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Merced Toyota

Merced, CA

4.9
286 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 286 reviews

November 16, 2023

Ricardo did an excellent job. He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of More

by Frank Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle maintenance service
Nov 17, 2023 -

Merced Toyota responded

Hi Frank, thank you so much for your kind words and positive feedback. We're thrilled to hear that Ricardo provided you with excellent service and that you appreciate his professionalism and attention to detail. We look forward to serving you again at Merced Toyota. Thank you for choosing us! Regards, Angel Perez General Manager

October 27, 2023

JR always provides friendly and courteous service and makes sure my vehicle is serviced quickly. More

by xlfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Hagen
Oct 31, 2023 -

Merced Toyota responded

Thank you for sharing your stellar rating! We're lucky to have JR on our team, and we're thrilled he delivered an excellent visit. We hope to work together again in the future! Regards, Angel Perez General Manager

October 05, 2023

Merced Toyota always take care of my auto needs with courtesy, speed, accuracy, and satisfaction. More

by TEGar357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Oct 06, 2023 -

Merced Toyota responded

Thank you for choosing us and for taking the time to share your positive experience with us. We truly appreciate it! Regards, Angel Perez General Manager

September 28, 2023

All of the staff members are Merced Toyota were helpful and friendly. Ramsin, Saira, and Tim were terrific! Thanks again, Merced Toyota! More

by anariman
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsin Police,
Oct 02, 2023 -

Merced Toyota responded

Thank you for choosing Merced Toyota! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Angel Perez General Manager

September 22, 2023

Very convenient, professional, friendly. On time with all services. Keven Koker, asst. service Mngr. is always very helpful and takes care of business. More

by uscm56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Kevin Koker
Sep 25, 2023 -

Merced Toyota responded

Thank you! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Angel Perez General Manager

September 20, 2023

Very helpful and good people to deal with. We'll definitely do business with them in the future. More

by dougs65nova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Peral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Pornnang, Luis Sanchez, Todd Shaffer
Sep 25, 2023 -

Merced Toyota responded

We strive to go above and beyond for our customers and make their satisfaction our top priority. Thank you for your stars, Doug! Regards, Angel Perez General Manager

September 02, 2023

Merced Toyota is very friendly with its customers. The wagon area is very comfortable. I’ve waited as long as 2 1/2 hours of times and time just goes by fast. I am very happy with this dealership. More

by Alex palma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Sep 06, 2023 -

Merced Toyota responded

Thanks, Alex! It's great to hear your service visits always go quickly! We look forward to keeping your Toyota running smoothly. Take care! Regards, Angel Perez General Manager

August 31, 2023

Merced Toyota was great! From the moment I walked in, I felt wanted, appreciated, and at home. I've been a Honda man my whole adult life. After the experience of buying with More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Guerrero-Manager / Albert Morales-Finance, Luis Sanchez
Sep 06, 2023 -

Merced Toyota responded

Thank you for giving us a chance to earn your business, Ryan! We are proud of our team for delivering quality service from start to finish! Congratulations on your new Toyota & welcome to the family! Regards, Angel Perez General Manager

August 17, 2023

Ricardo is always a pleasure to work with. I always receive great customer service! Thank you, Ricardo! More

by r_perez17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Pérez
Aug 18, 2023 -

Merced Toyota responded

Ricardo's an all-star and it's no surprise that he always takes great care of you. Thank you for choosing us here for all of your Toyota needs and should you ever have any questions about anything, please don't hesitate to ask us or Ricardo. We're always happy to help. Regards, Angel Perez General Manager

September 12, 2022

As an auto repair shop that buys a lot of parts here, service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. More

by Frosty694t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts manager
Oct 03, 2022 -

Merced Toyota responded

We are sorry you had a negative experience buying parts. We would like to discuss this with you further and find a way to solve this problem. Please call our customer service.

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