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Merced Toyota - Service Center

Merced, CA

4.9
112 Reviews
Call Service Center (209) 725-9000

112 Reviews of Merced Toyota - Service Center

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August 22, 2024

Great service, friendly staff. I will definitely come back for any service needs. Very timely. More

by Dr Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Aug 23, 2024 -

Merced Toyota responded

Thanks for the great feedback, Dr. Del! We're thrilled to hear you enjoyed our service and found our staff friendly. We look forward to welcoming you back for your future service needs! Regards, Manny Guerrero General Manager

August 20, 2024

Accommodating, Friendly, prompt & welcoming. Rob H. was my service tech (this and previous visits) & he really goes above & beyond to get you taken care of & answers all your questions. More

by dlopez1363
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Aug 22, 2024 -

Merced Toyota responded

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that Rob H. provided you with exceptional service. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

August 08, 2024

JR in service has been very helpful and responsive. It has been easy to schedule necessary service. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J R in service
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Aug 09, 2024 -

Merced Toyota responded

We're thrilled to hear about your positive experience with JR in our service department! Providing helpful and responsive service is always our top priority. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing us! Regards, Manny Guerrero General Manager

July 24, 2024

Always on the ball! Fast effective service and trusted! This is reliability in one word! More

by John.krone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Merced Toyota responded

John, thank you for your kind words and for recognizing our commitment to fast and effective service. We are thrilled to hear that we have earned your trust and that you consider us reliable. We look forward to continue providing you with excellent service in the future. Regards, Manny Guerrero General Manager

June 13, 2024

Merced Toyota has always provided us with excellent customer service . Kevin, does all of our maintenance scheduling for the wife’s Highlander big thanks for Kevin. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jun 14, 2024 -

Merced Toyota responded

Hi Joe! Thank you for sharing your positive experience with us at Merced Toyota. We're thrilled to hear that Kevin has been able to provide you with excellent customer service and take care of all your maintenance needs for the Highlander. We appreciate your feedback and your business! Regards, Manny Guerrero General Manager

June 02, 2024

Great service! Appreciate KP and the team that fixed dent and painted spots. Always get great service here! More

by Kitty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Report | Print
Jun 03, 2024 -

Merced Toyota responded

Hi Kitty, thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with KP and our team. We strive to provide top-notch service, and we're so glad we could meet your expectations. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

May 30, 2024

Excelente servicio y muy buena atención y servicio por parte de Fredi Montanez Muchas gracias. More

by eduardomedrano19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Montanez.
Report | Print
May 31, 2024 -

Merced Toyota responded

Eduardo, Gracias por sus palabras! Nos da mucho gusto cuando un cliente queda feliz! Manuel Guerrero General Manager Merced Toyota

May 13, 2024

Since I bought my Toyota Camry in 2009. I have brought my vehicle for service and maintenance to Toyota in Merced. Never once while I was on the road did I drive with any major issues or ha More

by moyajshark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pornnang
Report | Print
May 14, 2024 -

Merced Toyota responded

Hi moyajshark, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you have entrusted us with your Toyota Camry for 15 years now. We appreciate your loyalty and look forward to continue providing you with excellent service in the future. Regards, Manny Guerrero General Manager

May 06, 2024

Always helpful and all work completed in an expedited manner. Kevin is great to deal with! More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin at service
Report | Print
May 07, 2024 -

Merced Toyota responded

Leo, thank you for the kind words! We're thrilled to hear that you had a positive experience with Kevin and that our team was able to assist you promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

April 26, 2024

Kevin Koker at Merced Toyota is simply AMAZING! Always goes over my service slip and provides his expertise on my next steps! More

by Usecarseeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker, Service Drpt
Report | Print
Apr 27, 2024 -

Merced Toyota responded

Thank you! We appreciate you taking the time to share your experience and positive feedback! We thank you for allowing us to serve you! Manuel Guerrero General Manager

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