Merced Toyota

Second times a charm First sales person I dealt with was awful he was arrogant and pushy making me try to buy a new car I had my heart set on a certain pre owned I walked First sales person I dealt with was awful he was arrogant and pushy making me try to buy a new car I had my heart set on a certain pre owned I walked out feeling like crap he kept belittling me with my credit score . My mom called the next day spoke to another sales person (Greg)and manager (ramson) to voice our complaint and concerns and he was so friendly and was quick to help me to finance the car of my dreams without belittling me with my credit score More

Excellent service Richard Gonzales is friendly, professional, and knowledgeable about Toyota vehicles. He and his service team keep my vehicle in great condition. My S Richard Gonzales is friendly, professional, and knowledgeable about Toyota vehicles. He and his service team keep my vehicle in great condition. My SUV is 14 years old and I'm never afraid to take it on the road--be it to the grocery store or a trip to Oregon. And Rob Hampton, Service Manager, goes above and beyond to make sure customers get the best service possible. More

40K Service My Rav4 was finished ahead of schedule. I was actually early for my scheduled appointment but that didnt hinder the process. Jennifer was very pleas My Rav4 was finished ahead of schedule. I was actually early for my scheduled appointment but that didnt hinder the process. Jennifer was very pleasant and knowledgeable as well as my service advisor. More

Customer service My service Advisor Richard was exceptional. Richard takes his work seriously and make every effort to keep his customer (s) satisfied. He is professio My service Advisor Richard was exceptional. Richard takes his work seriously and make every effort to keep his customer (s) satisfied. He is professional and knowledgeable. More

We were very happy with Toyota's service. We had maintenance service and warranty service done on our vehicle. We were very happy with the quality of work. The service managers that helped us We had maintenance service and warranty service done on our vehicle. We were very happy with the quality of work. The service managers that helped us were very friendly and very helpful. They were very accommodating to our needs. We very much recommend them. More

Worst Service department ever Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me the Service department is ridiculous! Last time I was there service advisers where horsing around and one threw a paper ball to another one and hit me they both laughed and apologized and offered a free car wash to make up for it. Grown men acting worst than kids in a "professional" business. Today my husband went in for our service appointment that was schedule a week ago. Appointment for oil change was at 9:45 and they knew he was waiting there while they did oil change. It's now 12:28 and they have not even started an oil change..... how is this a professional service station???? Walmart, sears or jiffy lubewould of been done with the oil change in less than 30 mins. This is ridiculous!!!!!! Hope TOYOTA looks into customer satisfaction because honestly this makes me not ever take my vehicles there ever again. Just gives TOYOTA a bad reputation. More

Service Review Great service department. It is the best part of the dealership. Quick and timely appointments with transportation provided to work. Toyota has reall Great service department. It is the best part of the dealership. Quick and timely appointments with transportation provided to work. Toyota has really won my business for now and in the future because of the quality of their vehicles and the way they back it up with quality service. More

Most amazing service ever!!! Took my 2014 Lexus in for service and what an amazing team. Richard my service guy and Richard B. my mechanic provided me with the most excellent serv Took my 2014 Lexus in for service and what an amazing team. Richard my service guy and Richard B. my mechanic provided me with the most excellent service I have ever experienced at a dealership thanks guys will definitely tell my friends and family ??? More

AMAZING EVERYTIME KEVIN IS ALWAYS SO HELPFUL AND PROFESSIONAL. HE IS ALWAYS TAKING MY CONCERNS SERIOUSLY. KEVIN AND ROB HAVE ALWAYS BEEN TOP NOTCH AND BEING IN THE CU KEVIN IS ALWAYS SO HELPFUL AND PROFESSIONAL. HE IS ALWAYS TAKING MY CONCERNS SERIOUSLY. KEVIN AND ROB HAVE ALWAYS BEEN TOP NOTCH AND BEING IN THE CUSTOMER SERVICE FIELD I AM GREATFUL FOR EVERYTHING THEY DO More

Service Great service , went in for an oil change it got done quick and I didn't even have an appointment . Great job to the Toyota team in Merced . You get t Great service , went in for an oil change it got done quick and I didn't even have an appointment . Great job to the Toyota team in Merced . You get the job done right . Awesome is the key to Merced Toyota family More