Mercedes-Benz Fort Walton Beach

Excellent experience. I am a first time BMW owner & of the new 2 series, 228i. Quality Import's Tom Knighten, helped me choose a car on the lot that was best for me. He explained the options and differ of the new 2 series, 228i. Quality Import's Tom Knighten, helped me choose a car on the lot that was best for me. He explained the options and differences between series with no pressure whatsoever. I felt I was in control the whole way. It was comforting seeing previous BMW owner's coming in for a trade up or just up grading their own series. That was the deciding factor and gave me a very fair price for my trade in. The finance department was on top of the sale and provided excellent service. What an excellent sales team here and a lot to chose from! I'm looking forward to years of fuel savings and luxury. I'll be back! dlb More

Received price quote for new car configured with preferred options by internet/email. Price quoted was shown as very good by True Car and near invoice. No hassles, no tricks, just upfront pricing a preferred options by internet/email. Price quoted was shown as very good by True Car and near invoice. No hassles, no tricks, just upfront pricing and friendly customer service. This was our second car from this dealer. Ron Vernon was very helpful explaining all the new car high tech options to my wife (the actual driver). Spent time making my wife comfortable in the car. Helped set up bluetooth with her phone, sat radio subscription, and other programmable options. Very quick and easy deal--all paperwork completed in about 30 minutes with tag and registration on the spot. Car was detailed while we completed the paperwork. Great price, friendly customer service, and quick hassle free dealer. What else could you want when buying a new car? Highly recommend this dealer. More

One of the best car buying experiences I've ever had in terms of friendliness, pricing, & no pressure sales! Buy anywhere else and you might be sorry! Try out this dealership before making your buying in terms of friendliness, pricing, & no pressure sales! Buy anywhere else and you might be sorry! Try out this dealership before making your buying decision. More

Quality Imports has a professional & courteous staff. We received a loaner vehicle of equal quality while our vehicle was being serviced, making the day more enjoyable. We received a loaner vehicle of equal quality while our vehicle was being serviced, making the day more enjoyable. More

Ron has been a great pleasure to deal with in purchasing my certified preowned BMW. That said, do not take delivery of the vehicle if there is anything that you have greed to have addressed during the purch my certified preowned BMW. That said, do not take delivery of the vehicle if there is anything that you have greed to have addressed during the purchase process (we owe list). What started as a great experience, has turned irritating as I have tried for the past month and a half (almost two months) to get the we owe list completed. That said, each time I call Ron is extremely friendly, professional, and has good follow up. I know that a lot of this is out of his control, but I had hoped the dealership would be as eager to recondition the vehicle as agreed as they were to sell it to me in the first place. However, I must give them a great deal of credit for sending a driver an hour away to my office pick up the car to perform the work and another hour to return it to me....unfortunately they had completed only half of the agreed upon work when they returned it to me. I'm still trying to get the other items resolved. I feel partly responsible as my gut told me not to take the car home until everything was the way we agreed, but at everyone's encouragement and reassurance that they would fix everything, I took it anyway.Yet even with my ongoing frustration, I would still highly recommend doing business with them as it was a good buying experience...just make sure the car is how you want it before you buy it and drive it off of the lot. More