Mercedes-Benz Manhattan

Loving Our New GLE Recently, my wife and I decided it was time to upgrade our family vehicle as our kids were getting a little older and we needed a bit more space to tr Recently, my wife and I decided it was time to upgrade our family vehicle as our kids were getting a little older and we needed a bit more space to transport all their sports equipment to all there extracurricular activities. We knew we wanted an SUV but we just were unsure which vehicle would best meet our needs. We never owned a Mercedes before but our friends highly recommended them as a world class automobile by world class company. So on whim my wife and I decided to visit Mercedes-Benz of Manhattan and thus our search was over.. Our experience at MBM was nothing short of amazing. Right away, we were treated like VIP customers. After checking in with the reception, we were almost immediately greeted by our Sales Consultant Ms. Anastasia Zbarskaya. She was gregarious, insightful, and attentive to all our needs. Based on Ms. Zbarskaya's recommendation we decided on the GLE model and we couldn't be happier! The GLE has numerous high tech and safety features which we made us feel at ease while driving and enhancing our overall driving experience like never before! This is our first Mercedes-Benz of what I anticipate will be many others in the future. We look forward to working with Ms. Zbarskaya and the friendly and courteous staff of Mercedes-Benz of Manhattan for our next new vehicle. More

New Vehicle Lease We are Franco Quartuccio customer for a at least 10 years. When we went to look at new vehicle lease to replace our current lease MB vehicle Franco wa We are Franco Quartuccio customer for a at least 10 years. When we went to look at new vehicle lease to replace our current lease MB vehicle Franco was not available he recommended Gregory Gazzola. This is our first time meeting Greg and he did a great job getting us this new vehicle and helping us thru the process while we wait for our new car to arrive. He also keep in touch to see how our vehicle is doing after we pickup the vehicle this weekend. Overall Greg’s service is outstanding. More

Wonderful Car Buying Experience I just wanted to express my gratitude for the Mercedes Benz of Manhattan team by sharing the wonderful experience I recently had while buying my new c I just wanted to express my gratitude for the Mercedes Benz of Manhattan team by sharing the wonderful experience I recently had while buying my new car. I had the great luck and pleasure to work a true sales professional, Anastasia Zbarskaya. She was extremely customer focused and made me feel extremely comfortable throughout the whole car buying process. She made all the difference and greatly influenced my decision without pressuring me to make a quick decision. She even called me several weeks after I purchased my car to check in to see how I was enjoying my new car! Thank You, Anastasia for truly making this a wonderful Car Buying Experience! More

A Great Sales Consultant truly makes all the difference! I had the recent pleasure of working with Anastasia from Mercedes-Benz Manhattan. She made all the difference in my car shopping experience. She was k I had the recent pleasure of working with Anastasia from Mercedes-Benz Manhattan. She made all the difference in my car shopping experience. She was knowledgeable the product and very personable. She spent a lot of time explaining the features of the different models and provided me with all possible options. Best of all she didn't pressure me to make an immediate decision. She offered a great price that I was unable to find lower at other dealerships. Anastasia and the Mercedes-Benz Manhattan team is truly lives by "The Best Or Nothing"! More

A True professional and a great car buying experience My wife and I had an great experience at MB of Manhattan! Our Sales Consultant Anastasia came up to us while we were looking around and asked us if we My wife and I had an great experience at MB of Manhattan! Our Sales Consultant Anastasia came up to us while we were looking around and asked us if we needed any help. She provided answers to all our questions was very quick and professional. This was our first time joining the MB family and we couldn't be happier! More

Took the pain out of buying a car I had not purchased a new car in a number of years. One of the reasons was the experience always left me feeling used. This time around was differen I had not purchased a new car in a number of years. One of the reasons was the experience always left me feeling used. This time around was different. Anastasia was the reason for that. She was knowledgeable, attentive and allowed me the time I needed to make the final decision. She went above and beyond to ensure I got what I wanted at the best possible price. I love the car and I'm appreciative that Anastasia made the experience so pleasurable. More

Love my Car. Thank you! Thank you Anastasia! I love my new car. It was a pleasure working with you. You were well informed of everything and even my son loved talking to you Thank you Anastasia! I love my new car. It was a pleasure working with you. You were well informed of everything and even my son loved talking to you about F1. You really helped us choose the right car and we are very happy. More

A wonderful experience I rarely enjoy shopping for a new car but Anastasia made the experience comfortable and pleasant. She was well informed about the technology and very I rarely enjoy shopping for a new car but Anastasia made the experience comfortable and pleasant. She was well informed about the technology and very helpful without being pushy. More

Amazing Customer Experience! In the past, I had dreaded when my lease was up and it was time again to shop for new car. However, this time my car buying experience was nothing sho In the past, I had dreaded when my lease was up and it was time again to shop for new car. However, this time my car buying experience was nothing short of amazing! I visited several other Mercedes dealerships in the Tri-state area and none had so many great cars to choose from as MB-Manhattan. Anastasia who was my sales representative made me feel very comfortable and helped ease any anxieties that I might had in the past during my previous car shopping experiences She was very attentive and listened to all my wants and needs. She clarified all my options and she didn't pressure me or rush me through the decision making process. She also kept me updated frequently on the progress of my car. More

Excellent in every aspect (see below to Dr Exler) [email of May 2, 2019] Dear Dr Exler, I write as a follow up to my below emails of February 7, 2019 to Dr Zetsche and you. I wish now to expres [email of May 2, 2019] Dear Dr Exler, I write as a follow up to my below emails of February 7, 2019 to Dr Zetsche and you. I wish now to express my thanks and my renewed confidence in your premier brand of cars, which my family have driven since 1956. Of my seven months ownership, my now replaced car was off the road for seven weeks. We have been through frustration, despair and ultimately fear: for a continuously malfunctioning trunk that would not stay closed, the dangerous broken back door lock and ultimately the power steering failure with my wife driving by herself in isolated country. However, that is behind us. The “substitution" of my old car for the new identical vehicle could not have gone more smoothly. Your MBM team members, well led by Tom Shanley, all showed the most genuine concern and attention to every detail and showed such high touch skills for you to be very proud. I had Patrick Hunter explaining to me the procedure contemplated, with nothing being too difficult, and Nesto Sibilla leading the logistics. Nesto anticipated my every request and executed perfectly and so efficiently without reminder or explanation from me. This was service as good as it gets, but more so - even compared to being in a 5 star hotel, riding on Concorde or dining in the finest restaurants. As always, Adam Havriliak was the stalwart of the service department and Edwin Yanes helped me understand the complexities of the many sophisticated systems in the car! I am very grateful to your team at MBM and I hope you will give each of your fine people due recognition. So thank you for making a bad situation good, I believe in the most honorable and appropriate manner. More