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Merced Toyota

Merced, CA

5.0
290 Reviews
Multi-Time Toyota President's Award winner. We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Merced, California, the staff here will help you find the Toyota vehicle you want.
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1400 Auto Center Dr

Merced, CA

95340

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Showing 290 reviews

August 27, 2024

Jr was very helpful and provided excellent service. Merced Toyota was able to solve any issues or concerns I had. More

by nancy_mojica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr Hagen
Aug 28, 2024 -

Merced Toyota responded

Thanks, Nancy! We’re thrilled to hear about your positive experience with Jr and the team at Merced Toyota. Providing excellent service and addressing concerns is our top priority. We appreciate your support! Regards, Manny Guerrero General Manager

August 22, 2024

Great service, friendly staff. I will definitely come back for any service needs. Very timely. More

by Dr Del
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Aug 23, 2024 -

Merced Toyota responded

Thanks for the great feedback, Dr. Del! We're thrilled to hear you enjoyed our service and found our staff friendly. We look forward to welcoming you back for your future service needs! Regards, Manny Guerrero General Manager

August 20, 2024

Accommodating, Friendly, prompt & welcoming. Rob H. was my service tech (this and previous visits) & he really goes above & beyond to get you taken care of & answers all your questions. More

by dlopez1363
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Aug 22, 2024 -

Merced Toyota responded

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that Rob H. provided you with exceptional service. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

August 08, 2024

JR in service has been very helpful and responsive. It has been easy to schedule necessary service. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J R in service
Aug 09, 2024 -

Merced Toyota responded

We're thrilled to hear about your positive experience with JR in our service department! Providing helpful and responsive service is always our top priority. We appreciate your feedback and look forward to assisting you again in the future. Thank you for choosing us! Regards, Manny Guerrero General Manager

July 24, 2024

Always on the ball! Fast effective service and trusted! This is reliability in one word! More

by John.krone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Merced Toyota responded

John, thank you for your kind words and for recognizing our commitment to fast and effective service. We are thrilled to hear that we have earned your trust and that you consider us reliable. We look forward to continue providing you with excellent service in the future. Regards, Manny Guerrero General Manager

June 13, 2024

Merced Toyota has always provided us with excellent customer service . Kevin, does all of our maintenance scheduling for the wife’s Highlander big thanks for Kevin. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 14, 2024 -

Merced Toyota responded

Hi Joe! Thank you for sharing your positive experience with us at Merced Toyota. We're thrilled to hear that Kevin has been able to provide you with excellent customer service and take care of all your maintenance needs for the Highlander. We appreciate your feedback and your business! Regards, Manny Guerrero General Manager

June 09, 2024

Jose Aviles was amazing! I came in looking to buy a car but had no idea what model I wanted. Jose asked me what features I wanted in a car and what I would be primarily using More

by mari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Merced Toyota responded

Hi Mari! We are thrilled to hear about your positive experience with Jose Aviles! It's great to know that he was able to assist you in finding the perfect car that matches your needs. Thank you for choosing us, and we hope you continue to enjoy your Toyota Corolla Cross! Regards, Manny Guerrero General Manager

June 02, 2024

Great service! Appreciate KP and the team that fixed dent and painted spots. Always get great service here! More

by Kitty
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
KP
Jun 03, 2024 -

Merced Toyota responded

Hi Kitty, thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with KP and our team. We strive to provide top-notch service, and we're so glad we could meet your expectations. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

May 30, 2024

Excelente servicio y muy buena atención y servicio por parte de Fredi Montanez Muchas gracias. More

by eduardomedrano19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Montanez.
May 31, 2024 -

Merced Toyota responded

Eduardo, Gracias por sus palabras! Nos da mucho gusto cuando un cliente queda feliz! Manuel Guerrero General Manager Merced Toyota

May 24, 2024

Smooth transaction. Quick and straightforward response from my questions about price and offerings. Good job Martin and G! More

by Lakan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
May 25, 2024 -

Merced Toyota responded

Lakan, thank you for your kind words and for taking the time to post about your experience with us. Our staff takes it personal to do right! We hope you'll share your experience with anyone that will listen to you! Thank you for the opportunity to work with you and we appreciate your business! Manny Guerrero General Manager Merced Toyota