Mercedes-Benz Fort Walton Beach

Took the car to be seen for a low front tire.Told it was fine just needed some air. Next day still low and when I attempted to drive it it was apparent that it was indead flat. Had it towed to the dealer on fine just needed some air. Next day still low and when I attempted to drive it it was apparent that it was indead flat. Had it towed to the dealer onj sunday and tire not even examined by 4 PM the next day. Told I would just have to wait for a call. Still dtried to tell me it was fine when seen on my first visit. You think? Still waiting for a call. More

Great experience! Ben & Trent went above and beyond to find the car that I really wanted. Thanks Trent & Ben for going the extra mile! Excellent customer service is hard to find. to find the car that I really wanted. Thanks Trent & Ben for going the extra mile! Excellent customer service is hard to find. More

We bought two new BMW the last 30 days and have had a great experience, both Ron &Bill were very honest and easy too works with, made buying a automobile easy & fun. great experience, both Ron &Bill were very honest and easy too works with, made buying a automobile easy & fun. More

I had a great experience with Quailty BMW. The staff members were very friendly and helpful! The car I was interested in was competively priced and this dealership aquired my car within one week, compar members were very friendly and helpful! The car I was interested in was competively priced and this dealership aquired my car within one week, compared with other dealerships quoting me 6-8 weeks. :-) More

Ron was very nice , professional , and full of information on the complete line of BMW.! i started out in making sure that he knew that i was probably not gonna buy on this visit however he didnt information on the complete line of BMW.! i started out in making sure that he knew that i was probably not gonna buy on this visit however he didnt mind allowing me to ask tons of questions and drive whatever i wanted .. I only drove one car and purchased on the same day .. he was very on top of his game .. thanks alot .. and im sure im gonna enjoy my new 328i very much .. thanks again BSuggs More

The customer service was great. Ned got me into a great car for a reasonable price. The manager, finance person, and Ned all stayed several hours late to accomidate me, and that was greatly appreciated. Th car for a reasonable price. The manager, finance person, and Ned all stayed several hours late to accomidate me, and that was greatly appreciated. The customer service I had at Quality BMW was overall superb and I hope to be a repeat customer. More

TOM DID AN OUTSTANDING JOB HELPING US FROM START TO FINISH; WE COULD SEE THAT HE WAS A VERY EXPERIENCED AND FRIENDLY EMPLOYEE--EXCELLENT JOB! FINISH; WE COULD SEE THAT HE WAS A VERY EXPERIENCED AND FRIENDLY EMPLOYEE--EXCELLENT JOB! More

Came to dealership to get 1999 BMW worked on,and went home in a brand new BMW. Just happened the perfect car was sitting at the right spot at the right time. I have no complaints everything went quick an home in a brand new BMW. Just happened the perfect car was sitting at the right spot at the right time. I have no complaints everything went quick and smooth. Our salesman Ryan was very helpful and made the experience painless. More

The total experience of leasing a new car from Quality was enjoyable and hassle free. The price was competitive and the service was exceptional. All individuals involved treated me courteously and profe was enjoyable and hassle free. The price was competitive and the service was exceptional. All individuals involved treated me courteously and professionally. My car was ready for delivery as and when promised. Ned took a considerable amount of time explaining all the various systems and details of the car. I would definitely recommend Quality! More

We bought our first BMW from a used car lot. We did not have any exerience with BMW's and did not realize just how bad a car we had bought. After coming in and picking out a new car and driving it for the have any exerience with BMW's and did not realize just how bad a car we had bought. After coming in and picking out a new car and driving it for the first time, we reralized what it was to have a true BMW experience. Ron and all the other people invovled made buying the new car a wonderful experience. More