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Merced Toyota - Service Center

Merced, CA

4.9
112 Reviews
Call Service Center (209) 725-9000

112 Reviews of Merced Toyota - Service Center

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November 14, 2024

We have two recent model Toyotas and have been bringing them to Merced Toyota for their ToyotaCare service. We've been entirely happy with the service department. More

by AMK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton in service
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Nov 15, 2024 -

Merced Toyota responded

We're thrilled to hear you’re happy with our service department! Thank you for trusting us with your Toyotas and for taking the time to share your experience. We're here to ensure your vehicles are always in top shape! Regards, Manny Guerrero General Manager

November 13, 2024

JR, service mgr at Merced Toyota, is attentive, professional, and prompt. We are pleased with JR and the tech team, plus the shuttle driver Ying. Thank you!! More

by Elsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR, Ying
Report | Print
Nov 14, 2024 -

Merced Toyota responded

Thanks for your kind words, Elsie! We're thrilled to hear that JR, the tech team, and Ying made your experience enjoyable. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback! Regards, Manny Guerrero General Manager

November 10, 2024

The service dept is very helpful and service representative Kevin Koker is Super helpful when I need help. More

by Bill gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Report | Print
Nov 11, 2024 -

Merced Toyota responded

Bill, thank you for your wonderful feedback! We're thrilled to hear that Kevin provided you with exceptional service. Our team is dedicated to helping our customers, and it’s great to know we hit the mark. We appreciate your support and look forward to assisting you again! Regards, Manny Guerrero General Manager

Nov 11, 2024 -

Bill gray responded

Manny, thanks for getting back to me. It means a lot to me, Bill Gray

October 31, 2024

Kevin my Advisor allways gives me excellent sertvice. My car was serviced quickly and returned when promised. I purchased my 2017 RAV 4 at Merced Toyota. I would highly recomend this Dealership. More

by joelobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Report | Print
Nov 01, 2024 -

Merced Toyota responded

We’re thrilled to hear about your positive experience with Kevin and our team. Providing excellent service and keeping our customers happy is our top priority. We appreciate your recommendation and look forward to serving you again! Regards, Manny Guerrero General Manager

October 24, 2024

Advisor Kevin was great. Had oil change and brakes put on my car and it was done in a timely manner. Everyone there is friendly. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Oct 25, 2024 -

Merced Toyota responded

Thanks for the fantastic feedback, Louise! We're thrilled to hear that Kevin and the team made your experience smooth and enjoyable. Timeliness and friendly service are our priorities, and it’s great to know we hit the mark. Looking forward to seeing you again! Regards, Manny Guerrero General Manager

October 03, 2024

The employees were friendly and aimed to please. My car was serviced and returned as soon as possible. More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 04, 2024 -

Merced Toyota responded

Jam, thank you for your fantastic review! We're thrilled to hear that our team made your experience enjoyable and efficient. Your satisfaction is our priority, and we appreciate your support! Regards, Manny Guerrero General Manager

August 30, 2024

Very professional. Very friendly, efficient, kept me informed. Great job all around. Would definitely recommend Merced Toyota to my friends. More

by mrssilva1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Merced Toyota responded

We’re thrilled to hear you had such a positive experience with us. Your kind words about our team's professionalism and friendliness mean a lot. We appreciate your recommendation and look forward to serving you and your friends in the future! Regards, Manny Guerrero General Manager

August 28, 2024

Excellent and accurate service. Go over and above expectations with great consistency. Thank you everyone More

by ToyotaConvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Report | Print
Aug 29, 2024 -

Merced Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that our service exceeded your expectations. Your support motivates us to keep delivering the best experience possible. Looking forward to serving you again! Regards, Manny Guerrero General Manager

August 28, 2024

The work was done very satisfactorily. i will always take my cars to Toyota merced More

by Moose410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept..Kevin Kevin
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Aug 29, 2024 -

Merced Toyota responded

We’re thrilled to hear you had a great experience with us. Your trust in us means a lot, and we look forward to serving you and your cars in the future! Regards, Manny Guerrero General Manager

August 27, 2024

Jr was very helpful and provided excellent service. Merced Toyota was able to solve any issues or concerns I had. More

by nancy_mojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Hagen
Report | Print
Aug 28, 2024 -

Merced Toyota responded

Thanks, Nancy! We’re thrilled to hear about your positive experience with Jr and the team at Merced Toyota. Providing excellent service and addressing concerns is our top priority. We appreciate your support! Regards, Manny Guerrero General Manager

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