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Mercedes-Benz Manhattan

New York, NY

4.5
619 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center. Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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770 11th Avenue

New York, NY

10019

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Showing 619 reviews

October 07, 2019

Wonderful experience. Have been driving Mercedes for 40 years, and never experienced such a considerate salesperson : not at Mercedes nor any other make. Thank you for the great experience More

by Me
Recommend Dealer
Yes
Employees Worked With
Anastasia Zbarskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2019

Satisfied I was very satisfied with my sales person’s knowledge, personality & how he helped me choose the best car that I love. Thank you so much More

by Mfulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamali Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Above and beyond Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality s More

by Williamwkoeppel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Rudovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Shanley
September 07, 2019

Perfect dealer I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well wh More

by Tolga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Pinkhasov
September 07, 2019

Angelo Sanchez was great The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.deal More

by rocket22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Sanchez
September 07, 2019

Angelo Sanchez AMAZING SERVICE! I will always come back!!!! Angelo provides the most incredible service I have ever experienced and I want to recommend him with the highest confidence for any customer service o More

by Sam Sabbagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
September 07, 2019

Fabulous customer service I was greeted immediately, and my service manager Octavio was friendly, courteous and helpful. They were honest about pricing and time that the servi More

by LS MB Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio
September 07, 2019

Excellent Manhanttan MB always come with the best solutions at any of service I needed. My service agent Angelo is very professional, polite and always makes su More

by Bamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Patrick Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ademaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo sanchez, Anthony La Spada
September 06, 2019

Excellent customer service Any issues I have had with my vehicle Angelo Sanchez has always helpful and understanding and went above and beyond to.ensure that I was satisfied More

by Porter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angelo Sanchez
August 13, 2019

A comprehensive nightmare tale I am an Operating Engineer by trade and a lifelong car enthusiast. As such, I highly recommend NOT purchasing a Mercedes. I have owned my AMG Mercedes More

by factoryfast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J. Patrick Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Mercedes-Benz Manhattan responded

Hello Mr. McMahon. We regret to hear of the difficulties you experienced with your Mercedes-Benz. In review of our records, your vehicle has not been to our Service Department in over 2 years. We trust you can understand it is difficult for us to offer an opinion at this distance, or without having seen the vehicle. Please feel free to contact our Service Department if you'd like to discuss your concerns over the phone. We can be reached at 212-629-1600.

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