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Mercedes-Benz Manhattan

New York, NY

4.5
611 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement. Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center. Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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770 11th Avenue

New York, NY

10019

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Showing 611 reviews

July 28, 2022

It is only because of John Hart that I would recommend or return to this dealership. He was professional, honest and generous with his time. He listened to our complicated story, and advised us to wait on a More

by jaytutor1
Recommend Dealer
Yes
Employees Worked With
John Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

Forced me to purchase without test driving. Now I am unhappy yet the entire sales department refuses to even return my call. This is the most disgusting sales team. More

by BenG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Malise
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Wareham
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Baptiste
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

This review is about the service technicians in the background that you don’t see. My first contact was with Ariel Magallon at Mercedes Benz Manhattan. She was very pleasant and kept me informed about More

by Tfbriarwood
Price
Recommend Dealer
No
Employees Worked With
Ariel Magallon
May 31, 2022

WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED I scheduled a service for my vehicle with the service department, i prefaced the appointment with the fact that I use my car every day for work and tha More

by kostecki9
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
MARTELLI ALTY, Tom Shanley
April 22, 2022

I was introduced by sales manager to Robert. We did everything long distance and I purchased two cars. He responded to me every time I called. I had his cell number and his office number . More

by xcl2go
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Nowomiejski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Shapiro
March 30, 2022

Mary is absolutely outstanding, very patient and kind. Really knows her job impeccably well. We walked away feeling treated in a dignified manner. More

by msla641
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Godek
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Brought my S class for service twice. First time they held my car for two and a half weeks, only four days the second time. I would be ok with the time without my car, if my problems were More

by LaserX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
March 14, 2022

Very professional and on point,had my car finished as originally told,great experience at this dealer. More

by Gzim_draga89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Pires
March 01, 2022

The dealer ship is very nice, clean and spacious. The service department does a great job cleaning the cars after they are serviced. More

by edmondritteremail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis De Marco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

Surprised that the only MBUSA dealer can't address my COMAND head unit issues, even with a TSB I provided and they agreed there's an update. They couldn't diagnose my cold start clanking either. Very muc More

by Yasser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Magallon
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