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Mercedes-Benz Manhattan
New York, NY
619 Reviews
Welcome to Mercedes-Benz of Manhattan, a distinguished New York institution for more than 70 years. Conveniently located on a sprawling 330,000 square foot facility on 11th Avenue between 53rd and 54th Streets, our dealership stands as a beacon of luxury, innovation, and community engagement.
Our state-of-the-art facility features two expansive indoor inventory showrooms, meticulously curated to showcase the finest vehicles Mercedes-Benz has to offer. Our Main Showroom on 11th Avenue proudly displays our complete electric portfolio, hybrid options, Mercedes-AMG, Mercedes-Maybach, and select rotational Classic Center vehicles shipped in from our California Classic Center.
Mercedes-Benz of Manhattan is more than just a dealership; it’s a cornerstone of the community. Over the decades, we have built lasting relationships and friendships within a vibrant and ever-evolving city. As the community grows and faces new challenges, we remain dedicated to giving back in various ways, contributing to the success and well-being of the people who have supported us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
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Showing 619 reviews
September 05, 2023
Everything was going well. Very nice seller. This is my second car I've bought from you and I hope it won't be the last Very nice seller. This is my second car I've bought from you and I hope it won't be the last More
by chrishitech76
Employees Worked With
July 30, 2023
Mercedes benz of manhattan was ok for the 3 years i serviced my car there until a few months ago when i got a service light. I took the car in for diagnoses and i ended up having to pay for 2 diagnoses serviced my car there until a few months ago when i got a service light. I took the car in for diagnoses and i ended up having to pay for 2 diagnoses for the same problem. I let that go. Now i am having another issue with the car. I called for an appointment they told me the cost for a the diagnostic is $350. I didn’t make the appointment right away but when I called back an hour later they told me that the cost went up to $450. When i spoke to Victoria she confirmed that i have to pay an administrative fee of $450 plus the diagnostic. All this after i have been servicing my car there for 3 years. I wont be going back there. More
by mcia5556
Employees Worked With
Marco Correa, Victoria Notte
May 31, 2023
The worst thing that can happen to you by the car is not accident it is when you will have to deal with Mercedes-Benz Manhattan - Service Center. My sunroof is leaking when it was under warenty. They charge accident it is when you will have to deal with Mercedes-Benz Manhattan - Service Center. My sunroof is leaking when it was under warenty. They charged me. I show them pictures. They kept the car for 15+ days. Could not reproduce the issue. There is no comunication. When I tried to reach them they said they will call me back. No respose. Finaly when I was been able reach out, they said the car is no showing any issue but they will detail my car. That is ridiculas. When my car is leaking from the roof they rather than fixing they are going to just remove the stain from the water mark? More
by Pavel
Employees Worked With
Martelli Alty
May 23, 2023
Louis Dimarco is excellent I have worked with him for over 20 years of excellence. over 20 years of excellence. More
by Carolanncusmano
May 22, 2023
I hav. e just purchased a new 2023 E450 Wagon. Although the lead time was almost 10 months, the sales person Rami Elmniri kept me informed and was pro-activ e just purchased a new 2023 E450 Wagon. Although the lead time was almost 10 months, the sales person Rami Elmniri kept me informed and was pro-active in communications. Excellent service! More
by dhdeweese
April 15, 2023
They quoted me $3500 for service. When I got the bill it was $4900. They kept the car two extra days to pad the labor hours, then promised to clean the car for the inconvenience, but When I got the bill it was $4900. They kept the car two extra days to pad the labor hours, then promised to clean the car for the inconvenience, but when we picked up the car the exterior had been half washed and the interior was still covered in dust from our garage. Never again. Beyond dishonest. More
by Kathryn Martinson
Employees Worked With
Marco Correa
