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Mercedes-Benz Manhattan
New York, NY
611 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 611 reviews
October 06, 2020
Katie was so great. She has handled service for me in the past and I always appreciate her kind & polite efficiently as well as her quick response. past and I always appreciate her kind & polite efficiently as well as her quick response. More
by Kristinrahr
Employees Worked With
Kaitlin Sweeney
October 06, 2020
Warm and personable welcoming and intelligent. Elena Velez our sales rep.has all of these qualities. Greatest strength is perhaps the ability to match her client with the right car. She listens and so i Velez our sales rep.has all of these qualities. Greatest strength is perhaps the ability to match her client with the right car. She listens and so is able to understand the customers expectations both in terms of price and performance. She makes herself available available and responds to texts phone calls phone and email More
by Charlotte
October 03, 2020
Fast and professional service. Anastasia, thank you for the five-star job. I'll recommend you to my friends. Very happy with my new car. the five-star job. I'll recommend you to my friends. Very happy with my new car. More
by Sergey
Employees Worked With
October 02, 2020
Service was awesome.And this is true.Anastasia...What I can say?She is the best.She did everything she promised.Thank you very much,Anastasia. Will see you in the future.The best service in Manhattan.Than can say?She is the best.She did everything she promised.Thank you very much,Anastasia. Will see you in the future.The best service in Manhattan.Thank you. More
by vadmes67
Employees Worked With
October 01, 2020
It is always a pleasure to deal with Mercedes of Manhattan! Their people are great. I’m treated fairly and with respect. I’ll be back again! Manhattan! Their people are great. I’m treated fairly and with respect. I’ll be back again! More
by vickster
October 01, 2020
My salesman John Ademaj went above and beyond expectations. He made himself available taking my calls during and after hours. He even remained available after the sale was completed and the car w expectations. He made himself available taking my calls during and after hours. He even remained available after the sale was completed and the car was in my possession helping me figuring a few operational things out. Always patient, friendly and eager to help. He will definitely get my business again and referral to anyone interested in purchasing a Mercedes More
by Mrey1997
Employees Worked With
September 28, 2020
Best service! Simple and convenient to lease a car in the city. Friendly staffs with professional service. It’s my second time lease. Simply the best! city. Friendly staffs with professional service. It’s my second time lease. Simply the best! More
by dwdjoe
September 26, 2020
Mr. Gregory Gazzola was extremely intelligent about the vehicles I have inquired about. I highly recommend him and his location. I continue to recommend anytime someone is looking for a Mercedes vehicles I have inquired about. I highly recommend him and his location. I continue to recommend anytime someone is looking for a Mercedes More
by aneyetoorganize
Employees Worked With
September 26, 2020
Gregory Gazzola, the MVP of Mercedes Benz Manhattan! Gregory provided outstanding customer service in a very professional manner, and was well educated throughout the entire buying process. I have never Gregory provided outstanding customer service in a very professional manner, and was well educated throughout the entire buying process. I have never left a car dealership so confident with my purchase. Bravo Gregory! More
by mendoncm
Employees Worked With
September 25, 2020
Had an absolutely amazing experience getting my G wagon from Stephen Ackerman! He was communicative, professional, and very honest. I would highly recommend contacting Stephen for any of your Mercedes Benz from Stephen Ackerman! He was communicative, professional, and very honest. I would highly recommend contacting Stephen for any of your Mercedes Benz needs!! More
by jophus
Employees Worked With
Stephen Ackerman
