Mercedes-Benz Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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The best experience! I had the BEST car dealership experience at Mercedes-Benz Manhattan. It was a pleasure working with Mr. Sheik Nabijian, Mr. Louis Shapiro, and Mr. Kar I had the BEST car dealership experience at Mercedes-Benz Manhattan. It was a pleasure working with Mr. Sheik Nabijian, Mr. Louis Shapiro, and Mr. Kareem Raposo. They were extremely helpful and answered all of the many questions that I had. I couldn’t be happier with how everything went. I recommend this dealership to everyone! I’m so happy to be apart of the Mercedes-Benz family. Thank you! More
Perfect Cherlyn and Patrick Hunter were wonderful! Thank you so much for your help in getting me into my brand new GLA! Kareem was also extremely professional Cherlyn and Patrick Hunter were wonderful! Thank you so much for your help in getting me into my brand new GLA! Kareem was also extremely professional. More
GLE350 Purchase As usual, impeccable service. We have been customers of the dealership since 1998 and once again they’ve gone above and beyond. This was our first exp As usual, impeccable service. We have been customers of the dealership since 1998 and once again they’ve gone above and beyond. This was our first experience with Mr. Malise and Mr. Adler directly as our sales consultant of 20 years, Mr. Roberts, is on medical leave. We were impressed as to how Mr. Adler and Mr. Maslise stepped in seamlessly and were so gracious. We walked into the dealership on Saturday, 3/23/19 minutes before the sales floor was closing and patiently they worked with us while we made a decision almost two hours later. Then delivery...due to work schedules, we couldn’t pick up until Friday, 3/29/19 at 6PM; once again we kept these men well beyond normal closing. There are many choices out there and though we’ve thought about other product brands, we always end up at MB Manhattan for one reason only....SERVICE....whether sales or maintenance....they always get it right! We would be remiss if we didn’t mention Tata Umana who we always enjoy catching up with and spoiled us with refreshments so we could relax. More
My experience at this dealership was very pleasant, Sales person was very helpful, he answered all my questions and we close the deal in a very short time and he was very knowledgeable. Sales person was very helpful, he answered all my questions and we close the deal in a very short time and he was very knowledgeable. More
Great dealership; excellent sales associate Great dealership with a great number of vehicle options and amazing and friendly sales associates. They’re great and will work with you to get what yo Great dealership with a great number of vehicle options and amazing and friendly sales associates. They’re great and will work with you to get what you need. It’s easier if you come in knowing what you want, but if not, they’re there to help. I’ve worked with many sales associates before and I can say I thoroughly enjoyed working with Greg and would definitely recommend others to work with him. More
My sales rep ( Lou Shapiro) did a great job! I was very impressed with the professionalism of my sales rep. He walked us through the entire process. I plan on recommending him to my friends. I was very impressed with the professionalism of my sales rep. He walked us through the entire process. I plan on recommending him to my friends. More
AMG expertise John understood my unique situation, and worked with me to get the right car for me, successfully. I'm in the middle of the purchase, only because I John understood my unique situation, and worked with me to get the right car for me, successfully. I'm in the middle of the purchase, only because I ended up getting a great car custom built, that is the right car for me. We could of closed the deal months ago, but since it was my first car purchase, John was able to keep me from making a hasty decision, and instead I am getting a super beautiful performance car that I deserver and need!! The Manhattan-Benz dealership is incredibly beautiful, and that staff is super friendly!! Can't wait for more excellent experiences, and also getting past the 1st car buying phase! lol. They also are helping me with financials and kept me from wasting money, which I truly appreciate :) Mercedes-Benz Manhattan is incredible, and all the cars are so beautiful. Really like all the options, as well though that made it tough, though lots of fun deciding. More
STAY AWAY!! Nightmare! As a long time mercedes benz and STAY AWAY!! Nightmare! As a long time mercedes benz and amg owner, Aswell as a AMG private lounge member and mbworld member, MB Manhattan is NOT t STAY AWAY!! Nightmare! As a long time mercedes benz and amg owner, Aswell as a AMG private lounge member and mbworld member, MB Manhattan is NOT the place for car enthusiasts or AMG owners. They do not treat your car with any type of care! They do more harm then good, and have left me going back to them for more work for weeks cleaning up their own self caused harm to my great E63 S AMG. It was a huge mistake to go here in the first place as recommened by a friend. The quality of work by the techs here is horrible, and would never let them touch another AMG ever. Its all sparkles and bright lights up front but behind the scene, their service work is horrendous to say the least. Any fellow AMG owners please DO NOT bring your car here and stay away. They will fix one thing and damage another just for you to revisit so they can get paid for warranty work or out of warranty work. The service advisors are clueless and the service manager Matthew Gesek is very unprofessional and rude who makes servicing your car a nightmare like you hear on the news. He offers no help for customers and is extremely unprofessional. Worst experience i have had at any Mercedes benz dealer with my AMG. More
No Hassle Swift Service Our family was well taken care of. The majority of the paperwork for leasing a new car was completed remotely and we were able to come in and pick up Our family was well taken care of. The majority of the paperwork for leasing a new car was completed remotely and we were able to come in and pick up a new car without much hassle. Everybody we encountered at the dealership was very kind. More
5+ Star Customer Service The moment I walked in to the Dealership, I felt extremely well taken care of with a beverage and friendly faces all around. I met Gregory Gazzola The moment I walked in to the Dealership, I felt extremely well taken care of with a beverage and friendly faces all around. I met Gregory Gazzola who is in my opinion an over the top sales consultant. I'd give 10 stars if possible! Greg was very attentive, professional and not at all pushy towards sales. He gave great recommendations, took his time, and tried to work on my preferred car and the budget I had. His knowledge, professionalism and personality just make him an excellent sale consultant that I'd anytime go to again if I decide for a new Mercedes Benz. All in all, I had a great customer experience at Mercedes Benz Manhattan, thanks to Gregory Gazzola and his team. More