Merced Toyota - Service Center

had my water pump replaced. no difference. still noisy. they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squ they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squeaks when I start my car. With a new water pump and belt, it shouldn't squeak anymore. Going to have it checked out. $155 an hour for labor is just robbery!! It would've been more worth it if I could see a little difference, however, I see none! Last time I'll take my car there. I do have to say though: everyone there was very nice. I was treated well. More

Service department is 2nd to none! The service department provides the best service in this county. I have taken my vehicles to Merced Toyota for many, many years and have always known The service department provides the best service in this county. I have taken my vehicles to Merced Toyota for many, many years and have always known that they would take care of my vehicles. More

Service Department is the greatest I have been coming to Merced Toyota for service on my personal and business vehicles since 2006. They are friendly, professional and very competent. A I have been coming to Merced Toyota for service on my personal and business vehicles since 2006. They are friendly, professional and very competent. Always communicate though the service process. Keeping me in the loop at every turn. Have known Rob since that time and now that he is manager the department is a reflection of his professional values and service. There is not one negative word I can speak about this department. More

Beware of Being Charged for Covered Warrantly items Recently my young son took over my new vehicle lease. Upon transitioning the paperwork I gave him all the information about the maintenance and paid w Recently my young son took over my new vehicle lease. Upon transitioning the paperwork I gave him all the information about the maintenance and paid warranty that covers the vehicle. I never experienced a problem because the advisors Chris and Kevin always took care of my car. Unfortunately when my son went in for the scheduled maintenance oil change another newer advisor took advantage of him and made him pay for things that were covered under warranty. A survey was sent to explain the wrong doing of Merced Toyota’s advisor and this concern was ignored. A request for a refund was made but no manager contacted us nor was a refund given. For this; BUYERS BEWARE! If this issue gets taken care of I will update this review, until then, my suggestion is for all buyers to go elsewhere or stick strictly with Kevin since Chris no longer works there. More