Mercedes-Benz Manhattan

Very good team Worked with Greg to quickly get the vehicle I needed in short order. He was very responsive and courteous, but most importantly, he go the job done. Worked with Greg to quickly get the vehicle I needed in short order. He was very responsive and courteous, but most importantly, he go the job done. Nick in finance was made things move very seamlessly for a quick retrieval of the vehicle. More

I recently leased a 2020 GLE 350. I have experienced eleven different Mercedes-Benz sales and service departments in Florida, New Jersey and New York. None came close to the experience I had last month eleven different Mercedes-Benz sales and service departments in Florida, New Jersey and New York. None came close to the experience I had last month at Mercedes-Benz Manhattan. More

Anastasia and Georgi were outstanding and exceptional MB representatives! They were attentive and compassionate to my needs to find a car that was right fit for me. Highly recommended! representatives! They were attentive and compassionate to my needs to find a car that was right fit for me. Highly recommended! More

Amazing Place , great people. I leased lots of cars before, but never had such a enjoyable and effortless experience. Would like to mention and genuinely thank my sales person Anastasia. She is a tru before, but never had such a enjoyable and effortless experience. Would like to mention and genuinely thank my sales person Anastasia. She is a true professional . Highly recommend More

Words cannot express the customer service at Mercedes Manhattan. From their cars to their staff - top of the line. Top rated in sales and service, my expectations were high. However, Kim Christensen & Ni Manhattan. From their cars to their staff - top of the line. Top rated in sales and service, my expectations were high. However, Kim Christensen & Nicholas Traina blew my expectations out of the water - 10/10! My husband and I felt welcome from the start. We were not met with a “salesman,” but someone who was genuinely dedicated to help us get what we want - hassle free. We were guided to view their extensive inventory, luxurious customer lounge, virtual reality section, and even their accessories boutique. And when it came time to pick out our car, we were never rushed, and treated like VIPs. From their products and location, to their staff, nothing but class. The staff, specifically Kim and Nicholas, went above and beyond to transition my husband and I into the A220 (including AMG). When there was a hiccup in the process (on us, not them), they took care of it for us and made the process seamless. To say they went above and beyond is an understatement. They clearly care more about Mercedes loyalty, than a one-and-done deal. As first-time Mercedes-Benz owners, we will never shop anywhere else again. Thank you Kim & Nicholas! More

Anastasia was an absolute pro! This is my 4th lease with Mbusa Manhattan and my 1st lease with her. She took the time to understand my needs and concerns and addressed them at every stage of the process. Mbusa Manhattan and my 1st lease with her. She took the time to understand my needs and concerns and addressed them at every stage of the process. I thoroughly enjoyed working with her and will recommend all of my family and friends to her. More

Anastasia was attentive from the second I walked in through the doors. She was so knowledgeable and knew the answers to every question I had before I ever knew I needed to ask them!! She reviewed every through the doors. She was so knowledgeable and knew the answers to every question I had before I ever knew I needed to ask them!! She reviewed everything with me from start to finish; she followed up with me the next day as promised and when we concluded our deal she threw in free car mats for me!!! Now that’s what I call service! Manager was incredible as well; I believe his name was Giorgi. In any case; this was the dream team and they made my experience as positive as it gets. This is why I stay with Mercedes; ten stars. More

Excellent Customer Experience This was my second time purchasing a car with John and the experience has been extremely positive. John is very helpful, he answers emails / texts qui This was my second time purchasing a car with John and the experience has been extremely positive. John is very helpful, he answers emails / texts quickly, has the information you need to make an informed decision and doesn’t try to push or up sell you. You can thrust him with all your car buying needs. More

New Lease as Easy as 1, 2, 3 My dear friend and colleague, who never steers me wrong, recommended I give MB Manhattan a try. since he's leased several cars from them. I work in th My dear friend and colleague, who never steers me wrong, recommended I give MB Manhattan a try. since he's leased several cars from them. I work in the City, so I figured, why not. As reported below, I am now a convert and will return! My lease was coming due. I cold-called the dealer and was put in touch with Anastasia Zbarskaya who immediately gave me a price far below what I was getting elsewhere. Everywhere else also gave me quite a run-around.... "let me get back to you.." "let me check with my manager...." "when can you come in.." I'm busy with work and family. I don't need to waste my time haggling with some dealership. This deal was smooth and was struck in minutes after she located a car. The day the car was ready, I went to MB Manhattan to drop off my old lease. (They took me out of the old lease early -- as is de rigeur with MB these days.) The new MB facility in NYC was spotless and futuristic, Staff was helpful and I will continue to sing the praises of Anastasia and MB Manhattan to anyone who will listen. She made sure that everything on the sticker was actually delivered with the car going so far as to get me all new weather mats out of the parts department! Good follow up the next day as well, to inquire about my adapting to the new electronics. A bit daunting, but I'm getting the hang of it. Just fantastic. Thanks Anastasia and MB Manhattan More

Thank you for making sale easy, fast and friendly and seamless. Special thanks to Anastasia and Andrey and all other MB employees !!! Happy New Year!!! seamless. Special thanks to Anastasia and Andrey and all other MB employees !!! Happy New Year!!! More