Mercedes-Benz Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 594 reviews
Absolutely beyond my expectations Greg Gonzolla and Patrick Hunter were just a pleasure to work with. They helped me find the best option for myself and gave me an incredible deal on i Greg Gonzolla and Patrick Hunter were just a pleasure to work with. They helped me find the best option for myself and gave me an incredible deal on it. Do not use any other car company. Go right to the MVP's. !!! I accidentally left some other keys on the keychain and they already overnighted them back to me. You don't know service until you deal with them and Manhattan Mercedes More
Superb!!! Happily Kevin Fox was our sales associate for the past 12+ years. Therefore we were reluctant moving forward without him. We reached out to Matt Ges Happily Kevin Fox was our sales associate for the past 12+ years. Therefore we were reluctant moving forward without him. We reached out to Matt Gesek who we have worked with in service since our early days at Mercedes. We trust Matt completely and respect his judgement fully. Thank you Matt for all you do. He recommended we proceed with Gregory Gazzola on securing our next car. The process was a great experience. Greg was a delight and aimed to accommodate us fully with ease and professionalism. He had Kevin’s big shoes to fill and he did so. He brought Patrick Hunter and Scott Malise into the picture to join our team and we moved forward with confidence and excitement. We felt more like family than a sale. We continue after all these years to be Happy Mercedes clients! Thank you everyone and Bravo More
Professionalism at Every Turn I shopped for my first Mercedes-Benz at dealerships in the New York metropolitan area, but Mercedes-Benz Manhattan is uniquely positioned to provide a I shopped for my first Mercedes-Benz at dealerships in the New York metropolitan area, but Mercedes-Benz Manhattan is uniquely positioned to provide all a customer needs to select, lease, purchase, finance, and eventually service their new cars. It is the only Mercedes dealership in the country that is factory-owned by Mercedes-Benz U.S.A. The sales team is among the most technically adept and professional I’ve encountered. Standing out is John Hart. John is a seasoned pro who looks to the long game to create a durable, professional relationship that will result in his clients' repeated business over years to come. He’s honest, helpful, he returns your calls and answers all your questions. He makes sure you have everything necessary to be comfortable and confident with your acquisition and that your overall experience meets your best expectations right out of the gate. This will be my first Mercedes, but I’ll definitely look to John when I buy my next one. More
Where 'The Best or Nothing' is Not Just a Slogan I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to I have been extremely fortunate to get to work with the MB of Manhattan team over the past 3 years. It became clear that not only are they striving to live up to this motto but they are living it every day at this dealership. Their outstanding service speaks on how much this team values customers. The employees at the MB of Manhattan makes every effort to assist the client in the best possible way. Nonetheless, my MB experience would have not been the same, had I not met Gregory Gazzola, Master Certified Sales Consultant. Gregory supported me from my very first step in the dealership to the service appointments and the untimely digital communication. Through his first-class knowledge, excellent emotional intelligence, and service commitment, Gregory excels like a real pro. He turned business encounters (see the end of the lease) into a smooth, easy-going moment. Gregory defies the proverbial 'trust - car dealer' oxymoron. His work ethic places the duty for the job and customers above personal matters. I highly recommend Gregory Gazzola and the MB of Manhattan for your authentic 'the Best or Nothing' car experience. More
Excellent service Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make i Nesto helped me lease my first car this week. I came in knowing exactly what I wanted and how much I wanted to pay. He went above and beyond to make it work. Scott was also a great help on the financing side. No upsells and only wanted to make my payments lower. Within a week everything was ready and picking up the car was extremely quick and simple. I'd highly recommend Nesto for sales and Scott on the financing team. More
Wonderful experience. Have been driving Mercedes for 40 years, and never experienced such a considerate salesperson : not at Mercedes nor any other make. Thank you for the great experience years, and never experienced such a considerate salesperson : not at Mercedes nor any other make. Thank you for the great experience More
Satisfied I was very satisfied with my sales person’s knowledge, personality & how he helped me choose the best car that I love. Thank you so much I was very satisfied with my sales person’s knowledge, personality & how he helped me choose the best car that I love. Thank you so much More
Above and beyond Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality s Lou de Marco went above and beyond to make think work smoothly. When issues come up Lou is pro active in resolving them. Lou delivers a high quality service experience. More
Perfect dealer I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well wh I was very satisfied, very professional friendly hospitality was perfect fast respond they fixed my issue very fast clean place they know very well what they do More
Angelo Sanchez was great The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.deal The service experience was very smooth and everything was completed to my satisfaction. I will continue to service my mb at Mercedes of Manhattan.dealership. More