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Merced Toyota - Service Center

Merced, CA

4.9
109 Reviews
Call Service Center (209) 725-9000

109 Reviews of Merced Toyota - Service Center

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October 31, 2024

Kevin my Advisor allways gives me excellent sertvice. My car was serviced quickly and returned when promised. I purchased my 2017 RAV 4 at Merced Toyota. I would highly recomend this Dealership. More

by joelobao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
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Nov 01, 2024 -

Merced Toyota responded

We’re thrilled to hear about your positive experience with Kevin and our team. Providing excellent service and keeping our customers happy is our top priority. We appreciate your recommendation and look forward to serving you again! Regards, Manny Guerrero General Manager

October 24, 2024

Advisor Kevin was great. Had oil change and brakes put on my car and it was done in a timely manner. Everyone there is friendly. More

by Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 25, 2024 -

Merced Toyota responded

Thanks for the fantastic feedback, Louise! We're thrilled to hear that Kevin and the team made your experience smooth and enjoyable. Timeliness and friendly service are our priorities, and it’s great to know we hit the mark. Looking forward to seeing you again! Regards, Manny Guerrero General Manager

October 03, 2024

The employees were friendly and aimed to please. My car was serviced and returned as soon as possible. More

by Jam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 04, 2024 -

Merced Toyota responded

Jam, thank you for your fantastic review! We're thrilled to hear that our team made your experience enjoyable and efficient. Your satisfaction is our priority, and we appreciate your support! Regards, Manny Guerrero General Manager

August 30, 2024

Very professional. Very friendly, efficient, kept me informed. Great job all around. Would definitely recommend Merced Toyota to my friends. More

by mrssilva1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Merced Toyota responded

We’re thrilled to hear you had such a positive experience with us. Your kind words about our team's professionalism and friendliness mean a lot. We appreciate your recommendation and look forward to serving you and your friends in the future! Regards, Manny Guerrero General Manager

August 28, 2024

Excellent and accurate service. Go over and above expectations with great consistency. Thank you everyone More

by ToyotaConvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
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Aug 29, 2024 -

Merced Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that our service exceeded your expectations. Your support motivates us to keep delivering the best experience possible. Looking forward to serving you again! Regards, Manny Guerrero General Manager

August 28, 2024

The work was done very satisfactorily. i will always take my cars to Toyota merced More

by Moose410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept..Kevin Kevin
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Aug 29, 2024 -

Merced Toyota responded

We’re thrilled to hear you had a great experience with us. Your trust in us means a lot, and we look forward to serving you and your cars in the future! Regards, Manny Guerrero General Manager

August 27, 2024

Jr was very helpful and provided excellent service. Merced Toyota was able to solve any issues or concerns I had. More

by nancy_mojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Hagen
Report | Print
Aug 28, 2024 -

Merced Toyota responded

Thanks, Nancy! We’re thrilled to hear about your positive experience with Jr and the team at Merced Toyota. Providing excellent service and addressing concerns is our top priority. We appreciate your support! Regards, Manny Guerrero General Manager

August 22, 2024

Great service, friendly staff. I will definitely come back for any service needs. Very timely. More

by Dr Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
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Aug 23, 2024 -

Merced Toyota responded

Thanks for the great feedback, Dr. Del! We're thrilled to hear you enjoyed our service and found our staff friendly. We look forward to welcoming you back for your future service needs! Regards, Manny Guerrero General Manager

August 20, 2024

Accommodating, Friendly, prompt & welcoming. Rob H. was my service tech (this and previous visits) & he really goes above & beyond to get you taken care of & answers all your questions. More

by dlopez1363
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Aug 22, 2024 -

Merced Toyota responded

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that Rob H. provided you with exceptional service. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

August 08, 2024

JR in service has been very helpful and responsive. It has been easy to schedule necessary service. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J R in service
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Aug 09, 2024 -

Merced Toyota responded

We're thrilled to hear about your positive experience with JR in our service department! Providing helpful and responsive service is always our top priority. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing us! Regards, Manny Guerrero General Manager

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