
Mercedes-Benz Fort Walton Beach
Fort Walton Beach, FL
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This was my second purchase / vehicle from Mr. Bill Brock and both experiences were very pleasant. I have worked with other dealerships in the area only to be completely disappointed and exhausted by their " and both experiences were very pleasant. I have worked with other dealerships in the area only to be completely disappointed and exhausted by their "tactics". Quality BMW takes care of all of the details, I literally signed the paperwork and left in my BMW with no hassle, no surprises. Mr. Brock, the manager Ben and the paperwork guy, Ryan had everything ready to go for me. I look forward to working with them again for my next purchase. Thanks, Fellas! More
Keisha is a very personable and professional service consultant. I enjoyed working with her very much. Excellent service and attention. It is almost worth the two hour drive to get there - too far away consultant. I enjoyed working with her very much. Excellent service and attention. It is almost worth the two hour drive to get there - too far away. More
My car required some repairs. They were done in a timely fashion and to my satisfaction. Technicians stayed in touch throughout the prices and I was given a car to drive. fashion and to my satisfaction. Technicians stayed in touch throughout the prices and I was given a car to drive. More
I am a repeat BMW cutomer and came back to Bill Brock. Bill was out of town and Tom helped us as well as the office managegor. They handled me with respect. Bill was out of town and Tom helped us as well as the office managegor. They handled me with respect. More
Mr. Vernon was helpful and knowledgable without being pushy. He promptly replied to any email questions I had and he even helped me locate additional sources for incentives towards the purchase of a BMW pushy. He promptly replied to any email questions I had and he even helped me locate additional sources for incentives towards the purchase of a BMW X5. The entire purchasing process was pleasant. More
This was my third BMW purchase with Quality Imports and I continue to be impressed with their sales staff. They go out of their way to provide you with a positive buying experience. continue to be impressed with their sales staff. They go out of their way to provide you with a positive buying experience. More
I was very pleased at the service and how helpful the sales people were. It was very professional and the people were caring and very informative. sales people were. It was very professional and the people were caring and very informative. More
Ron Vernon is very a knowledgable low key type of sales person. I would highly recommend him. Ron laid out options and appears to be a straight shooter person. I would highly recommend him. Ron laid out options and appears to be a straight shooter More
Customer service provided was efficient, honest, and friendly with both Ryan and Tom. Tom Wilcox was straight forward, honest, and provided everything promised from the first contact and first visit, th friendly with both Ryan and Tom. Tom Wilcox was straight forward, honest, and provided everything promised from the first contact and first visit, through all communications. All agreements through discussions were kept and provided all the way through the transaction and completion of car delivery. Outstanding! I talked to Ryan during final paperwork and communicated I had a payment due on my trade on the 30th of November. The result was a payoff of the trade within the same work week of my delivery and 1 day prior to the 30th. Again, outstanding! More