Mercedes-Benz Manhattan

An extremely positive and wonderful experience!! The entire experience was excellent! We were greeted by Franco Savo that works in the service department. He was friendly, kind, and cordial. Franc The entire experience was excellent! We were greeted by Franco Savo that works in the service department. He was friendly, kind, and cordial. Franco led us to Theresa Ingannamorte. She was extremely professional and offered her expertise to guide us throughout the purchase. Theresa led us to Gregory Gazzola. He was knowledgeable of each car that we looked at and extremely patient with us. He truly went out of his way to make sure that we were comfortable and happy with our purchase. A gentleman named Rick guided us through the paperwork making sure that we understood whatever we were signing. Finally, another gentleman named Richie explained the options in the car and answered any questions that we had. We left the dealership a happy customer!!! More

Picture says it all. Amazing professional seamless Life is too complicated give yourself a stress free moment Mercedes its support services Gregory gazzola Is all you need Can’t thank him and a s Life is too complicated give yourself a stress free moment Mercedes its support services Gregory gazzola Is all you need Can’t thank him and a shout out to the finance people Scott malaise Best Steven lamm mc Clinical professor of medicine New York university More

great service James is one of the best salesman I have ever dealt with very professional and straight forward guy.and knows his product knowledge very well. James is one of the best salesman I have ever dealt with very professional and straight forward guy.and knows his product knowledge very well. More

Excellent and creating team The team of Franco Quartuccio and Greg Gazzola are simply awesome. We will continue to own Mercedes products because of them! Our latest acquisiti The team of Franco Quartuccio and Greg Gazzola are simply awesome. We will continue to own Mercedes products because of them! Our latest acquisition is a 2019 SLC AMG 43. Service team and finance teams are awesome. More

No other experience like it This is my 2nd Mercedes Vehicle... however, it was my first experience with Gregory Gazzola and Scott Malise... I could not have worked with a better This is my 2nd Mercedes Vehicle... however, it was my first experience with Gregory Gazzola and Scott Malise... I could not have worked with a better Team. I connected with Gregory earlier this year and he walked me through several processes until we reached the finish-line! It’s a connection that will continue to live on because Mercedes-Benz Manhattan isn’t just a Dealership, they are now my extended family. More

Absolutely beyond my expectations Greg Gonzolla and Patrick Hunter were just a pleasure to work with. They helped me find the best option for myself and gave me an incredible deal on i Greg Gonzolla and Patrick Hunter were just a pleasure to work with. They helped me find the best option for myself and gave me an incredible deal on it. Do not use any other car company. Go right to the MVP's. !!! I accidentally left some other keys on the keychain and they already overnighted them back to me. You don't know service until you deal with them and Manhattan Mercedes More

Superb!!! Happily Kevin Fox was our sales associate for the past 12+ years. Therefore we were reluctant moving forward without him. We reached out to Matt Ges Happily Kevin Fox was our sales associate for the past 12+ years. Therefore we were reluctant moving forward without him. We reached out to Matt Gesek who we have worked with in service since our early days at Mercedes. We trust Matt completely and respect his judgement fully. Thank you Matt for all you do. He recommended we proceed with Gregory Gazzola on securing our next car. The process was a great experience. Greg was a delight and aimed to accommodate us fully with ease and professionalism. He had Kevin’s big shoes to fill and he did so. He brought Patrick Hunter and Scott Malise into the picture to join our team and we moved forward with confidence and excitement. We felt more like family than a sale. We continue after all these years to be Happy Mercedes clients! Thank you everyone and Bravo More

Professionalism at Every Turn I shopped for my first Mercedes-Benz at dealerships in the New York metropolitan area, but Mercedes-Benz Manhattan is uniquely positioned to provide a I shopped for my first Mercedes-Benz at dealerships in the New York metropolitan area, but Mercedes-Benz Manhattan is uniquely positioned to provide all a customer needs to select, lease, purchase, finance, and eventually service their new cars. It is the only Mercedes dealership in the country that is factory-owned by Mercedes-Benz U.S.A. The sales team is among the most technically adept and professional I’ve encountered. Standing out is John Hart. John is a seasoned pro who looks to the long game to create a durable, professional relationship that will result in his clients' repeated business over years to come. He’s honest, helpful, he returns your calls and answers all your questions. He makes sure you have everything necessary to be comfortable and confident with your acquisition and that your overall experience meets your best expectations right out of the gate. This will be my first Mercedes, but I’ll definitely look to John when I buy my next one. More

Where 'The Best or Nothing' is Not Just a Slogan I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to live up to this motto but they are living it every day at this dealership. Their outstanding service speaks on how much this team values customers. The employees at the MB of Manhattan makes every effort to assist the client in the best possible way. Nonetheless, my MB experience would have not been the same, had I not met Gregory Gazzola, Master Certified Sales Consultant. Gregory supported me from my very first step in the dealership to the service appointments and the untimely digital communication. Through his first-class knowledge, excellent emotional intelligence, and service commitment, Gregory excels like a real pro. He turned business encounters (see the end of the lease) into a smooth, easy-going moment. Gregory defies the proverbial 'trust - car dealer' oxymoron. His work ethic places the duty for the job and customers above personal matters. I highly recommend Gregory Gazzola and the MB of Manhattan for your authentic 'the Best or Nothing' car experience. More

Excellent service Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make i Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make it work. Scott was also a great help on the financing side. No upsells and only wanted to make my payments lower. Within a week everything was ready and picking up the car was extremely quick and simple. I'd highly recommend Nesto for sales and Scott on the financing team. More