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Merced Toyota

Merced, CA

4.9
286 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 286 reviews

February 28, 2024

I am Very satisfied with my visit. I was in and out in a timely matter. More

by alisa342000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Feb 29, 2024 -

Merced Toyota responded

Hi Alisa, we're thrilled to hear that you had a positive experience during your visit! Providing efficient service is always a top priority for us. Thank you for choosing us and we look forward to serving you again in the future. Regards, Manny Guerrero General Manager

February 28, 2024

I had the wrong day to bring my car in for service and he got me in and had it completed before noon. Very friendly and helpful. More

by heathernhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Peral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Merced Toyota responded

Heather, thank you for sharing your positive experience with us! We're glad we could accommodate you and get your car serviced efficiently. Our team always aims to provide friendly and helpful service to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Manny Guerrero General Manager

February 24, 2024

First of all I am not the type of person who likes buying a car, negotiating a price, etc. That being said, I had a great experience with Esmeralda (salesperson) and G (finance). It was a smooth process f More

by Jenn
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Zarate
Feb 26, 2024 -

Merced Toyota responded

Jenn, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Esmeralda and G provided you with excellent service during your car-buying process. We appreciate your recommendation and look forward to assisting you again in the future. Regards, Manny Guerrero General Manager

February 23, 2024

Kevin is always courteous and professional. , Makes sure that all the work is accurate and completed. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
Feb 26, 2024 -

Merced Toyota responded

Thank you for choosing us, Sunshine! We are so glad to hear you enjoyed your visit with Kevin. We look forward to delivering another stellar visit soon! Regards, Manny Guerrero General Manager

February 17, 2024

Easily submit online for schedule and approve the next day. Fedi was very helpful and didn't have to wait long until my car was ready to pick up. Thank you. More

by Bao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Montanez
Feb 19, 2024 -

Merced Toyota responded

Hi Bao! Thank you for taking the time to leave such a positive review. We're thrilled to hear that your experience with Fedi was so seamless and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

February 14, 2024

Kevin and Rob again are the reasons I come back to this dealership even though sometimes there is a bit of a wait, for service I'm still willing to wait because I appreciate this dealership and will always More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Feb 15, 2024 -

Merced Toyota responded

Hi J, thank you so much for your kind words and loyalty! We truly appreciate your patience and understanding during any wait times. We're committed to providing exceptional service and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

February 07, 2024

Esmeralda was great, really worked with me and helped find what I needed. She was real and honest. I would recommend her to anyone if they are looking to purchase a car. Words can’t express how thankful More

by Gloria Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Baza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Merced Toyota responded

Hi Gloria! Thank you so much for your kind words and for recommending Esmeralda. We're thrilled to hear that she provided such great assistance and that you had a positive experience with us. We truly appreciate your support. Regards, Manny Guerrero General Manager

February 07, 2024

Thanks to sales dept. Esmeralda Morales and the manager of Merced Toyota Manuel Guerrero for their friendly and professional service and treatment, they assisted me with a More

by victor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saira Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esmeralda Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Merced Toyota responded

Congratulations on your new Toyota, Victor! We are so proud of our team for making your experience go seamlessly. Welcome to the family! Regards, Manny Guerrero General Manager

February 04, 2024

Great customer service. Service was completed very quickly. We would highly recommend them for your service. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hamilton
Feb 05, 2024 -

Merced Toyota responded

Hi Jeff, thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that your service was completed quickly. We appreciate your support and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

February 02, 2024

Very helpful and informative and fast would and will recommend to friends and family due to staff they were polite and had coffee and break room while u wait More

by Mikeemmadamien49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 05, 2024 -

Merced Toyota responded

We appreciate your stellar rating and recommendation, Mike! We look forward to continuing to exceed your expectations. Take care! Regards, Manny Guerrero General Manager

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