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Merced Toyota

Merced, CA

4.9
292 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 292 reviews

December 26, 2023

I’ve been servicing my trucks here for over 30 years. First time buying there and it was a terrific experience. Esmeralda and Manny really made it happen and I left feeling very happy. More

by Theresarocks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Merced Toyota responded

Hi Theresa! Thank you for your amazing review! We're thrilled to have provided you with a terrific buying experience. Esmeralda and Manny are truly exceptional, and we're glad they made it happen for you. We appreciate your loyalty over the years and hope to continue serving you in the future! Regards, Manny Guerrero General Manager

December 23, 2023

Everything was great plus the staff was very friendly and helpful explained everything very clearly to me More

by sasousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
Dec 26, 2023 -

Merced Toyota responded

Hi Sasousa, thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. We strive to provide clear and helpful explanations. Let us know if there's anything else we can assist you with. Regards, Manny Guerrero General Manager

December 12, 2023

I was greeted by an associate named Rob who treated me with respect and professionalism. My wait for my vehicle was relatively short and I was treated to coffee while I waited. More

by Corolla Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Dec 13, 2023 -

Merced Toyota responded

Hi Carol, thank you for sharing your positive experience with us! We're glad to hear that Rob provided excellent service and made your wait enjoyable. We appreciate your feedback and hope to see you again soon. Regards, Manny Guerrero General Manager

December 07, 2023

Great job by Kevin in getting me in to have headlamp replaced. I appreciate how quickly it was done . More

by rtalvssftball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 08, 2023 -

Merced Toyota responded

Hi rtalvssftball, thank you for your positive feedback! We're glad Kevin provided you with excellent service and a quick headlamp replacement. Let us know if there's anything else we can assist you with in the future. Regards, Manny Guerrero General Manager

December 01, 2023

My dealings with Merced Toyota have always been excellent. I’ve never been disappointed with the service department. My expectations of the dealership have always been met. I appreciate the clea More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Dec 01, 2023 -

Merced Toyota responded

Joy, We appreciate you being a valued customer and we're lucky to have you as part of our Merced Toyota Family. Thank you so much for this 5-star review. We hope your Toyota is treating you well and we can't wait to see you here at your next service visit. Regards, Manny Guerrero General Manager

November 27, 2023

Esmeralda is extremely kind and helpful. She kept in contact with me for about 2.5 weeks for my car and made sure I was extremely satisfied with the purchase. I highly recommend going with E More

by Alondra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Merced Toyota responded

Hi Alondra! Thank you so much for your positive feedback about Esmeralda. We're glad to hear that she provided exceptional service and helped you find the perfect car. We appreciate your recommendation and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

November 16, 2023

Ricardo did an excellent job. He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of More

by Frank Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle maintenance service
Nov 17, 2023 -

Merced Toyota responded

Hi Frank, thank you so much for your kind words and positive feedback. We're thrilled to hear that Ricardo provided you with excellent service and that you appreciate his professionalism and attention to detail. We look forward to serving you again at Merced Toyota. Thank you for choosing us! Regards, Angel Perez General Manager

October 27, 2023

JR always provides friendly and courteous service and makes sure my vehicle is serviced quickly. More

by xlfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Oct 31, 2023 -

Merced Toyota responded

Thank you for sharing your stellar rating! We're lucky to have JR on our team, and we're thrilled he delivered an excellent visit. We hope to work together again in the future! Regards, Angel Perez General Manager

October 05, 2023

Merced Toyota always take care of my auto needs with courtesy, speed, accuracy, and satisfaction. More

by TEGar357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Oct 06, 2023 -

Merced Toyota responded

Thank you for choosing us and for taking the time to share your positive experience with us. We truly appreciate it! Regards, Angel Perez General Manager

September 28, 2023

All of the staff members are Merced Toyota were helpful and friendly. Ramsin, Saira, and Tim were terrific! Thanks again, Merced Toyota! More

by anariman
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsin Police,
Oct 02, 2023 -

Merced Toyota responded

Thank you for choosing Merced Toyota! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Angel Perez General Manager

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