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Mercedes-Benz Manhattan

New York, NY

4.5
619 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center. Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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770 11th Avenue

New York, NY

10019

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Showing 619 reviews

April 02, 2019

The best experience! I had the BEST car dealership experience at Mercedes-Benz Manhattan. It was a pleasure working with Mr. Sheik Nabijian, Mr. Louis Shapiro, and Mr. Kar More

by Anamarie623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Malise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kareem Raposo, Sheik Nabijian, Louis Shapiro
April 01, 2019

Perfect Cherlyn and Patrick Hunter were wonderful! Thank you so much for your help in getting me into my brand new GLA! Kareem was also extremely professional More

by joann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryln Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
J. Patrick Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2019

GLE350 Purchase As usual, impeccable service. We have been customers of the dealership since 1998 and once again they’ve gone above and beyond. This was our first exp More

by romhua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Malise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harald Adler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2019

My experience at this dealership was very pleasant, Sales person was very helpful, he answered all my questions and we close the deal in a very short time and he was very knowledgeable. More

by Najam Razi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shanley, Andrey Pinkhasov
March 23, 2019

Great dealership; excellent sales associate Great dealership with a great number of vehicle options and amazing and friendly sales associates. They’re great and will work with you to get what yo More

by jk1495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Gazzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2019

My sales rep ( Lou Shapiro) did a great job! I was very impressed with the professionalism of my sales rep. He walked us through the entire process. I plan on recommending him to my friends. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Shapiro
March 21, 2019

AMG expertise John understood my unique situation, and worked with me to get the right car for me, successfully. I'm in the middle of the purchase, only because I More

by SuperCars1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

STAY AWAY!! Nightmare! As a long time mercedes benz and STAY AWAY!! Nightmare! As a long time mercedes benz and amg owner, Aswell as a AMG private lounge member and mbworld member, MB Manhattan is NOT t More

by SteveAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastian Wroblewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Gesek
Mar 19, 2019 -

Mercedes-Benz Manhattan responded

Mr. Rizani, Our Service Manager Matt Gesek left you a message to discuss the concerns you're having with your 2014 E-Class.

Mar 29, 2019 -

SteveAMG responded

Just to update everyone, after my review here and on google, ONLY then did mercedes benz of manhattan even TRY to speak to me, as you can see above, only to sway my reviews here but that wont happen, what is wrong is wrong. Non the less, they do not want to own up to their mistakes, try to help or make anything better. My car was brought to them in 100% working condition and given to me back with numerous errors and a dead battery during its 2 weeks at the dealer. Stay away from them as a fellow car lover and continue making honest reviews as it helps and these companies hear and listen!

March 18, 2019

No Hassle Swift Service Our family was well taken care of. The majority of the paperwork for leasing a new car was completed remotely and we were able to come in and pick up More

by WC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Shapiro
March 14, 2019

5+ Star Customer Service The moment I walked in to the Dealership, I felt extremely well taken care of with a beverage and friendly faces all around. I met Gregory Gazzola More

by Dl3011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Gazzola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Samuel
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