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Merced Toyota - Service Center

Merced, CA

4.9
105 Reviews
Call Service Center (209) 725-9000

105 Reviews of Merced Toyota - Service Center

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May 13, 2024

Since I bought my Toyota Camry in 2009. I have brought my vehicle for service and maintenance to Toyota in Merced. Never once while I was on the road did I drive with any major issues or ha More

by moyajshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pornnang
Report | Print
May 14, 2024 -

Merced Toyota responded

Hi moyajshark, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have entrusted us with your Toyota Camry for 15 years now. We appreciate your loyalty and look forward to continue providing you with excellent service in the future. Regards, Manny Guerrero General Manager

May 06, 2024

Always helpful and all work completed in an expedited manner. Kevin is great to deal with! More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin at service
Report | Print
May 07, 2024 -

Merced Toyota responded

Leo, thank you for the kind words! We're thrilled to hear that you had a positive experience with Kevin and that our team was able to assist you promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

April 26, 2024

Kevin Koker at Merced Toyota is simply AMAZING! Always goes over my service slip and provides his expertise on my next steps! More

by Usecarseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker, Service Drpt
Report | Print
Apr 27, 2024 -

Merced Toyota responded

Thank you! We appreciate you taking the time to share your experience and positive feedback! We thank you for allowing us to serve you! Manuel Guerrero General Manager

April 16, 2024

This dealership is the only place I will come for service or my future purchases More

by J
Recommend Dealer
Yes
Employees Worked With
Mrs Hampton
Report | Print
Apr 17, 2024 -

Merced Toyota responded

Thank you so much, J! We truly appreciate your loyalty and trust in our dealership. We are thrilled to hear that you had a great experience with us and we look forward to serving you for all your automotive needs in the future. Regards, Manny Guerrero General Manager

April 08, 2024

This dealership is always clean and tidy. Great and friendly service. Would recommend to anyone. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Report | Print
Apr 09, 2024 -

Merced Toyota responded

Jennifer, thank you so much for your kind words! We're thrilled to hear that you had a positive experience at our dealership. It means a lot to us that you would recommend us to others. We hope to see you again soon! Regards, Manny Guerrero General Manager

March 15, 2024

Treated very well at service department and from sales department as well at customer check out desk. More

by lalo.rodriguez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin P
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Mar 19, 2024 -

Merced Toyota responded

Lalo, we are thrilled to hear about your positive experience with our service and sales departments. Providing exceptional customer service is our top priority, and we are delighted to know that you felt well taken care of throughout your visit. Thank you for choosing us! Regards, Manny Guerrero General Manager

March 06, 2024

ROB HAMPTON WAS VERY HELPFUL AND ATTENTIVE . I WILL DEFINITELY CONSIDER THIS DEALERSHIP FOR FUTURE SERVICES OR FOR A NEW CAR THE NEXT TIME I AM IN SEARCH OF A NEW CAMRY. THANK YOU More

by silvarjuan
Recommend Dealer
Yes
Employees Worked With
ROB HAMPTON
Report | Print
Mar 07, 2024 -

Merced Toyota responded

Hi Silvarjuan, thank you for sharing your positive experience with Rob at our dealership! We are thrilled to hear that he was helpful and attentive during your visit. We look forward to assisting you with any future services or new car purchases. Thank you for considering us! Regards, Manny Guerrero General Manager

March 06, 2024

KP Pornnang was and is always very polite and helpful. He always provides great service. More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP Pornnang
Report | Print
Mar 07, 2024 -

Merced Toyota responded

Thank you so much for your kind words, Albert! We are thrilled to hear that you had a positive experience with KP. Providing excellent service is our top priority, and we are grateful for your feedback. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

February 29, 2024

Service on my car is easy to schedule and the work is always completed in a timely manner. Kevin keeps me updated on completion time. More

by Ssusanhicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Korker
Report | Print
Mar 01, 2024 -

Merced Toyota responded

Hi Susan! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that scheduling service for your car was easy and that Kevin provided timely updates. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

February 28, 2024

Awesome staffs, fast and great service. Would not go anywhere else. Keep up the awesome work! More

by j.saephanh82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin pornnang
Report | Print
Feb 29, 2024 -

Merced Toyota responded

Hi J! Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had a great experience with our staff and service. We appreciate your support and hope to see you again soon! Regards, Manny Guerrero General Manager

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