easy transaction. John then came to see me off, make sure I was pleased with the entire experience and even sent me on my way with two bottles of water for my trip home. An excellent experience. And thank you John. # 1 Sales Consultant. I will never buy a Mercedes anywhere but Manhattan. More

Excellent customer service experience. Gregory was thorough and patient. He spent time explaining the different cars and features and was responsive to my requests . When asked he offer Gregory was thorough and patient. He spent time explaining the different cars and features and was responsive to my requests . When asked he offered his view and opinion which was very helpful in making my selection. More

To the Best Car Salesman I Know It all started in May when my mother decided to get a Benz and I met this superb car salesman Alex Villanueva. His customer service and friendliness w It all started in May when my mother decided to get a Benz and I met this superb car salesman Alex Villanueva. His customer service and friendliness was nothing short of amazing. I already owned a car but my birthday was coming up just three months later and I decided that I myself wanted a Benz and there was no one else I would have wanted to sell me my first car I'd own on my own. Alex took his time helping me to find the perfect car suitable for me. His work was up to perfection in what he gave me suggestions and multiple options to fit the car description I wanted. Alex is so professional yet so down to earth. I felt like I've known him for more than just the three months and at the end of the process it feels like we're family. Long story short, just one week from my birthday I left Mercedes Benz a happy customer because of Alex I was able to purchase a 2017 C300 AMG Sports. Very satisfying purchase and a great deal. I plan on continuing my relationship with Alex for many years to come and highly recommend him to anyone looking to purchase a Mercedez Benz. More

Went the extra mile This car purchase was seamless. I was looking for a rather rare and expensive E class Amg S 4matic. Nicole and Patrick went out of their way to seam This car purchase was seamless. I was looking for a rather rare and expensive E class Amg S 4matic. Nicole and Patrick went out of their way to seamlessly help me navigate through the current inventory, but also what was potentially coming off lease. I was able to secure a dream car that was coming off lease with less than 9k miles at a great price. I would never have been to secure this car without both Nicole and Patrick going out of their way to see what was prospectively coming off lease calling the current lease owner and transitioning the car to me. This was truly a win, win for everyone and I ended up with a dream car at a great price and incredibly low mileage. More

John Hart I won't go anywhere else, what's the point!! John Hart provides the service to warrant that. Ask and you shall receive, he put me in the car that I wa I won't go anywhere else, what's the point!! John Hart provides the service to warrant that. Ask and you shall receive, he put me in the car that I wanted at the price point! More

John Hart is excellent. Very sincere, pleasant. John Hart has been helping me for a few months to pick out the most ideal car for me. He has been very sincere from the start. He is very knowledgable John Hart has been helping me for a few months to pick out the most ideal car for me. He has been very sincere from the start. He is very knowledgable about the cars. He thoroughly explained all the details about different models and took me on a few test drives so that I could find the best fit for me. He was very patient and helpful. Finally, when it was time to sign the lease, he explained all the important information and gave the best deal possible. If you would like to get a pleasant and sincere experience, you should go to John Hart at Mercedes Manhattan. More

Excellent Alejandro was great! From the moment i walked in i was introduced to him. I went in to look around and find out prices. Everything turned out perfect. Alejandro was great! From the moment i walked in i was introduced to him. I went in to look around and find out prices. Everything turned out perfect. The pricing range was great for me. He definitely made me feel like family. From the very moment we met he clicked right away. He was very welcoming when me and my girlfriend arrived. Alejandro made sure that he helped me pick out a car that was perfect for me. He took his time with me and made sure i was not rushing into anything. I love how he walked me through ever single step of the car when it was time for me to leave with it. It was the greatest services i have ever experienced in my life. He took my number and most definitely made sure that i can come to him if i have any problems. Excellent service!! More

We had a great experience with Marcus. We came in looking for a used car and Marcus sold us a fabulous new one. He was responsive and attentive throughout. He was knowledgeable but when h We came in looking for a used car and Marcus sold us a fabulous new one. He was responsive and attentive throughout. He was knowledgeable but when he didn't have the answers he quickly did the research. A pleasure all around. More

Very pleased Hands down the the best dealer in NYC. Very nice, professional and down to earth. Worked out an impossible deal with me and made me the happiest perso Hands down the the best dealer in NYC. Very nice, professional and down to earth. Worked out an impossible deal with me and made me the happiest person alive. Thank you so much Gregory. More

Best experience yet Greg was a delight. He was knowledgeable, affable, and made buying a car simple. We were in and out in a flash and dealt with fairly. He made a lifelo Greg was a delight. He was knowledgeable, affable, and made buying a car simple. We were in and out in a flash and dealt with fairly. He made a lifelong customer out of us. More