Mercedes-Benz Manhattan

Gregory has been wonderful during my car buying process! He was supportive and answered all of my questions promptly and in a super friendly manner while being honest with me about what packages made the m He was supportive and answered all of my questions promptly and in a super friendly manner while being honest with me about what packages made the most sense based on my lifestyle. I’m a luxury lover that very much appreciates exceptional customer service and Gregory definitely delivered that and in doing that convinced me that a Mercedes Benz was the right vehicle choice for me and getting it at Mercedes Benz of Manhattan was the right choice. More

I saw sales rep John Ademaj, he showed me the car I was interested in and told me the car-fax history, got me a GREAT Deal, promised to so a thorough inspection of the car so I wouldnt have any future issu interested in and told me the car-fax history, got me a GREAT Deal, promised to so a thorough inspection of the car so I wouldnt have any future issues and made the process of picking it up SO Easy, I buy a lot of cars, but never had a sales rep that was actually interested in how happt I was rather than just making a sale...Will be buying again!!! More

Anastasia is exceptional-simply the best!although we initially didn’t intend to buy we have a new GLS now.REALLY cares about her customers! initially didn’t intend to buy we have a new GLS now.REALLY cares about her customers! More

Very good team Worked with Greg to quickly get the vehicle I needed in short order. He was very responsive and courteous, but most importantly, he go the job done. Worked with Greg to quickly get the vehicle I needed in short order. He was very responsive and courteous, but most importantly, he go the job done. Nick in finance was made things move very seamlessly for a quick retrieval of the vehicle. More

I recently leased a 2020 GLE 350. I have experienced eleven different Mercedes-Benz sales and service departments in Florida, New Jersey and New York. None came close to the experience I had last month eleven different Mercedes-Benz sales and service departments in Florida, New Jersey and New York. None came close to the experience I had last month at Mercedes-Benz Manhattan. More

Anastasia and Georgi were outstanding and exceptional MB representatives! They were attentive and compassionate to my needs to find a car that was right fit for me. Highly recommended! representatives! They were attentive and compassionate to my needs to find a car that was right fit for me. Highly recommended! More

Amazing Place , great people. I leased lots of cars before, but never had such a enjoyable and effortless experience. Would like to mention and genuinely thank my sales person Anastasia. She is a tru before, but never had such a enjoyable and effortless experience. Would like to mention and genuinely thank my sales person Anastasia. She is a true professional . Highly recommend More

Words cannot express the customer service at Mercedes Manhattan. From their cars to their staff - top of the line. Top rated in sales and service, my expectations were high. However, Kim Christensen & Ni Manhattan. From their cars to their staff - top of the line. Top rated in sales and service, my expectations were high. However, Kim Christensen & Nicholas Traina blew my expectations out of the water - 10/10! My husband and I felt welcome from the start. We were not met with a “salesman,” but someone who was genuinely dedicated to help us get what we want - hassle free. We were guided to view their extensive inventory, luxurious customer lounge, virtual reality section, and even their accessories boutique. And when it came time to pick out our car, we were never rushed, and treated like VIPs. From their products and location, to their staff, nothing but class. The staff, specifically Kim and Nicholas, went above and beyond to transition my husband and I into the A220 (including AMG). When there was a hiccup in the process (on us, not them), they took care of it for us and made the process seamless. To say they went above and beyond is an understatement. They clearly care more about Mercedes loyalty, than a one-and-done deal. As first-time Mercedes-Benz owners, we will never shop anywhere else again. Thank you Kim & Nicholas! More

Anastasia was an absolute pro! This is my 4th lease with Mbusa Manhattan and my 1st lease with her. She took the time to understand my needs and concerns and addressed them at every stage of the process. Mbusa Manhattan and my 1st lease with her. She took the time to understand my needs and concerns and addressed them at every stage of the process. I thoroughly enjoyed working with her and will recommend all of my family and friends to her. More

Anastasia was attentive from the second I walked in through the doors. She was so knowledgeable and knew the answers to every question I had before I ever knew I needed to ask them!! She reviewed every through the doors. She was so knowledgeable and knew the answers to every question I had before I ever knew I needed to ask them!! She reviewed everything with me from start to finish; she followed up with me the next day as promised and when we concluded our deal she threw in free car mats for me!!! Now that’s what I call service! Manager was incredible as well; I believe his name was Giorgi. In any case; this was the dream team and they made my experience as positive as it gets. This is why I stay with Mercedes; ten stars. More