Mercedes-Benz Manhattan
New York, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Greg was very responsive and helpful throughout the entire process. Once it was time to pick up our car, our trip to the dealership was well organized, efficient, and felt very safe during these cha entire process. Once it was time to pick up our car, our trip to the dealership was well organized, efficient, and felt very safe during these challenging times. We had an A+ experience all around and would highly recommend to anyone. Thank you! More
Greg was an excellent salesperson. He was super helpful during the entire process. It was great that he personally drove the car to get it delivered amidst this crisis. It made me feel very comfortable a during the entire process. It was great that he personally drove the car to get it delivered amidst this crisis. It made me feel very comfortable and reassured. More
She was very professional and followed through during the whole process to completion. She was absolutely amazing and I will be happy to recommend her. whole process to completion. She was absolutely amazing and I will be happy to recommend her. More
Anastasia was helpful from the beginning to the end of the deal. I appreciate the Attention in details that she gave me breaking every step by step. This is my fourth car and it would not be my last one the deal. I appreciate the Attention in details that she gave me breaking every step by step. This is my fourth car and it would not be my last one because of the Attention everyone gave me at the dealership even in the circumstances we are in please everybody stay safe thank you and I appreciate it very much I am totally happy with the vehicle More
Amazing Experience with First Mercedes Purchase Anastasia helped me navigate my first Mercedes car purchase which was a big jump from any car I've owned in the past. I live right next to a Mercedes Anastasia helped me navigate my first Mercedes car purchase which was a big jump from any car I've owned in the past. I live right next to a Mercedes dealership but the sales people I met basically brushed me off. Anastasia was responsive and attentive the entire time. Not to mention all negotiations were done via telephone and email due to covid-19. Things have changed drastically due to the epidemic and Anastasia made me feel confident with my purchase and safe and secure during pick up. I already told her that I plan to recommend friends and family who are looking to buy a Mercedes to her in the future! More
2020 C 300sedan I would like to extend a special THANK YOU to Elaine. From the beginning of my car buying experience Elaine was professional and transparent with me. I would like to extend a special THANK YOU to Elaine. From the beginning of my car buying experience Elaine was professional and transparent with me. Whenever I had a question through e-mail or a phone call I would get a prompt response. At the end of the day as a consumer I want to save as much money as possible and the dealership has to make the most money possible. With that being said we agreed on a happy medium and I came out of this experience with a smile. I understand the car buying experience will vary depending on the individual but after 7 different Mercedes between my wife and I this one by far was the less stressful. I felt at ease from the beginning until the end when I sat down and did all the paper work. I 110% recommend Elaine to help you get into the next dream car of yours! Best Regards, Michael More
Responsive, professional Although we are in the middle of COVID, the dealership, in general, and Gregory Gazzola were both very responsive and professional. Any concern we had Although we are in the middle of COVID, the dealership, in general, and Gregory Gazzola were both very responsive and professional. Any concern we had about not being able to see the car in person as we were considering options or deal with Gregory face to face were mitigated by his very high level of professionalism. More
Gregory has been wonderful during my car buying process! He was supportive and answered all of my questions promptly and in a super friendly manner while being honest with me about what packages made the m He was supportive and answered all of my questions promptly and in a super friendly manner while being honest with me about what packages made the most sense based on my lifestyle. I’m a luxury lover that very much appreciates exceptional customer service and Gregory definitely delivered that and in doing that convinced me that a Mercedes Benz was the right vehicle choice for me and getting it at Mercedes Benz of Manhattan was the right choice. More
I saw sales rep John Ademaj, he showed me the car I was interested in and told me the car-fax history, got me a GREAT Deal, promised to so a thorough inspection of the car so I wouldnt have any future issu interested in and told me the car-fax history, got me a GREAT Deal, promised to so a thorough inspection of the car so I wouldnt have any future issues and made the process of picking it up SO Easy, I buy a lot of cars, but never had a sales rep that was actually interested in how happt I was rather than just making a sale...Will be buying again!!! More
Anastasia is exceptional-simply the best!although we initially didn’t intend to buy we have a new GLS now.REALLY cares about her customers! initially didn’t intend to buy we have a new GLS now.REALLY cares about her customers! More