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Mercedes-Benz Manhattan
New York, NY
611 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 611 reviews
March 18, 2019
STAY AWAY!! Nightmare! As a long time mercedes benz and STAY AWAY!! Nightmare! As a long time mercedes benz and amg owner, Aswell as a AMG private lounge member and mbworld member, MB Manhattan is NOT t STAY AWAY!! Nightmare! As a long time mercedes benz and amg owner, Aswell as a AMG private lounge member and mbworld member, MB Manhattan is NOT the place for car enthusiasts or AMG owners. They do not treat your car with any type of care! They do more harm then good, and have left me going back to them for more work for weeks cleaning up their own self caused harm to my great E63 S AMG. It was a huge mistake to go here in the first place as recommened by a friend. The quality of work by the techs here is horrible, and would never let them touch another AMG ever. Its all sparkles and bright lights up front but behind the scene, their service work is horrendous to say the least. Any fellow AMG owners please DO NOT bring your car here and stay away. They will fix one thing and damage another just for you to revisit so they can get paid for warranty work or out of warranty work. The service advisors are clueless and the service manager Matthew Gesek is very unprofessional and rude who makes servicing your car a nightmare like you hear on the news. He offers no help for customers and is extremely unprofessional. Worst experience i have had at any Mercedes benz dealer with my AMG. More
by SteveAMG
March 14, 2019
Amazing experience Gregory was very professional over the whole process and made the purchase very special for me and my family. Highly reccomand them and the dealership Gregory was very professional over the whole process and made the purchase very special for me and my family. Highly reccomand them and the dealership! More
by Alex69
March 14, 2019
5+ Star Customer Service The moment I walked in to the Dealership, I felt extremely well taken care of with a beverage and friendly faces all around. I met Gregory Gazzola The moment I walked in to the Dealership, I felt extremely well taken care of with a beverage and friendly faces all around. I met Gregory Gazzola who is in my opinion an over the top sales consultant. I'd give 10 stars if possible! Greg was very attentive, professional and not at all pushy towards sales. He gave great recommendations, took his time, and tried to work on my preferred car and the budget I had. His knowledge, professionalism and personality just make him an excellent sale consultant that I'd anytime go to again if I decide for a new Mercedes Benz. All in all, I had a great customer experience at Mercedes Benz Manhattan, thanks to Gregory Gazzola and his team. More
by Dl3011
March 14, 2019
Groupie Around 2008 we drove two hours from where we reside, to a Mercedes dealership in New Jersey. We were introduced to Mr.Howell, with whom we successful Around 2008 we drove two hours from where we reside, to a Mercedes dealership in New Jersey. We were introduced to Mr.Howell, with whom we successfully and satisfactorily entered a contract to lease another Mercedes. Prior to meeting Mr. Howell we visited seven different Mercedes dealerships, talking to numerous sales associates. Not one associate could meet the level of understanding, compassion, and expertise that Mr. Howell portrayed. Since 2008 we have had four individual leases with Mercedes and each one was prepared by Mr. Howell who consistently maintained a level of professionalism and sensitivity that no one could surpass. Again we will meet with Mr.Howell at the Manhattan Mercedes Benz to arrange our upcoming lease. More
by Andrew K
Employees Worked With
March 13, 2019
Excellence Great sales rep Elaine! Organized. Helpful, and friendly. Would ,highly recommend to friends and family. The dealership is always so clean with ammeni Great sales rep Elaine! Organized. Helpful, and friendly. Would ,highly recommend to friends and family. The dealership is always so clean with ammenities and great service. More
by BK
Employees Worked With
Elaine Velez
March 10, 2019
Fantastic purchasing experience Our agent Anastasia Zbarskaya was great. She made the whole process seamless and made a great effort to find us car which we wanted. We spoke with num Our agent Anastasia Zbarskaya was great. She made the whole process seamless and made a great effort to find us car which we wanted. We spoke with numerous dealerships / brands before picking MB Manhattan (mainly due to Anastasia Zbarskaya and Scott Malise (Sales Manager) and Kareem Raposo (Finacnce) who helped during the process. The dealership was pristine and everyone was very helpful. They also did a great job with valuing our trade in vehicle, taking care of all the registration etc. Definitely recommend this dealership and Anastasia! More
by Eimaad
March 09, 2019
First Lease Greg was great and was available to answer any of my questions and needs. I’m glad it took care of us and can’t wait to work with him again at the end Greg was great and was available to answer any of my questions and needs. I’m glad it took care of us and can’t wait to work with him again at the end of the lease! More
by France001
Employees Worked With
March 08, 2019
Great silupport from the MB Manhattan team!!! My first experience with an American dealer was outstanding (I’m new to the country), Greg, Nick and the team helped me through the process and made i My first experience with an American dealer was outstanding (I’m new to the country), Greg, Nick and the team helped me through the process and made it simple and easy. Great service! More
by Gregory.kearns
March 07, 2019
Just the greatest experience We went to look for a car and meet up with Greg. He was absolutely amazing , very polite , professional, not pushy at all. We and up buying the car at We went to look for a car and meet up with Greg. He was absolutely amazing , very polite , professional, not pushy at all. We and up buying the car at the same day. Please Mercedes Benz if you want good business hire more people like Greg. We dreamd about this car for a long time and we are pleased we finally got it and get to meet this amazing guy Greg More
by P Zhaneta
Employees Worked With
March 07, 2019
Great experience We worked with Gregory Gazzola and had a great experience with him. He was very responsive and commercial without being overly pushy. We particularly We worked with Gregory Gazzola and had a great experience with him. He was very responsive and commercial without being overly pushy. We particularly appreciated his time organizing an impromptu test drive om a different car after the test drive we had scheduled with him and how patient he was walking through the different options and trying to locate the right vehicle for us. We will seek him out again next time we are looking for a car More
by Candcb
Employees Worked With
