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Mercedes-Benz Manhattan
New York, NY
594 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 594 reviews
June 25, 2020
Anastasia’s professional handling and knowledge made our buying of the GLB 250 a most rewarding experience. We recommend her highly to friends and family. buying of the GLB 250 a most rewarding experience. We recommend her highly to friends and family. More
by Flanagan M/R
Employees Worked With
June 23, 2020
We are very very happy with our new car, and. the service is outstanding!!! Thanks Gregory for everything. Hope to be back soon for an upgrade and second car... Very polite customer service. is outstanding!!! Thanks Gregory for everything. Hope to be back soon for an upgrade and second car... Very polite customer service. More
by rbgoncalves
June 16, 2020
I had the pleasure of doing business with John Hart for my new car purchase. John is a very professional knowledgeable person of the Mercedes Benz brand. I have owned many high end cars and have never ha my new car purchase. John is a very professional knowledgeable person of the Mercedes Benz brand. I have owned many high end cars and have never had such a seemless sales and delivery experience. More
by adliptak
Employees Worked With
June 15, 2020
Exceptional service Anastasia helped me in every step of the way to get my new car. It has been a great pleasure to work with such a kind and helpful person and a profess Anastasia helped me in every step of the way to get my new car. It has been a great pleasure to work with such a kind and helpful person and a professional like her. More
by Aldajb
Employees Worked With
June 13, 2020
Marcus was very well versed for a beginner in an established factory house. It was a pleasure to be able to deal with a professional personality as his. Although it has been several years since my established factory house. It was a pleasure to be able to deal with a professional personality as his. Although it has been several years since my purchase I am back to see him once again due to efforts afforded to me before. Class A employee! Well beyond that he found it necessary to make me feel comfortable after my trip from Saratoga to pick up my certified SUV. It was a very long wait for reasons unknown 3 hours, hence 1 missing star. Thats the Ugly. The Good: Immaculate Dealership that serves more than cookies. Most who passed me asked if they could be of further assistance while waiting for Marcus. Till Then, Have a great day..... More
by harryony1
Employees Worked With
Marcus Brandon
June 11, 2020
Harald is the man to talk to This review has been long overdue. Harald is definitely, a rare breed of car dealer. No hidden agendas, everything is crystal clear from the get go, h This review has been long overdue. Harald is definitely, a rare breed of car dealer. No hidden agendas, everything is crystal clear from the get go, he will not try to get you the most expensive car just to get a better commission. I had the pleasure to work with Harald for a lease and everything was done and dusted in record time. He worked with me to get some discounts I had access to through my company, and was always frank and friendly. I hope to do business with him soon again! More
by Alpiner
Employees Worked With
June 10, 2020
Gregory Gazzola did a exceptional job guiding me through the process of purchasing my leased car. He was always available to answer my questions and the transaction was flawless. the process of purchasing my leased car. He was always available to answer my questions and the transaction was flawless. More
by sdryfoos
Employees Worked With
June 02, 2020
Greg was pleasant and easy to talk to. He responded promptly to all of my questions and was open and upfront in all of my contact with him. promptly to all of my questions and was open and upfront in all of my contact with him. More
by grob921
Employees Worked With
May 30, 2020
This was the best experience I have had with a sales rep. Anastasia was very professional and a real pleasure to work with. I would go back to her again whenever the time comes for a new car. Anastasia was very professional and a real pleasure to work with. I would go back to her again whenever the time comes for a new car. More
by Aldajb
Employees Worked With
May 29, 2020
Gregory is the real deal. I’ve dealt with too many salesmen before that just flat out lie and are sneaky, but that’s not the case with him. Gregory gave me the best deal possible and made the entire e salesmen before that just flat out lie and are sneaky, but that’s not the case with him. Gregory gave me the best deal possible and made the entire experience beyond easy. I recommend everyone to go see him if you are looking for a car! More
by Jaylrey
