Mercedes-Benz Manhattan

Top notch buying experience My wife and I had the pleasure of purchasing our new SUV from Mercedes Benz of Manhattan last week. John Hart, our salesperson, and Scott Malise the My wife and I had the pleasure of purchasing our new SUV from Mercedes Benz of Manhattan last week. John Hart, our salesperson, and Scott Malise the Sales Manager couldn't have been more professional and informative. I have purchased well over a dozen high end vehicles over the years, and while many of the experiences have been good, the bar has just been set significantly higher! As our vehicle was a new model, it was ordered a year in advance. John worked with us every step of the way starting with ensuring we secured our production slot; walking us through the order process as soon as the order banks opened; providing a private viewing of the pre-production vehicle at last year's auto show; providing regular updates on production schedule; notifying of production dates; and let us know when the vehicle left that factory and was boarded on a ship! Working with John, Scott and the rest of the team on the actual delivery was also top notch. They were extremely accommodating to my wife and I in scheduling and reviewing all the endless vehicle features. After introducing my wife to the staff in the parts boutique, she went to town. They were extremely helpful in finding us all the accessories we could ever desire. 1 More

Get Elaine if you want a fabulous deal! Allo, I went to visit Elaine today about a new SUV after a lengthy email session and she was nothing but stellar. She was not only insightful, Allo, I went to visit Elaine today about a new SUV after a lengthy email session and she was nothing but stellar. She was not only insightful, knowledgeable, and friendly, but also courteous and direct. All qualities which are admirable in a proper salesperson who doesn’t just see a customer as a walking wallet. Elaine also worked with the banks to obtain reasonable financing, and we were both happy with the outcome. Thanks to her, I now own a beautiful Selenite Gray Metallic AMG GLC 43 Coupe which I cannot wait to take delivery of. Well done Elaine and thank you for everything you did for me today! More

Mercedes-Benz Manhattan is absolutely the best dealership I’ve ever had the pleasure of doing business with in my 25 years of driving. Elaine took great care of me from is absolutely the best dealership I’ve ever had the pleasure of doing business with in my 25 years of driving. Elaine took great care of me from our initial meeting all the way through vehicle pick-up and I’m confident she will be there for me throughout my lease if any questions arise. Elaine and her colleagues are the gold standard for how to treat customers the right way and have now earned my future loyalty. More

Passionate, Professional and thorough Lou Shapiro was AMAZING! An absolute pro that treated me with dignity and respect. He was detailed, thorough, and attentive without being too “sales- Lou Shapiro was AMAZING! An absolute pro that treated me with dignity and respect. He was detailed, thorough, and attentive without being too “sales-y”. He understands the needs of a modern driver and distilled the comprehensive MB offerings into common language and practice. The entire experience was smooth and easy. Lou will have my business indefinitely and I'd recommend MB to any friend or family member. More

The best experience! I had the BEST car dealership experience at Mercedes-Benz Manhattan. It was a pleasure working with Mr. Sheik Nabijian, Mr. Louis Shapiro, and Mr. Kar I had the BEST car dealership experience at Mercedes-Benz Manhattan. It was a pleasure working with Mr. Sheik Nabijian, Mr. Louis Shapiro, and Mr. Kareem Raposo. They were extremely helpful and answered all of the many questions that I had. I couldn’t be happier with how everything went. I recommend this dealership to everyone! I’m so happy to be apart of the Mercedes-Benz family. Thank you! More

New car sale I am a first time visitor to the Mercedes Benz dealer. Once I walk in the door I was welcome. Then I was assigned a sales rep ( JAMALI HOWELL.). I am a first time visitor to the Mercedes Benz dealer. Once I walk in the door I was welcome. Then I was assigned a sales rep ( JAMALI HOWELL.). Jamali is a very well rounded and experience sales person who know the car inside out. . He show me the cars that I am interesting in. As we continue to work the best deal for me. I am happy to say my experience was a very good one. Jamali continue to be courteous and professional in this process. More

Perfect Cherlyn and Patrick Hunter were wonderful! Thank you so much for your help in getting me into my brand new GLA! Kareem was also extremely professional Cherlyn and Patrick Hunter were wonderful! Thank you so much for your help in getting me into my brand new GLA! Kareem was also extremely professional. More

GLE350 Purchase As usual, impeccable service. We have been customers of the dealership since 1998 and once again they’ve gone above and beyond. This was our first exp As usual, impeccable service. We have been customers of the dealership since 1998 and once again they’ve gone above and beyond. This was our first experience with Mr. Malise and Mr. Adler directly as our sales consultant of 20 years, Mr. Roberts, is on medical leave. We were impressed as to how Mr. Adler and Mr. Maslise stepped in seamlessly and were so gracious. We walked into the dealership on Saturday, 3/23/19 minutes before the sales floor was closing and patiently they worked with us while we made a decision almost two hours later. Then delivery...due to work schedules, we couldn’t pick up until Friday, 3/29/19 at 6PM; once again we kept these men well beyond normal closing. There are many choices out there and though we’ve thought about other product brands, we always end up at MB Manhattan for one reason only....SERVICE....whether sales or maintenance....they always get it right! We would be remiss if we didn’t mention Tata Umana who we always enjoy catching up with and spoiled us with refreshments so we could relax. More

My experience at this dealership was very pleasant, Sales person was very helpful, he answered all my questions and we close the deal in a very short time and he was very knowledgeable. Sales person was very helpful, he answered all my questions and we close the deal in a very short time and he was very knowledgeable. More

Great dealership; excellent sales associate Great dealership with a great number of vehicle options and amazing and friendly sales associates. They’re great and will work with you to get what yo Great dealership with a great number of vehicle options and amazing and friendly sales associates. They’re great and will work with you to get what you need. It’s easier if you come in knowing what you want, but if not, they’re there to help. I’ve worked with many sales associates before and I can say I thoroughly enjoyed working with Greg and would definitely recommend others to work with him. More