Mercedes-Benz Manhattan

So I went to this dealership and met John, told him what I was looking for and he got me what I wanted. He helped me with any questions and was not pressured at all in buying my GLS 450! Really recommend go I was looking for and he got me what I wanted. He helped me with any questions and was not pressured at all in buying my GLS 450! Really recommend going to Mercedes Benz of Manhattan and ask for John! More

Have gotten two vehicles at MB Manhattan. An elegant facility. John Hart is the man. Easy to deal with. Promises a car and a price and delivers. facility. John Hart is the man. Easy to deal with. Promises a car and a price and delivers. More

Anastasia Zbarskaya is amazing! She is very responsive, knowledgeable, and professional. She discussed with me in detail the options on my vehicle and everything related to the transaction. Where she wasn’ knowledgeable, and professional. She discussed with me in detail the options on my vehicle and everything related to the transaction. Where she wasn’t sure about something, she promptly followed-up and got the answer for me. She is a valuable asset to MB of Manhattan. I haven’t seen this level of service at any other MB dealers. It was my pleasure to work with Anastasia and I am looking forward to buy more cars from her. More

I purchased a 2108 GLS450 from the dealership on March 18 2021. I called Lidia Pereyra, the sale consultant, to arrange a test drive for me around noon time and she rushed back to the dealership from her ca 2021. I called Lidia Pereyra, the sale consultant, to arrange a test drive for me around noon time and she rushed back to the dealership from her car delivery to accommodate my request, . She made a copy of my driver license and gave me the key and 45 minutes of test drive period. Lidia has never pressure me in order to sale the car. She helped me negotiate the price with her management, making sure the SUV is cleaned, and delivered the car to my house as planned. The dealership processed my out of state registration and title quickly. I received my license plate, car registration and title within three weeks. This morning I received a refund of the estimated DMV processing. I would be buying from Mercedes-Benz Manhattan and asked for Lidia again. More

This guy would sell his mother to make buck! Be aware! Disgraceful dealing all the way to the top (General Manager at Mercedes-Benz Tom Shanley)! I tired to purchase a SUV and after going back aware! Disgraceful dealing all the way to the top (General Manager at Mercedes-Benz Tom Shanley)! I tired to purchase a SUV and after going back and forth, they did a bait and switch, which I couldn't believe, coming from a MERCEDES BENZ dealership. If you value your sanity, and with to deal with people who have ETHICAL STANDARD, you will not find them at this dealership. DISGRACEFUL TO THE BONE: ALL THE WAY FROM THE TOP More

Elaine is the most conscientious, proactive car salesperson I have every worked with. She was on top of all of the details and drove the process. Most other salespeople are not nearly as helpful. salesperson I have every worked with. She was on top of all of the details and drove the process. Most other salespeople are not nearly as helpful. More

5 stars to Gregory Gazzola. You did a wonder job completing our sale. Your knowledge of product, and your professionalism truly made our experience worthwhile. Due to COVID, not too many vehicles we completing our sale. Your knowledge of product, and your professionalism truly made our experience worthwhile. Due to COVID, not too many vehicles were in stock, let alone the style and color we wanted (2021 AMG GLE Coupe~Mojavie Silver). So thank you Gregory, job well done. More

They kept my car for almost a month for a broken windshield wiper last year. This month, I had a flat tire and they said it would be ready the next day. Of course, it is now two days, and no one h windshield wiper last year. This month, I had a flat tire and they said it would be ready the next day. Of course, it is now two days, and no one has even called me with an update. Furthermore, there was no offer of a loaner car despite the fact that I work at multiple sites in the tri- State area. It is as if they hold your car hostage. I do not understand why I pay such a premium monthly lease fee and do not actually have the car in my possession. Now I have to pay for a rental. I have been with Mercedes since 2009. I bought one car and leased two others including this one. But sadly I must terminate my relationship once my lease is up. The people who manage the service requests seem polite, but are also dismissive and evasive. More

One of the best dealers out there! I have worked with Jamali several times and he has always met my family's needs. He is extremely professional and very knowledgable! Jamali several times and he has always met my family's needs. He is extremely professional and very knowledgable! More

Anastasia is providing an unparalleled level.of customer service as well as knowledgeable guidance. It is like good old times, someone you can trust. Highly recommend! service as well as knowledgeable guidance. It is like good old times, someone you can trust. Highly recommend! More