Mercedes-Benz Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 619 reviews
Purchased new 2020 GLE Great dealership! Elaine was very responsive in answering my questions and would recommend her and the dealership to other Benz buyers! Managem Great dealership! Elaine was very responsive in answering my questions and would recommend her and the dealership to other Benz buyers! Management also made going through paperwork very smooth and informative. They were definitely well-prepared. More
A quality dealership. Last week I purchased a new car from Mercedes Benz Manhattan. From setting up my appointment with Haley Paldo to driving out of the showroom with Last week I purchased a new car from Mercedes Benz Manhattan. From setting up my appointment with Haley Paldo to driving out of the showroom with my new car, the experience was memorable. My salesman, Bernie Chesney worked his tail off to get me the car I really wanted. Even-though it is car that sells itself, he went over and above for me. His Manager, Sheik Nabijan is a gentleman and they will both be seeing me again when I replace my other car. I came to them right after I had a sub-par experience with a Mercedes Dealer in LIC. The quality operation in Manhattan quickly removed all the negativity I had with the LIC experience. If you are in the 5 Boros, Mercedes Manhattan is the way to go. It is conveniently located, and it is a 1st class operation. Chesney, Sheik and the rest of the staff there will make your car purchasing experience one to appreciate. More
New car He was amazing start to finish Great deal Great service Really personable We were not going to get a mercedes again and he sold us ! He was amazing start to finish Great deal Great service Really personable We were not going to get a mercedes again and he sold us ! More
Excellent service from start to finish Professional people, hassle-free service. This is my 3rd car from MB Manhattan. Will definitely refer friends and family. Joseph Yiddish made the tra Professional people, hassle-free service. This is my 3rd car from MB Manhattan. Will definitely refer friends and family. Joseph Yiddish made the transactions seamless. Andrey, you are the bomb! My favorite sales person! More
Angelo sanchez Angelo makes people feels like family. I saw him help a very upset gentleman who had a mad face and within 10mins if talking to Angelo he had a smile. Angelo makes people feels like family. I saw him help a very upset gentleman who had a mad face and within 10mins if talking to Angelo he had a smile. At that moment I knew he was my service rep. Nice job man. More
Top notch buying experience My wife and I had the pleasure of purchasing our new SUV from Mercedes Benz of Manhattan last week. John Hart, our salesperson, and Scott Malise the My wife and I had the pleasure of purchasing our new SUV from Mercedes Benz of Manhattan last week. John Hart, our salesperson, and Scott Malise the Sales Manager couldn't have been more professional and informative. I have purchased well over a dozen high end vehicles over the years, and while many of the experiences have been good, the bar has just been set significantly higher! As our vehicle was a new model, it was ordered a year in advance. John worked with us every step of the way starting with ensuring we secured our production slot; walking us through the order process as soon as the order banks opened; providing a private viewing of the pre-production vehicle at last year's auto show; providing regular updates on production schedule; notifying of production dates; and let us know when the vehicle left that factory and was boarded on a ship! Working with John, Scott and the rest of the team on the actual delivery was also top notch. They were extremely accommodating to my wife and I in scheduling and reviewing all the endless vehicle features. After introducing my wife to the staff in the parts boutique, she went to town. They were extremely helpful in finding us all the accessories we could ever desire. 1 More
Get Elaine if you want a fabulous deal! Allo, I went to visit Elaine today about a new SUV after a lengthy email session and she was nothing but stellar. She was not only insightful, Allo, I went to visit Elaine today about a new SUV after a lengthy email session and she was nothing but stellar. She was not only insightful, knowledgeable, and friendly, but also courteous and direct. All qualities which are admirable in a proper salesperson who doesn’t just see a customer as a walking wallet. Elaine also worked with the banks to obtain reasonable financing, and we were both happy with the outcome. Thanks to her, I now own a beautiful Selenite Gray Metallic AMG GLC 43 Coupe which I cannot wait to take delivery of. Well done Elaine and thank you for everything you did for me today! More
Mercedes-Benz Manhattan is absolutely the best dealership I’ve ever had the pleasure of doing business with in my 25 years of driving. Elaine took great care of me from is absolutely the best dealership I’ve ever had the pleasure of doing business with in my 25 years of driving. Elaine took great care of me from our initial meeting all the way through vehicle pick-up and I’m confident she will be there for me throughout my lease if any questions arise. Elaine and her colleagues are the gold standard for how to treat customers the right way and have now earned my future loyalty. More
Passionate, Professional and thorough Lou Shapiro was AMAZING! An absolute pro that treated me with dignity and respect. He was detailed, thorough, and attentive without being too “sales- Lou Shapiro was AMAZING! An absolute pro that treated me with dignity and respect. He was detailed, thorough, and attentive without being too “sales-y”. He understands the needs of a modern driver and distilled the comprehensive MB offerings into common language and practice. The entire experience was smooth and easy. Lou will have my business indefinitely and I'd recommend MB to any friend or family member. More
New car sale I am a first time visitor to the Mercedes Benz dealer. Once I walk in the door I was welcome. Then I was assigned a sales rep ( JAMALI HOWELL.). I am a first time visitor to the Mercedes Benz dealer. Once I walk in the door I was welcome. Then I was assigned a sales rep ( JAMALI HOWELL.). Jamali is a very well rounded and experience sales person who know the car inside out. . He show me the cars that I am interesting in. As we continue to work the best deal for me. I am happy to say my experience was a very good one. Jamali continue to be courteous and professional in this process. More