Mercedes-Benz Manhattan

Where 'The Best or Nothing' is Not Just a Slogan I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to live up to this motto but they are living it every day at this dealership. Their outstanding service speaks on how much this team values customers. The employees at the MB of Manhattan makes every effort to assist the client in the best possible way. Nonetheless, my MB experience would have not been the same, had I not met Gregory Gazzola, Master Certified Sales Consultant. Gregory supported me from my very first step in the dealership to the service appointments and the untimely digital communication. Through his first-class knowledge, excellent emotional intelligence, and service commitment, Gregory excels like a real pro. He turned business encounters (see the end of the lease) into a smooth, easy-going moment. Gregory defies the proverbial 'trust - car dealer' oxymoron. His work ethic places the duty for the job and customers above personal matters. I highly recommend Gregory Gazzola and the MB of Manhattan for your authentic 'the Best or Nothing' car experience. More

Excellent service Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make i Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make it work. Scott was also a great help on the financing side. No upsells and only wanted to make my payments lower. Within a week everything was ready and picking up the car was extremely quick and simple. I'd highly recommend Nesto for sales and Scott on the financing team. More

Wonderful experience. Have been driving Mercedes for 40 years, and never experienced such a considerate salesperson : not at Mercedes nor any other make. Thank you for the great experience years, and never experienced such a considerate salesperson : not at Mercedes nor any other make. Thank you for the great experience More

Satisfied I was very satisfied with my sales person’s knowledge, personality & how he helped me choose the best car that I love. Thank you so much I was very satisfied with my sales person’s knowledge, personality & how he helped me choose the best car that I love. Thank you so much More

Above and beyond Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality s Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality service experience. More

Excellent Manhanttan MB always come with the best solutions at any of service I needed. My service agent Angelo is very professional, polite and always makes su Manhanttan MB always come with the best solutions at any of service I needed. My service agent Angelo is very professional, polite and always makes sure that he delivered the best service to me and family More

Perfect dealer I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well wh I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well what they do More

Angelo Sanchez was great The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.deal The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.dealership. More

Angelo Sanchez AMAZING SERVICE! I will always come back!!!! Angelo provides the most incredible service I have ever experienced and I want to recommend him with the highest confidence for any customer service o Angelo provides the most incredible service I have ever experienced and I want to recommend him with the highest confidence for any customer service or management role. What was so differentiating about him is how he put himself in my shoes and was able to tend to my needs quickly and efficiently while maintaining the best interests of Mercedes and me. I was in sales early in my career and it’s rare to come across a gentlemen like Angelo. I just told him that if I owned a corporation, I would want HIM to run for me. Congrats on such s great hire!!! More

Fabulous customer service I was greeted immediately, and my service manager Octavio was friendly, courteous and helpful. They were honest about pricing and time that the servi I was greeted immediately, and my service manager Octavio was friendly, courteous and helpful. They were honest about pricing and time that the service would take. Being able to make payment online and have contact by text is a plus. I highly recommend! More