Mercedes-Benz Manhattan

My experience with Mercedes-Benz Manhattan was incredibly stellar. Harald Adler was uniquely professional, personable and extraordinarily easy to work with. Harald provided efficient, expeditious and super q stellar. Harald Adler was uniquely professional, personable and extraordinarily easy to work with. Harald provided efficient, expeditious and super quality service. Harald was available for all of my needs along the way and he answered all of my questions in a timely fashion. Additionally, Patrick Hunter was an amazing resource and ensured that my experience was up to par with my very high standards. Harry and Patrick were a dream team and put the capital L in luxury car sales. Super star status!! More

It is with absolute pleasure that I write this review regarding the beautiful Mercedes I purchased from Harald Adler. I would recommend Harald to all of my family and friends as he made the experience qu regarding the beautiful Mercedes I purchased from Harald Adler. I would recommend Harald to all of my family and friends as he made the experience quite simple and stress free. I will continue to utilize Harald's services as my car is exquisite and the process was easy as can be. Harald is top notch in this business and I have frequented many luxury dealerships. The process was overseen by a gentleman named Patrick Hunter who was incredibly kind, had a professional demeanor and was at the top of his game. Both gentlemen deserve accolades, kudos to Mercedes-Benz Manhattan. More

I recently had the pleasure of leasing a 2025 GLE with Mercedes-Benz Manhattan, and I can confidently say that this was the best car purchase experience I have ever had. Having shopped at various major Ge Mercedes-Benz Manhattan, and I can confidently say that this was the best car purchase experience I have ever had. Having shopped at various major German car manufacturers over the years, I had high expectations going into this process, and Casper Yim, my assigned sales rep, not only met but exceeded them in every possible way. From the moment I walked into the dealership, Casper's friendly and approachable nature put me at ease. He took the time to genuinely understand what I was looking for in a vehicle. Throughout the entire process, Casper demonstrated an exceptional ability to overcommunicate, keeping me informed every step of the way. Whether it was a minor delay or a potential issue, he was proactive in reaching out and ensuring I was always in the loop. His transparency and dedication to keeping me informed made the entire process stress-free and enjoyable. What truly sets Casper apart is his incredible ability to anticipate my needs. He didn't just listen to my requests—he understood them on a deeper level, offering suggestions and insights that aligned perfectly with what I was looking for. Casper's attention to detail and commitment to delivering an outstanding customer experience are unparalleled. In all my years of car shopping, I have never encountered a salesperson as attentive, knowledgeable, and genuinely caring as Casper. He made what can often be a daunting and overwhelming process feel effortless and even enjoyable. If you're in the market for a new Mercedes, I cannot recommend Casper Yim highly enough. His dedication to his clients and his exceptional service are truly one of a kind. More

Harald was fantastic from start to finish. Very welcoming demeanor and listened attentively to exactly what I wanted. Im happy with the service I received and love my new E450! Very welcoming demeanor and listened attentively to exactly what I wanted. Im happy with the service I received and love my new E450! More

The service rep. was not checking on or attentive of my car. It came in for a state inspection and it took 3 hours….while I waited. was not checking on or attentive of my car. It came in for a state inspection and it took 3 hours….while I waited. More

The service from all staff was professional and friendly, especially my service contact Mr De Marco. friendly, especially my service contact Mr De Marco. More

Sulayman Abdul was my service agent. He was knowledgeable, a good communicator, and went above and beyond to help me when I had a situation causing a time crunch for service. He was knowledgeable, a good communicator, and went above and beyond to help me when I had a situation causing a time crunch for service. More

Worst dealership ever. They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! They have had my car for 5.5 months for a 2 week repair and will not give me an ETA for return. DO NOT do business with them! More

⭐⭐⭐⭐⭐ I just picked up my new 2024 GLS450 from Mercedes-Benz Manhattan, and I have to give a huge shoutout to my sales representative, George Baptiste! From start to finish, George made the entire Mercedes-Benz Manhattan, and I have to give a huge shoutout to my sales representative, George Baptiste! From start to finish, George made the entire process seamless and enjoyable. His knowledge of the vehicles is impressive, and he took the time to understand my needs and preferences to help me find the perfect car. George was patient, answering all my questions and providing valuable insights without any pressure. He truly went above and beyond to ensure I felt comfortable and informed every step of the way. The delivery process was just as exceptional, with George walking me through all the features of my new SUV and making sure I was confident before driving off. If you’re looking for a smooth and positive car-buying experience, I highly recommend reaching out to George at Mercedes-Benz Manhattan. Thank you, George, for making this such a memorable experience! I love my new GLS450! More